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Goodwill and Purchased Intangible Assets (Tables) | 12 Months Ended
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Jul. 27, 2019
Goodwill and Intangible Assets Disclosure [Abstract] |
Goodwill by Reportable Segment | The following tables present the goodwill allocated to our reportable segments as of July 27, 2019 and July 28, 2018, as well as the changes to goodwill during fiscal 2019 and 2018 (in millions):
| Balance at July 28, 2018 |  | Acquisitions & Divestitures |  | Other |  | Balance at July 27, 2019
Americas | $ | 19,998 |  |  | $ | 1,240 |  |  | $ | (118 | ) |  | $ | 21,120 |
EMEA | 7,529 |  |  | 486 |  |  | (38 | ) |  | 7,977 |
APJC | 4,179 |  |  | 274 |  |  | (21 | ) |  | 4,432 |
Total | $ | 31,706 |  |  | $ | 2,000 |  |  | $ | (177 | ) |  | $ | 33,529 |
| Balance at July 29, 2017 |  | Acquisitions |  | Other |  | Balance at July 28, 2018
Americas | $ | 18,691 |  |  | $ | 1,355 |  |  | $ | (48 | ) |  | $ | 19,998 |
EMEA | 7,057 |  |  | 491 |  |  | (19 | ) |  | 7,529 |
APJC | 4,018 |  |  | 171 |  |  | (10 | ) |  | 4,179 |
Total | $ | 29,766 |  |  | $ | 2,017 |  |  | $ | (77 | ) |  | $ | 31,706 |
Schedule of Intangible Assets Acquired Through Business Combinations | The following tables present details of our intangible assets acquired through acquisitions completed during fiscal 2019 and 2018 (in millions, except years):
| FINITE LIVES |  | INDEFINITE LIVES |  | TOTAL
| TECHNOLOGY |  | CUSTOMER RELATIONSHIPS |  | OTHER |  | IPR&D |
Fiscal 2019 | Weighted- Average Useful Life (in Years) |  | Amount |  | Weighted- Average Useful Life (in Years) |  | Amount |  | Weighted- Average Useful Life (in Years) |  | Amount |  | Amount |  | Amount
Duo | 5.0 |  | $ | 153 |  |  | 5.0 |  |  | $ | 94 |  |  | 2.5 |  |  | $ | 18 |  |  | $ | 77 |  |  | $ | 342 |
Luxtera | 4.0 |  | 2 |  |  | 5.0 |  |  | 58 |  |  | 1.6 |  |  | 3 |  |  | 256 |  |  | 319 |
Others (three in total) | 4.4 |  | 11 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 11 |
Total |  |  | $ | 166 |  |  |  |  | $ | 152 |  |  |  |  | $ | 21 |  |  | $ | 333 |  |  | $ | 672 |
| FINITE LIVES |  | INDEFINITE LIVES |  | TOTAL
| TECHNOLOGY |  | CUSTOMER RELATIONSHIPS |  | OTHER |  | IPR&D |
Fiscal 2018 | Weighted- Average Useful Life (in Years) |  | Amount |  | Weighted- Average Useful Life (in Years) |  | Amount |  | Weighted- Average Useful Life (in Years) |  | Amount |  | Amount |  | Amount
Viptela | 5.0 |  | $ | 144 |  |  | 6.0 |  |  | $ | 35 |  |  | 1.0 |  |  | $ | 1 |  |  | $ | — |  |  | $ | 180 |
Springpath | 4.0 |  | 157 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 3 |  |  | 160 |
BroadSoft | 4.0 |  | 255 |  |  | 6.0 |  |  | 169 |  |  | 2.0 |  |  | 6 |  |  | — |  |  | 430 |
Accompany | 4.0 |  | 55 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 55 |
Others (four in total) | 3.9 |  | 39 |  |  | 4.0 |  |  | 3 |  |  | — |  |  | — |  |  | — |  |  | 42 |
Total |  |  | $ | 650 |  |  |  |  | $ | 207 |  |  |  |  | $ | 7 |  |  | $ | 3 |  |  | $ | 867 |
Schedule of Purchased Intangible Assets | The following tables present details of our purchased intangible assets (in millions):
July 27, 2019 |  | Gross |  | Accumulated Amortization |  | Net
Purchased intangible assets with finite lives: |  |  |  |  |  |
Technology |  | $ | 3,270 |  |  | $ | (1,933 | ) |  | $ | 1,337 |
Customer relationships |  | 840 |  |  | (331 | ) |  | 509 |
Other |  | 41 |  |  | (22 | ) |  | 19 |
Total purchased intangible assets with finite lives |  | 4,151 |  |  | (2,286 | ) |  | 1,865 |
In-process research and development, with indefinite lives |  | 336 |  |  | — |  |  | 336 |
Total |  | $ | 4,487 |  |  | $ | (2,286 | ) |  | $ | 2,201 |
July 28, 2018 |  | Gross |  | Accumulated Amortization |  | Net
Purchased intangible assets with finite lives: |  |  |  |  |  |
Technology |  | $ | 3,711 |  |  | $ | (1,888 | ) |  | $ | 1,823 |
Customer relationships |  | 1,538 |  |  | (937 | ) |  | 601 |
Other |  | 63 |  |  | (38 | ) |  | 25 |
Total purchased intangible assets with finite lives |  | 5,312 |  |  | (2,863 | ) |  | 2,449 |
In-process research and development, with indefinite lives |  | 103 |  |  | — |  |  | 103 |
Total |  | $ | 5,415 |  |  | $ | (2,863 | ) |  | $ | 2,552 |
Schedule of Amortization of Purchased Intangible Assets | The following table presents the amortization of purchased intangible assets (in millions):
Years Ended |  | July 27, 2019 |  | July 28, 2018 |  | July 29, 2017
Amortization of purchased intangible assets: |  |  |  |  |  |
Cost of sales |  | $ | 624 |  |  | $ | 640 |  |  | $ | 556 |
Operating expenses |  |  |  |  |  |
Amortization of purchased intangible assets |  | 150 |  |  | 221 |  |  | 259 |
Restructuring and other charges |  | — |  |  | — |  |  | 38 |
Total |  | $ | 774 |  |  | $ | 861 |  |  | $ | 853 |
Schedule of Estimated Future Amortization Expense of Purchased Intangible Assets | The estimated future amortization expense of purchased intangible assets with finite lives as of July 27, 2019 is as follows (in millions):
Fiscal Year | Amount
2020 | $ | 761 |
2021 | $ | 565 |
2022 | $ | 307 |
2023 | $ | 165 |
2024 | $ | 67 |

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