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Quarterly Financial Data (unaudited) (Tables)
12 Months Ended
Dec. 31, 2015
Quartertly Financial Data [Abstract]  
Quarterly financial data
(Millions, except per share amounts)  2015  2014
Quarters Ended   12/31  9/306/303/31  12/319/306/303/31
Total revenues net of interest expense  $8,391  $8,193$8,284$7,950  $9,081$8,303$8,631$8,173
Pretax income  1,454  1,9382,2302,316  2,2252,2462,3122,208
Net income  899  1,2661,4731,525  1,4471,4771,5291,432
Earnings Per Common Share — Basic:      
Net income attributable to common
shareholders(a)  $0.89  $1.24$1.43$1.49  $1.40$1.41$1.44$1.34
Earnings Per Common Share — Diluted:      
Net income attributable to common
shareholders(a)  0.89  1.241.421.48  1.391.401.431.33
Cash dividends declared per common share  0.29  0.290.290.26  0.260.260.260.23
Common share price:      
High  77.85  81.6681.9293.94  94.8996.2496.0494.35
Low  $67.57  $71.71$76.53$77.12  $78.41$85.75$83.99$82.63

Represents net income, less (i) earnings allocated to participating share awards of $6 million, $10 million, $11 million and $11 million for the quarters ended December 31, September 30, June 30 and March 31, 2015, respectively, and $11 million, $11 million, $12 million and $12 million for the quarters ended December 31, September 30, June 30 and March 31, 2014, respectively, and (ii) dividends on preferred shares of $20 million, $22 million and $20 million, for the quarters ended December 31, September 30 and June 30, 2015, respectively, and nil for all other comparative periods.