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Quarterly Financial Data (Unaudited) (Details) (USD $) | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2013 | Sep. 30, 2013 | Jun. 30, 2013 | Mar. 31, 2013 | Dec. 31, 2012 | Sep. 30, 2012 | Jun. 30, 2012 | Mar. 31, 2012 | Dec. 31, 2013 | Dec. 31, 2012 | Dec. 31, 2011
Disclosure of quarterly financial data |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense | $ 8,547,000,000 | $ 8,301,000,000 | $ 8,245,000,000 | $ 7,881,000,000 | $ 8,141,000,000 | $ 7,862,000,000 | $ 7,965,000,000 | $ 7,587,000,000 | $ 32,974,000,000 | $ 31,555,000,000 | $ 29,962,000,000
Pretax income from continuing operations | 1,980,000,000 | 2,004,000,000 | 1,995,000,000 | 1,909,000,000 | 929,000,000 | 1,870,000,000 | 1,879,000,000 | 1,773,000,000 | 7,888,000,000 | 6,451,000,000 | 6,956,000,000
Income from continuing operations |  |  |  |  |  |  |  |  | 5,359,000,000 | 4,482,000,000 | 4,899,000,000
Income from discontinued operations |  |  |  |  |  |  |  |  | 0 | 0 | 36,000,000
Net income attributable to common shareholders | 1,308,000,000 | 1,366,000,000 | 1,405,000,000 | 1,280,000,000 | 637,000,000 | 1,250,000,000 | 1,339,000,000 | 1,256,000,000 | 5,359,000,000 | 4,482,000,000 | 4,935,000,000
Earnings per Common Share Basic: (Note 18) |  |  |  |  |  |  |  |  |  |  |
Income from continuing operations attributable to common shareholders | $ 1.22 | $ 1.26 | $ 1.28 | $ 1.15 | $ 0.57 | $ 1.10 | $ 1.16 | $ 1.07 | $ 4.91 | $ 3.91 | $ 4.11
Income from discontinued operations |  |  |  |  |  |  |  |  | $ 0 | $ 0 | $ 0.03
Net income attributable to common shareholders |  |  |  |  |  |  |  |  | $ 4.91 | $ 3.91 | $ 4.14
Earnings per Common Share Diluted: (Note 18) |  |  |  |  |  |  |  |  |  |  |
Continuing operations | $ 1.21 | $ 1.25 | $ 1.27 | $ 1.15 | $ 0.56 | $ 1.09 | $ 1.15 | $ 1.07 | $ 4.88 | $ 3.89 | $ 4.09
Income from discontinued operations |  |  |  |  |  |  |  |  | $ 0 | $ 0 | $ 0.03
Net income attributable to common shareholders |  |  |  |  |  |  |  |  | $ 4.88 | $ 3.89 | $ 4.12
Cash dividends declared per common share | $ 0.23 | $ 0.23 | $ 0.23 | $ 0.20 | $ 0.20 | $ 0.20 | $ 0.20 | $ 0.20 | $ 0.89 | $ 0.80 | $ 0.72
Common share price: |  |  |  |  |  |  |  |  |  |  |
High | 90.79 | 78.63 | 78.61 | 67.48 | 59.40 | 59.73 | 61.42 | 59.26 |  |  |
Low | $ 72.08 | $ 71.47 | $ 63.43 | $ 58.31 | $ 53.02 | $ 54.35 | $ 53.18 | $ 47.40 |  |  |

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