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Reportable Operating Segements and Geographic Operations (Details 1) (USD $) In Millions, unless otherwise specified | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2013 | Sep. 30, 2013 | Jun. 30, 2013 | Mar. 31, 2013 | Dec. 31, 2012 | Sep. 30, 2012 | Jun. 30, 2012 | Mar. 31, 2012 | Dec. 31, 2013 | Dec. 31, 2012 | Dec. 31, 2011
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense | $ 8,547 | $ 8,301 | $ 8,245 | $ 7,881 | $ 8,141 | $ 7,862 | $ 7,965 | $ 7,587 | $ 32,974 | $ 31,555 | $ 29,962
Pretax income from continuing operations | 1,980 | 2,004 | 1,995 | 1,909 | 929 | 1,870 | 1,879 | 1,773 | 7,888 | 6,451 | 6,956
United States Geographic Region [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  |  |  |  |  |  |  |  | 23,745 | 22,631 | 21,254
Pretax income from continuing operations |  |  |  |  |  |  |  |  | 7,679 | 6,468 | 6,971
EMEA Geographic Region [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  |  |  |  |  |  |  |  | 3,700 | 3,594 | 3,551
Pretax income from continuing operations |  |  |  |  |  |  |  |  | 524 | 505 | 620
JAPA Geographic Region [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  |  |  |  |  |  |  |  | 2,952 | 3,106 | 3,071
Pretax income from continuing operations |  |  |  |  |  |  |  |  | 488 | 426 | 430
LACC Geographic Region [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  |  |  |  |  |  |  |  | 2,900 | 2,774 | 2,706
Pretax income from continuing operations |  |  |  |  |  |  |  |  | 701 | 605 | 583
Other Unallocated [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  |  |  |  |  |  |  |  | (323) | (550) | (620)
Pretax income from continuing operations |  |  |  |  |  |  |  |  | $ (1,504) | $ (1,553) | $ (1,648)

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