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Details of Certain Consolidated Statements of Income Lines (Tables) | 12 Months Ended
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Dec. 31, 2013
Other Cost And Expense Dsclosure Operating [Abstract] |
Details of other commissions and fees | The following is a detail of other commissions and fees f or the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Foreign currency conversion revenue |  | $ | 877 |  | $ | 855 |  | $ | 861
Delinquency fees |  |  | 667 |  |  | 604 |  |  | 567
Service fees |  |  | 375 |  |  | 362 |  |  | 355
Other(a) |  |  | 495 |  |  | 496 |  |  | 486
| Total other commissions and fees |  | $ | 2,414 |  | $ | 2,317 |  | $ | 2,269
Other primarily include s fee revenue from the Loyalty Partner busin ess and fees related to M embership R ewards programs.
Details of other revenues | The following is a detail of other revenues for the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Global Network Services partner revenues |  | $ | 650 |  | $ | 664 |  | $ | 655
Net gain on investment securities |  |  | 136 |  |  | 126 |  |  | 16
Other(a) |  |  | 1,488 |  |  | 1,635 |  |  | 1,493
| Total other revenues |  | $ | 2,274 |  | $ | 2,425 |  | $ | 2,164
Other include s revenues arising from insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, publishing revenues and other miscellaneous revenue and fees.
Detail of marketing, promotion, rewards and Card Member services | The following is a detail of marketing, promotion, rewards and Card Member services for the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Marketing and promotion |  | $ | 3,043 |  | $ | 2,890 |  | $ | 2,996
Card Member rewards |  |  | 6,457 |  |  | 6,282 |  |  | 6,218
Card Member services |  |  | 767 |  |  | 772 |  |  | 716
| Total marketing, promotion, rewards and |  |  |  |  |  |  |  |  |
|  | Card Member services |  | $ | 10,267 |  | $ | 9,944 |  | $ | 9,930
Detail of other, net expense | The following is a detail of other, net for the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Professional services |  | $ | 3,102 |  | $ | 2,963 |  | $ | 2,951
Occupancy and equipment |  |  | 1,904 |  |  | 1,823 |  |  | 1,685
Communications |  |  | 379 |  |  | 383 |  |  | 378
MasterCard and Visa settlements, |  |  |  |  |  |  |  |  |
| net of legal fees |  |  | ― |  |  | ― |  |  | (562)
Other(a) |  |  | 1,133 |  |  | 1,404 |  |  | 1,260
| Total other, net |  | $ | 6,518 |  | $ | 6,573 |  | $ | 5,712
Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.

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