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Details of Certain Consolidated Statements of Income Lines | 12 Months Ended
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Dec. 31, 2013
Other Income And Other Expense Disclosure [Abstract] |
Details of Certain Consolidated Statements of Income Lines | NOTE 19 D etails of Certain Consolidated S tatements of Income L ines The following is a detail of other commissions and fees f or the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Foreign currency conversion revenue |  | $ | 877 |  | $ | 855 |  | $ | 861
Delinquency fees |  |  | 667 |  |  | 604 |  |  | 567
Service fees |  |  | 375 |  |  | 362 |  |  | 355
Other(a) |  |  | 495 |  |  | 496 |  |  | 486
| Total other commissions and fees |  | $ | 2,414 |  | $ | 2,317 |  | $ | 2,269
Other primarily include s fee revenue from the Loyalty Partner busin ess and fees related to M embership R ewards programs. The following is a detail of other revenues for the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Global Network Services partner revenues |  | $ | 650 |  | $ | 664 |  | $ | 655
Net gain on investment securities |  |  | 136 |  |  | 126 |  |  | 16
Other(a) |  |  | 1,488 |  |  | 1,635 |  |  | 1,493
| Total other revenues |  | $ | 2,274 |  | $ | 2,425 |  | $ | 2,164
Other include s revenues arising from insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, publishing revenues and other miscellaneous revenue and fees. The following is a detail of marketing, promotion, rewards and Card Member services for the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Marketing and promotion |  | $ | 3,043 |  | $ | 2,890 |  | $ | 2,996
Card Member rewards |  |  | 6,457 |  |  | 6,282 |  |  | 6,218
Card Member services |  |  | 767 |  |  | 772 |  |  | 716
| Total marketing, promotion, rewards and |  |  |  |  |  |  |  |  |
|  | Card Member services |  | $ | 10,267 |  | $ | 9,944 |  | $ | 9,930
Marketing and promotion expense includes advertising costs, which are expensed in the year in which the advertising first takes place. Card Member rewards expense includes the costs of rewards programs, including Membership Rewards and co-brand arrangements. Card Member services expense includes protection plans and complimentary services provided to Card Member s. The following is a detail of other, net for the years ended December 31:
(Millions) |  | 2013 |  | 2012 |  | 2011
Professional services |  | $ | 3,102 |  | $ | 2,963 |  | $ | 2,951
Occupancy and equipment |  |  | 1,904 |  |  | 1,823 |  |  | 1,685
Communications |  |  | 379 |  |  | 383 |  |  | 378
MasterCard and Visa settlements, |  |  |  |  |  |  |  |  |
| net of legal fees |  |  | ― |  |  | ― |  |  | (562)
Other(a) |  |  | 1,133 |  |  | 1,404 |  |  | 1,260
| Total other, net |  | $ | 6,518 |  | $ | 6,573 |  | $ | 5,712
Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.

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- Definition The entire disclosure for other income or other expense items (both operating and nonoperating). Sources of nonoperating income or nonoperating expense that may be disclosed, include amounts earned from dividends, interest on securities, profits (losses) on securities, net and miscellaneous other income or income deductions. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.3,6,7,9) -URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 3, 6, 7, 9 -Article 5 + Details
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