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Consolidated Statements of Comprehensive Income (USD $)
In Millions, unless otherwise specified
 12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Consolidated Statements of Comprehensive Income      
Net income $ 5,359 $ 4,482 $ 4,935
Other comprehensive (loss) income:      
Net unrealized securities (losses) gains, net of tax (252) 27 231
Net unrealized derivative gains, net of tax 0 1 6
Foreign currency translation adjustments, net of tax (336) (72) (179)
Net unrealized pension and other post retirement benefit gains (losses), net of tax 89 (7) (17)
Other comprehensive (loss) income (499) (51) 41
Comprehensive income $ 4,860 $ 4,431 $ 4,976