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Customer Deposits (Details 1) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2014
Dec. 31, 2013
U.S. retail deposits:    
Savings accounts - Direct $ 26,276 $ 24,550
Certificates of deposit - Direct 402 489
Certificates of deposit - Third party 6,325 6,929
Sweep accounts - Third party 8,850 8,863
Non-U.S. deposits and U.S. non-interest bearing deposits 147 155
Card Member credit balances - U.S. and non-U.S. 671 777
Total customer deposits $ 42,671 $ 41,763