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Reportable Operating Segments and Geographic Operations (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Dec. 31, 2015
Segment Reporting Information [Line Items]      
Non-interest revenues $ 6,508 $ 6,503  
Interest income 2,005 1,857  
Interest expense 425 410  
Total revenues, net of interest expense 8,088 7,950  
Net income 1,426 1,525  
Total assets 158,816 155,000 $ 161,184
Total equity 20,727 22,000 $ 20,673
U S Consumer Services [Member]      
Segment Reporting Information [Line Items]      
Non-interest revenues 2,029 2,031  
Interest income 1,391 1,273  
Interest expense 140 114  
Total revenues, net of interest expense 3,280 3,190  
Net income 694 659  
Total assets 86,000 84,000  
Total equity 7,000 8,000  
International Consumer and Network Services [Member]      
Segment Reporting Information [Line Items]      
Non-interest revenues 1,140 1,145  
Interest income 227 245  
Interest expense 54 63  
Total revenues, net of interest expense 1,313 1,327  
Net income 188 197  
Total assets 34,000 29,000  
Total equity 3,000 3,000  
Global Commercial Services [Member]      
Segment Reporting Information [Line Items]      
Non-interest revenues 2,190 2,175  
Interest income 321 278  
Interest expense 95 89  
Total revenues, net of interest expense 2,416 2,364  
Net income 485 517  
Total assets 47,000 46,000  
Total equity 7,000 7,000  
Global Merchant Services [Member]      
Segment Reporting Information [Line Items]      
Non-interest revenues 1,041 1,070  
Interest income 0 0  
Interest expense (59) (59)  
Total revenues, net of interest expense 1,100 1,129  
Net income 357 369  
Total assets 24,000 17,000  
Total equity 2,000 2,000  
Corporate and Other [Member]      
Segment Reporting Information [Line Items]      
Non-interest revenues 108 82  
Interest income 66 61  
Interest expense 195 203  
Total revenues, net of interest expense (21) (60)  
Net income (298) (217)  
Total assets (32,000) (21,000)  
Total equity $ 2,000 $ 2,000