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Accounts Receivable and Loans (Tables) | 9 Months Ended
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Sep. 30, 2014
Accounts Receivable and Loans (Tables) [Abstract] |
Card Member receivables segment detail | Accounts receivable by segment as of September 30, 2014 and December 31, 2013 consisted of:
(Millions) |  | 2014 |  | 2013
U.S. Card Services(a) |  | $ | 21,253 |  | $ | 21,842
International Card Services |  |  | 7,273 |  |  | 7,771
Global Commercial Services(b) |  |  | 16,440 |  |  | 14,391
Global Network & Merchant Services(c) |  |  | 151 |  |  | 159
Card Member receivables(d) |  |  | 45,117 |  |  | 44,163
Less: Reserve for losses |  |  | 432 |  |  | 386
Card Member receivables, net |  | $ | 44,685 |  | $ | 43,777
Other receivables, net(e) |  | $ | 2,631 |  | $ | 3,408
Includes $6.3 b illion and $7.3 billion of gross Card Member receivables available to settle obligations of a consolidated variable interest entity (VIE) as of September 30, 2014 and December 31, 2013, respectively. Includes $672 m illion and $836 million due from airlines, of which Delta Air Lines (Delta) comprises $642 million and $628 million as of September 30, 2014 and December 31, 2013, respectively. Includes receivables primarily related to the Company’s International Currency Card portfolios. Includes approximately $13.5 billion and $13.8 billion of Card Member receivables outside the U.S. as of September 30, 2014 and December 31, 2013, respectively. Other receivables primarily represent amounts related to (i) certain merchants for billed discount revenue and (ii) Global Network Services (GNS) partner banks for items such as royalty and franchise fees. Additionally, for 2013 only, the balance also included purchased GNS joint venture receivables. Other rec eivables are presented net of reserves for losses of $44 million and $71 million as of September 30, 2014 and December 31, 2013, respectively.
Card Member loans segment detail | Loans as of September 30, 2014 and December 31, 2013 consisted of:
(Millions) |  |  | 2014 |  |  | 2013
U.S. Card Services(a) |  | $ | 58,012 |  | $ | 58,395
International Card Services |  |  | 7,999 |  |  | 8,790
Global Commercial Services |  |  | 46 |  |  | 53
Card Member loans |  |  | 66,057 |  |  | 67,238
Less: Reserve for losses |  |  | 1,146 |  |  | 1,261
Card Member loans, net |  | $ | 64,911 |  | $ | 65,977
Other loans, net(b) |  | $ | 855 |  | $ | 608
I ncludes approximately $28.3 billion and $31.2 billion of gross Card Member loans available to settle obligations o f a consolidated VIE as of September 30, 2014 and December 31, 2013, respectively. Other loans primarily represent loans to merchants and a store card loan portfolio. Other loans are presented net of reserves for losses of $11 million and $13 million as of September 30, 2014 and December 31, 2013, respectively.
Aging of Card Member loans and receivables | T he following table presents the aging of Card Member loans and receivables as of September 30, 2014 and December 31, 2013:
|  |  |  |  |  | 30-59 |  |  | 60-89 |  |  | 90+ |  |  |
|  |  |  |  |  | Days |  |  | Days |  |  | Days |  |  |
|  |  |  |  |  | Past |  |  | Past |  |  | Past |  |  |
2014 (Millions) |  |  | Current |  |  | Due |  |  | Due |  |  | Due |  |  | Total
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 57,447 |  | $ | 175 |  | $ | 121 |  | $ | 269 |  | $ | 58,012
International Card Services |  |  | 7,869 |  |  | 41 |  |  | 29 |  |  | 60 |  |  | 7,999
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 20,907 |  | $ | 125 |  | $ | 74 |  | $ | 147 |  | $ | 21,253
International Card Services(a) |  |  | 7,174 |  |  | 30 |  |  | 22 |  |  | 47 |  |  | 7,273
Global Commercial Services |  |  | (b) |  |  | (b) |  |  | (b) |  |  | 125 |  |  | 16,440
|  |  |  |  |  | 30-59 |  |  | 60-89 |  |  | 90+ |  |  |
|  |  |  |  |  | Days |  |  | Days |  |  | Days |  |  |
|  |  |  |  |  | Past |  |  | Past |  |  | Past |  |  |
2013 (Millions) |  |  | Current |  |  | Due |  |  | Due |  |  | Due |  |  | Total
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 57,772 |  | $ | 183 |  | $ | 134 |  | $ | 306 |  | $ | 58,395
International Card Services |  |  | 8,664 |  |  | 43 |  |  | 28 |  |  | 55 |  |  | 8,790
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 21,488 |  | $ | 125 |  | $ | 69 |  | $ | 160 |  | $ | 21,842
International Card Services |  |  | (b) |  |  | (b) |  |  | (b) |  |  | 83 |  |  | 7,771
Global Commercial Services |  |  | (b) |  |  | (b) |  |  | (b) |  |  | 132 |  |  | 14,391
Beginning in first quarter 2014, as a result of system enhancements, delinquency data is now available and presented on a prospective basis for the indicated aging categories. Comparable data for prior periods is not available. F or risk management purposes, the Company has historically utilized 90 days past billing for the International Card Services (ICS) segment, as described below in (b). Delinquency data for periods other than 90 days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances. For Card Member receivables in GC S as of September 30, 2014 and ICS and GCS as of December 31, 2013, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if the Company initiates collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is classified as 90 days past b illing. These amounts are shown above as 90+ Days Past Due for presentation purposes.
Credit quality indicators for loans and receivables | The following table s prese nt the key credit quality indicators as of or for the nine months ended September 30:
|  | 2014 |  | 2013 |
|  | Net Write-Off Rate |  |  |  | Net Write-Off Rate |  |  |
|  |  |  |  |  | 30 Days |  |  |  |  |  | 30 Days |
|  |  |  | Principal, |  | Past Due |  |  |  | Principal, |  | Past Due |
|  | Principal |  | Interest, & |  | as a % of |  | Principal |  | Interest, & |  | as a % of |
|  | Only | (a) | Fees | (a) | Total |  | Only | (a) | Fees | (a) | Total |
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | 1.6 | % | 1.8 | % | 1.0 | % | 1.9 | % | 2.1 | % | 1.1 | %
International Card Services(b) |  | 2.0 | % | 2.4 | % | 1.6 | % | 1.9 | % | 2.3 | % | 1.5 | %
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | 1.7 | % | 1.9 | % | 1.6 | % | 1.8 | % | 1.9 | % | 1.7 | %
International Card Services(b) |  | 2.0 | % | 2.1 | % | 1.4 | % | (c) |  | (c) |  | (c) |
|  |  |  |  |  | 2014 |  | 2013 |
|  |  |  |  |  | Net Loss |  |  |  | Net Loss |  |  |
|  |  |  |  |  | Ratio as |  | 90 Days |  | Ratio as |  | 90 Days |
|  |  |  |  |  | a % of |  | Past Billing |  | a % of |  | Past Billing |
|  |  |  |  |  | Charge |  | as a % of |  | Charge |  | as a % of |
|  |  |  |  |  | Volume |  | Receivables |  | Volume |  | Receivables |
Card Member Receivables: |  |  |  |  |  |  |  |  |
International Card Services | (c) |  | (c) |  | 0.20 | % | 1.1 | %
Global Commercial Services | 0.09 | % | 0.8 | % | 0.07 | % | 0.8 | %
The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company considers uncollectible interest and/or fees in estimating its reserves for credit losses, a net write-off rate including principal, interest and/or fees is also presented. Beginning in 2014, write-offs for certain installment loan products have been reclassified from C ard M ember r eceivable s to C ard M ember loans. P rior period write-offs have not been reclassified. Historically, net loss ratio as a % of charge volume and 90 days past billings as a % of receivables were presented. Beginning in first quarter 2014, as a result of system enhancements, 30 days past d ue as a % of total, Net write-off rate (principal only) and Net write-off rate (principal and fees) have been presented.
Impaired Card Member loans and receivables | The following table provide s additional information with respect to the Company’s impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, as of September 30, 2014 and December 31, 2013:
|  | Loans over |  |  |  |  |  |  |  |  |  |  |  |
|  |  | 90 Days |  |  |  |  |  | Loans & |  |  | Total |  |  |
|  |  | Past Due |  |  | Non- |  | Receivables |  |  | Impaired |  |  | Unpaid |  |  |  |
|  | & Accruing |  |  | Accrual |  |  | Modified |  |  | Loans & |  | Principal |  |  | Allowance |
2014 (Millions) |  |  | Interest | (a) |  | Loans | (b) |  | as a TDR | (c) | Receivables |  |  | Balance | (d) |  | for TDRs | (e)
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 160 |  | $ | 188 |  | $ | 309 |  | $ | 657 |  | $ | 594 |  | $ | 70 |
International Card Services |  |  | 60 |  |  | ― |  |  | ― |  |  | 60 |  |  | 59 |  |  | ― |
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  |  | ― |  |  | ― |  |  | 44 |  |  | 44 |  |  | 43 |  |  | 32 |
Total |  | $ | 220 |  | $ | 188 |  | $ | 353 |  | $ | 761 |  | $ | 696 |  | $ | 102 |
|  | Loans over |  |  |  |  |  |  |  |  |  |  |  |
|  |  | 90 Days |  |  |  |  |  | Loans & |  |  | Total |  |  |
|  |  | Past Due |  |  | Non- |  | Receivables |  |  | Impaired |  |  | Unpaid |  |  |  |
|  | & Accruing |  |  | Accrual |  |  | Modified |  |  | Loans & |  | Principal |  |  | Allowance |
2013 (Millions) |  |  | Interest | (a) |  | Loans | (b) |  | as a TDR | (c) | Receivables |  |  | Balance | (d) | for TDRs | (e)
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 170 |  | $ | 244 |  | $ | 373 |  | $ | 787 |  | $ | 731 |  | $ | 84 |
International Card Services |  |  | 54 |  |  | 4 |  |  | 5 |  |  | 63 |  |  | 62 |  |  | ― |
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  |  | ― |  |  | ― |  |  | 50 |  |  | 50 |  |  | 49 |  |  | 38 |
Total |  | $ | 224 |  | $ | 248 |  | $ | 428 |  | $ | 900 |  | $ | 842 |  | $ | 122 |
The Company’s policy is generally to accrue inte rest through the date of write-off (i.e., at 180 days past due). The Company establishes reserves for interest that the Company believes will not be collected. Amounts presented exclude loans modified as a troubled debt restructuring (TDR). Non-accrual loans not in modification programs include certain Card Member loans placed with outside collection agencies for which the Company has ceased accruing interest. Total loans and receivables modified as a TDR in clude s $87 million and $92 million that are non-accrual and $20 million and $26 million that are past due 90 days and still accruing interest as of September 30, 2014 and December 31, 2013, respectively. Unpaid pri ncipal balance consists of Card Member charges billed and excludes other amounts charged directly by the Company such as interest and fees. Represents the reserve for losses for TDRs, which are evaluated individually for impairment. The Company records a reserve for losses for all impaired loans. Refer to Card Member Loans Evaluated Individually and Collectively for Impairment in Note 4 for further information regarding the reserve for losses on loans over 90 days past due and accruing interest and non-a ccrual loans, which are evaluated collectively for impairment.
Interest income recognized and average balance of impaired Card Member loans and receivables | The following table provide s information with respect to the Company’s interest income recognized and average balances of impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, for the three and nine months ended September 30:
|  | Three Months Ended |  | Nine Months Ended
|  | September 30, 2014 |  | September 30, 2014
|  | Interest Income |  | Average |  | Interest Income |  | Average
2014 (Millions) |  | Recognized |  | Balance |  | Recognized |  | Balance
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 12 |  | $ | 675 |  | $ | 37 |  | $ | 734
International Card Services |  |  | 4 |  |  | 63 |  |  | 12 |  |  | 63
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  |  | ― |  |  | 44 |  |  | ― |  |  | 47
Total |  | $ | 16 |  | $ | 782 |  | $ | 49 |  | $ | 844
|  | Three Months Ended |  | Nine Months Ended
|  | September 30, 2013 |  | September 30, 2013
|  | Interest Income |  | Average |  | Interest Income |  | Average
2013 (Millions) |  | Recognized |  | Balance |  | Recognized |  | Balance
Card Member Loans: |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  | $ | 11 |  | $ | 859 |  | $ | 34 |  | $ | 982
International Card Services |  |  | 4 |  |  | 66 |  |  | 12 |  |  | 68
Card Member Receivables: |  |  |  |  |  |  |  |  |  |  |  |
U.S. Card Services |  |  | ― |  |  | 62 |  |  | ― |  |  | 89
Total |  | $ | 15 |  | $ | 987 |  | $ | 46 |  | $ | 1,139
Troubled debt restructurings | The following table provides additional information with respect to the U.S. Card Services (USCS) Card Member loans and receivables modified as TDRs for the three and nine months ended September 30. The ICS and GCS Card Member loans and receivables modifications were not significan t. For information on TDRs and the related accounting policies, refer to Note 4 on pages 74 – 76 of the Annual Report.
|  | Three Months Ended |  | Nine Months Ended
|  | September 30, 2014 |  | September 30, 2014
|  |  |  |  |  |  |  |  | Average |  |  |  |  |  |  |  |  | Average
|  |  |  |  |  |  | Average |  | Payment |  |  |  |  |  |  | Average |  | Payment
|  | Number of |  | Outstanding |  | Interest Rate |  | Term |  | Number of |  | Outstanding |  | Interest Rate |  | Term
|  | Accounts |  | Balances(a)(b) |  | Reduction |  | Extension |  | Accounts |  | Balances(a)(b) |  | Reduction |  | Extension
|  | (in thousands) |  | ($ in millions) |  | (% Points) |  | (# of Months) |  | (in thousands) |  | ($ in millions) |  | (% Points) |  | (# of Months)
Troubled Debt Restructurings: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Card Member Loans |  | 11 |  | $ | 83 |  | 9 |  | (c) |  | 35 |  | $ | 261 |  | 11 |  | (c)
Card Member Receivables |  | 4 |  |  | 41 |  | (c) |  | 12 |  | 11 |  |  | 129 |  | (c) |  | 12
Total |  | 15 |  | $ | 124 |  |  |  |  |  | 46 |  | $ | 390 |  |  |  |
|  | Three Months Ended |  | Nine Months Ended
|  | September 30, 2013 |  | September 30, 2013
|  |  |  |  |  |  |  |  | Average |  |  |  |  |  |  |  |  | Average
|  |  |  |  |  |  | Average |  | Payment |  |  |  |  |  |  | Average |  | Payment
|  | Number of |  | Outstanding |  | Interest Rate |  | Term |  | Number of |  | Outstanding |  | Interest Rate |  | Term
|  | Accounts |  | Balances(a)(b) |  | Reduction |  | Extension |  | Accounts |  | Balances(a)(b) |  | Reduction |  | Extension
|  | (in thousands) |  | ($ in millions) |  | (% Points) |  | (# of Months) |  | (in thousands) |  | ($ in millions) |  | (% Points) |  | (# of Months)
Troubled Debt Restructurings: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Card Member Loans |  | 12 |  | $ | 91 |  | 10 |  | (c) |  | 47 |  | $ | 357 |  | 11 |  | (c)
Card Member Receivables |  | 4 |  |  | 49 |  | (c) |  | 12 |  | 16 |  |  | 204 |  | (c) |  | 12
Total |  | 16 |  | $ | 140 |  |  |  |  |  | 63 |  | $ | 561 |  |  |  |
Represents the outstanding balance immediately prior to modification. Modifications did not reduce the aggregate principal balances except for the nine months ended September 30, 2013, where aggregate principal balances were reduced by $4 million. The outstanding balance includes principal, fees and accrued interest on Card Member loans and principal and fees on Card Member receivables. For Card Member loans, there have been no payment term extensions. The Company does not offer interest rate reduct ion programs for Card Member receivables as the receivables are non-interest bearing.
Troubled debt restructurings that subsequently defaulted | The following table provides information for the three and nine months ended September 30, 2014 and 2013, with respect to the USCS Card Member loans and receivables modified as TDRs that subsequently defaulted w ithin 12 months of modification. A Card Member is considered to have been in default from a modification program after one and up to two consecutive missed payments, depending on the terms of the modification program. For all Card Members that defaulted from a modification program, the probability of default is factored into the reserves for Card Member loans and receivables. The defaulted ICS Card Member loan and receivable modifications were not significant.
|  | Three Months Ended |  | Nine Months Ended
|  | September 30, 2014 |  | September 30, 2014
|  |  |  |  |  | Aggregated |  |  |  |  |  | Aggregated
|  |  |  |  | Outstanding |  |  |  |  | Outstanding
|  |  | Number of |  |  | Balances |  |  | Number of |  |  | Balances
(Accounts in thousands, Dollars in millions) |  |  | Accounts |  | Upon Default(a) |  |  | Accounts |  | Upon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted: |  |  |  |  |  |  |  |  |  |  |  |
Card Member Loans |  |  | 2 |  | $ | 20 |  |  | 6 |  | $ | 60
Card Member Receivables |  |  | 1 |  |  | 9 |  |  | 2 |  |  | 27
Total |  |  | 3 |  | $ | 29 |  |  | 8 |  | $ | 87
|  | Three Months Ended |  | Nine Months Ended
|  | September 30, 2013 |  | September 30, 2013
|  |  |  |  |  | Aggregated |  |  |  |  |  | Aggregated
|  |  |  |  | Outstanding |  |  |  |  | Outstanding
|  |  | Number of |  |  | Balances |  |  | Number of |  |  | Balances
(Accounts in thousands, Dollars in millions) |  |  | Accounts |  | Upon Default(a) |  |  | Accounts |  | Upon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted: |  |  |  |  |  |  |  |  |  |  |  |
Card Member Loans |  |  | 4 |  | $ | 37 |  |  | 15 |  | $ | 138
Card Member Receivables |  |  | 1 |  |  | 8 |  |  | 3 |  |  | 33
Total |  |  | 5 |  | $ | 45 |  |  | 18 |  | $ | 171
The outstanding balance include s principal, fees and accrued interest on Card Member l oans and principal and fees on Card Member r eceivables.

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- Definition Tabular disclosure of financing receivables by credit quality indicator. The credit quality indicator is a statistic about the credit quality of financing receivables. Examples include, but not limited to, consumer credit risk scores, credit-rating-agency ratings, an entity's internal credit risk grades, loan-to-value ratios, collateral, collection experience and other internal metrics. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 310 -SubTopic 10 -Section 50 -Paragraph 29 -URI http://asc.fasb.org/extlink&oid=28368275&loc=SL6953659-111524 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 310 -SubTopic 10 -Section 55 -Paragraph 19 -URI http://asc.fasb.org/extlink&oid=32702940&loc=SL6953803-111525 + Details
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- Definition Tabular disclosure of the various types of trade accounts and notes receivable and for each the gross carrying value, allowance, and net carrying value as of the balance sheet date. Presentation is categorized by current, noncurrent and unclassified receivables. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 210 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02.3,4) -URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 02 -Paragraph 3, 4 -Article 5 + Details
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