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Consolidated Statements of Income (USD $) In Millions, except Per Share data | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2011 | Sep. 30, 2010 | Sep. 30, 2011 | Sep. 30, 2010
Non-interest revenues |  |  |  |  |  |  |  |
Discount revenue | $ 4,218 |  | $ 3,761 |  | $ 12,398 |  | $ 10,863 |
Net card fees | 556 |  | 527 |  | 1,638 |  | 1,568 |
Travel commissions and fees | 480 |  | 483 |  | 1,457 |  | 1,302 |
Other commissions and fees | 604 |  | 515 |  | 1,717 |  | 1,512 |
Other | 534 |  | 503 |  | 1,546 |  | 1,414 |
Total non-interest revenues | 6,392 |  | 5,789 |  | 18,756 |  | 16,659 |
Interest income |  |  |  |  |  |  |  |
Interest and fees on loans | 1,653 |  | 1,675 |  | 4,883 |  | 5,107 |
Interest and dividends on investment securities | 68 |  | 103 |  | 255 |  | 345 |
Deposits with banks and other | 33 |  | 16 |  | 71 |  | 45 |
Total interest income | 1,754 |  | 1,794 |  | 5,209 |  | 5,497 |
Interest expense |  |  |  |  |  |  |  |
Deposits | 127 |  | 141 |  | 395 |  | 406 |
Short-term borrowings | 5 |  | 0 |  | 6 |  | 2 |
Long-term debt and other | 443 |  | 469 |  | 1,344 |  | 1,410 |
Total interest expense | 575 |  | 610 |  | 1,745 |  | 1,818 |
Net interest income | 1,179 |  | 1,184 |  | 3,464 |  | 3,679 |
Total revenues net of interest expense | 7,571 |  | 6,973 |  | 22,220 |  | 20,338 |
Provisions for losses |  |  |  |  |  |  |  |
Charge card | 174 |  | 89 |  | 533 |  | 412 |
Cardmember loans | 48 |  | 262 |  | 104 |  | 1,490 |
Other | 27 |  | 22 |  | 66 |  | 66 |
Total provisions for losses | 249 |  | 373 |  | 703 |  | 1,968 |
Total revenues net of interest expense after provisions for losses | 7,322 |  | 6,600 |  | 21,517 |  | 18,370 |
Expenses |  |  |  |  |  |  |  |
Marketing, promotion, rewards and cardmember services | 2,511 |  | 2,275 |  | 7,542 |  | 6,405 |
Salaries and employee benefits | 1,598 |  | 1,354 |  | 4,715 |  | 3,996 |
Professional services | 690 |  | 701 |  | 2,098 |  | 1,898 |
Other, net | 812 |  | 630 |  | 1,954 |  | 1,584 |
Total | 5,611 |  | 4,960 |  | 16,309 |  | 13,883 |
Pretax income from continuing operations | 1,711 |  | 1,640 |  | 5,208 |  | 4,487 |
Income tax provision | 476 |  | 547 |  | 1,501 |  | 1,492 |
Income from continuing operations | 1,235 |  | 1,093 |  | 3,707 |  | 2,995 |
Income from discontinued operations, net of tax |  |  |  |  | 36 |  | 0 |
Net income | $ 1,235 |  | $ 1,093 |  | $ 3,743 |  | $ 2,995 |
Earnings Per Share, Basic [Abstract] |  |  |  |  |  |  |  |
Income from continuing operations attributable to common shareholders | $ 1.04 |  | $ 0.91 |  | $ 3.09 | [1] | $ 2.49 | [1]
Income from discontinued operations, net of tax |  |  |  |  | $ 0.03 | [1] | $ 0 | [1]
Net income attributable to common shareholders | $ 1.04 | [2] | $ 0.91 | [2] | $ 3.12 | [1] | $ 2.49 | [1]
Earnings Per Share, Diluted [Abstract] |  |  |  |  |  |  |  |
Income from continuing operations attributable to common shareholders | $ 1.03 |  | $ 0.90 |  | $ 3.08 | [1] | $ 2.47 | [1]
Income from discontinued operations, net of tax |  |  |  |  | $ (0.03) | [1] | $ 0 | [1]
Net income attributable to common shareholders | $ 1.03 | [2] | $ 0.90 | [2] | $ 3.11 | [1] | $ 2.47 | [1]
Average common shares outstanding for earnings per common share: |  |  |  |  |  |  |  |
Basic | 1,175 |  | 1,193 |  | 1,184 |  | 1,189 |
Diluted | 1,181 |  | 1,199 |  | 1,191 |  | 1,195 |
Common Stock Dividends Per Share Declared [Abstract] |  |  |  |  |  |  |  |
Cash dividends declared per common share | $ 0.18 |  | $ 0.18 |  | $ 0.54 |  | $ 0.54 |
[1] | Represents income from continuing operations or net income, as applicable, less earnings allocated to participating share awards and other items of $44 million and $38 million for the nine months ended September 30, 2011 and 2010, respectively.
[2] | Represents net income less earnings allocated to participating share awards and other items of $15 million and $13 million for the three months ended September 30, 2011 and 2010, respectively.

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- Definition Represents revenue earned from fees charged to merchants with whom the Company has entered into a card acceptance agreement for processing cardmember transactions. The discount fee generally is deducted from the Company's payment reimbursing the merchant for cardmember purchases. Such amounts are reduced by contra-revenue such as payments to third-party card issuing partners, cash-back reward costs, and corporate incentive payments. + Details
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- Definition Commissions and fees earned by charging clients transaction or management fees for selling and arranging travel and travel management services. Client transaction fee revenue is recognized at the time the client books the travel arrangements. Travel management services revenue is recognized over the contractual term of the agreement. The Company's travel suppliers (for example, airlines, hotels, car rental companies) pay commissions and fees on tickets issued, sales and other services based on contractual agreements. Commissions and fees from travel suppliers are generally recognized at the time a ticket is purchased or over the term of the contract. Commissions and fees that are based on actual usage that is unknown at time of purchase (for example, hotel and car rentals), are recognized when cash is received. + Details
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