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Restructuring | 12 Months Ended
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Dec. 31, 2012
Restructuring And Related Activities Disclosure [Abstract] |
Restructuring Charges | NOTE 16 R estructuring C harges During 2012, the Company recorded $403 million of restructuring charges, net of revisions to prior estimates. The 2012 activity primarily relates to $400 million of restructuring charges recorded in the fourth quarter as the Company committed to undertake a C ompany-wide restructuring plan designed to contain future operating expenses, adapt parts of the business as more customers transact online or through mobile channels, and provide the resources for additional growth initiatives worldwide. This restructuring initiative is expected to result in the elimination of approximately 5,400 positions. The remaining 2012 activity includes $19 million for several smaller initiatives which were offset by revis ions to prior estimates of $(16) million for higher employee redeployments to other positions within the Company and to a lesser extent modifications to existing initiatives. During 2011, the Company recorded $119 million of restructuring charges, net of revisions to prior estimates. The 2011 activity primarily relates to $105 million of restructuring charges the Company recorded throughout the year to further reduce its operating costs by reor ganizing certain operations that occurred across all business units, markets and staff groups. The remaining 2011 activity includes $41 million of employee compensation and lease exit costs related to the facilities consolidation within the Company's global servicing network which were announced in the fourth quarter of 2010. The Company also recorded revisions to prior estimates of $(27) million for higher employee redeployments to other positions within the Company and to a lesser extent modifications to existing initiatives. During 2010, the Company recorded $96 million of restruct uring charges, net of revisions to prior estimates. The 2010 activity primarily relates to a $98 million charge reflecting employee severance obligations to consolidate certain facilities within the Comp any's global servicing network. As a result of this initiative, approximately 3,200 positions were to be eliminated; how ever, overall staffing levels wer e expect ed to decrease by approximately 400 positions o n a net basis as new employees were hired at the locations to which work is being transferred. The remaining 2010 activity includes $25 million of additional charges comprised of several smaller initiatives which were more than offset by revisions to prior estimates of $(27) million for higher employee redeployments to other positions within the Company and to a lesser extent modifications to existing initiatives. Restructuring charges related to severance obligations are included in sal aries and employee benefits in the Company's Consolidated Statements of Income, while charges pertaining to other exit costs are included in occupancy and eq uipment and other, net expens es. The following table summarizes the Company's restructuring reserves activity for the years ended De cember 31, 2012, 2011 and 2010:
(Millions) |  | Severance(a) |  | Other(b) |  | Total
Liability balance as of December 31, 2009 |  | $ | 253 |  | $ | 32 |  | $ | 285
| Restructuring charges, net of $27 in revisions(c) |  |  | 98 |  |  | (2) |  |  | 96
| Payments |  |  | (141) |  |  | (14) |  |  | (155)
| Other non-cash(d) |  |  | (11) |  |  | ― |  |  | (11)
Liability balance as of December 31, 2010 |  |  | 199 |  |  | 16 |  |  | 215
| Restructuring charges, net of $27 in revisions(c) |  |  | 96 |  |  | 23 |  |  | 119
| Payments |  |  | (121) |  |  | (8) |  |  | (129)
| Other non-cash(d) |  |  | (4) |  |  | (1) |  |  | (5)
Liability balance as of December 31, 2011 |  |  | 170 |  |  | 30 |  |  | 200
| Restructuring charges, net of $16 in revisions(c)(e) |  |  | 366 |  |  | 37 |  |  | 403
| Payments |  |  | (124) |  |  | (9) |  |  | (133)
| Other non-cash(d) |  |  | ― |  |  | ― |  |  | ―
Liability balance as of December 31, 2012(f) |  | $ | 412 |  | $ | 58 |  | $ | 470
Accounted for in accordance with GAAP governing the accounting for nonretirement postemployment benefits and for costs associated with exit or disposal activities. Other pr imarily includes facility exit and contract termination costs. Revisions primarily relate to higher than anticipated redeployments of displaced employees to other positions within the Company, business changes and modifications to existing initiatives. Consists primarily of foreign exchange impacts. Net revisions of $16 million were recorded in the Company's reportable operating segments and Corporate & Other as follows: $13 million in USCS, $7 million in ICS, $(5) million in GCS, $4 million in GNMS and $(3) million in Corp orate & Other. The majority of cash payments related to the remaining restructuring liabilities are expected to be completed in 201 4, and to a lesser extent certain contractual long-term severance arrangements and lease obligations are expected to be completed in 201 5 and 201 9, respectively. The following table summarizes the Company's restructu ring charges, net of revisions, by reportable operating segment and Corporate & Other for the year ended December 31, 2012, and the cumulative amounts relating to the restructuring programs that were in progress during 2012 and initiated at various dates between 2009 and 2012.
|  |  |  |  | Cumulative Restructuring Expense Incurred To Date On |
|  |  | 2012 |  | In-Progress Restructuring Programs |
|  | Total Restructuring |  |  |  |  |  |  |  |  |  |
|  | Charges, net of |  |  |  |  |  |  |  |  |  |
(Millions) |  | revisions |  |  | Severance |  |  | Other |  |  | Total |
USCS |  | $ | 26 |  | $ | 83 |  | $ | 6 |  | $ | 89 |
ICS |  |  | 54 |  |  | 128 |  |  | 1 |  |  | 129 |
GCS |  |  | 156 |  |  | 272 |  |  | 17 |  |  | 289 |
GNMS |  |  | 25 |  |  | 50 |  |  | ― |  |  | 50 |
Corporate & Other |  |  | 142 |  |  | 106 |  |  | 75 |  |  | 181 | (a)
Total |  | $ | 403 |  | $ | 639 |  | $ | 99 |  | $ | 738 | (b)
Corporate & Other includes certain severance and other charges of $166 million related to Company-wide support functions which were not allocated to the Company's reportable operating segments, as these were corporate initiatives, which is consistent with how such charges were reported internally. As of December 31, 2012, the total expenses to be incurred for previously approved restructuring activities that were in progress are not expected to be materially different than the cumulative expenses inc urred to date for these programs.

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Staff Accounting Bulletin (SAB) -Number Topic 5 -Section P -Subsection 3, 4 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=6394359&loc=d3e17939-110869 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 146 -Paragraph 20 -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB TOPIC 5.P.4) -URI http://asc.fasb.org/extlink&oid=6394695&loc=d3e140904-122747 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB TOPIC 5.P.3) -URI http://asc.fasb.org/extlink&oid=6394695&loc=d3e140864-122747 + Details
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