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Reportable Operating Segments and Geographic Operations (Details) - USD ($) $ in Millions | 3 Months Ended | 12 Months Ended |
--- | --- | --- | ---
Dec. 31, 2016 | Sep. 30, 2016 | Jun. 30, 2016 | Mar. 31, 2016 | Dec. 31, 2015 | Sep. 30, 2015 | Jun. 30, 2015 | Mar. 31, 2015 | Dec. 31, 2016 | Dec. 31, 2015 | Dec. 31, 2014 | Dec. 31, 2013
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Non-interest revenues |  |  |  |  |  |  |  |  | $ 26,348 | $ 26,896 | $ 28,716 |
Interest income |  |  |  |  |  |  |  |  | 7,475 | 7,545 | 7,179 |
Interest expense |  |  |  |  |  |  |  |  | 1,704 | 1,623 | 1,707 |
Total revenues, net of interest expense | $ 8,022 | $ 7,774 | $ 8,235 | $ 8,088 | $ 8,391 | $ 8,193 | $ 8,284 | $ 7,950 | 32,119 | 32,818 | 34,188 |
Total provision |  |  |  |  |  |  |  |  | 2,026 | 1,988 | 2,044 |
Pretax income | 1,161 | $ 1,735 | $ 3,016 | $ 2,184 | 1,454 | $ 1,938 | $ 2,230 | $ 2,316 | 8,096 | 7,938 | 8,991 |
Income tax provision (benefit) |  |  |  |  |  |  |  |  | 2,688 | 2,775 | 3,106 |
Net Income from continuing operations |  |  |  |  |  |  |  |  | 5,408 | 5,163 | 5,885 |
Total assets | 158,893 |  |  |  | 161,184 |  |  |  | 158,893 | 161,184 | 159,000 |
Total shareholders' equity | 20,501 |  |  |  | 20,673 |  |  |  | 20,501 | 20,673 | 20,673 | $ 19,496
U S Consumer Services [Member] |  |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Non-interest revenues |  |  |  |  |  |  |  |  | 7,874 | 8,479 | 8,198 |
Interest income |  |  |  |  |  |  |  |  | 5,082 | 5,198 | 4,821 |
Interest expense |  |  |  |  |  |  |  |  | 536 | 488 | 453 |
Total revenues, net of interest expense |  |  |  |  |  |  |  |  | 12,420 | 13,189 | 12,566 |
Total provision |  |  |  |  |  |  |  |  | 1,065 | 1,064 | 1,030 |
Pretax income |  |  |  |  |  |  |  |  | 3,881 | 3,677 | 3,502 |
Income tax provision (benefit) |  |  |  |  |  |  |  |  | 1,368 | 1,322 | 1,283 |
Net Income from continuing operations |  |  |  |  |  |  |  |  | 2,513 | 2,355 | 2,219 |
Total assets | 87,400 |  |  |  | 92,700 |  |  |  | 87,400 | 92,700 | 89,700 |
Total shareholders' equity | 7,200 |  |  |  | 7,200 |  |  |  | 7,200 | 7,200 | 7,600 |
International Consumer and Network Services [Member] |  |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Non-interest revenues |  |  |  |  |  |  |  |  | 4,785 | 4,627 | 5,091 |
Interest income |  |  |  |  |  |  |  |  | 922 | 945 | 1,088 |
Interest expense |  |  |  |  |  |  |  |  | 219 | 235 | 325 |
Total revenues, net of interest expense |  |  |  |  |  |  |  |  | 5,488 | 5,337 | 5,854 |
Total provision |  |  |  |  |  |  |  |  | 325 | 300 | 354 |
Pretax income |  |  |  |  |  |  |  |  | 818 | 904 | 887 |
Income tax provision (benefit) |  |  |  |  |  |  |  |  | 163 | 220 | 194 |
Net Income from continuing operations |  |  |  |  |  |  |  |  | 655 | 684 | 693 |
Total assets | 35,700 |  |  |  | 35,100 |  |  |  | 35,700 | 35,100 | 31,000 |
Total shareholders' equity | 2,500 |  |  |  | 2,600 |  |  |  | 2,500 | 2,600 | 2,600 |
Global Commercial Services [Member] |  |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Non-interest revenues |  |  |  |  |  |  |  |  | 9,007 | 8,930 | 9,571 |
Interest income |  |  |  |  |  |  |  |  | 1,209 | 1,175 | 1,026 |
Interest expense |  |  |  |  |  |  |  |  | 401 | 365 | 409 |
Total revenues, net of interest expense |  |  |  |  |  |  |  |  | 9,815 | 9,740 | 10,188 |
Total provision |  |  |  |  |  |  |  |  | 604 | 588 | 569 |
Pretax income |  |  |  |  |  |  |  |  | 2,945 | 3,164 | 3,723 |
Income tax provision (benefit) |  |  |  |  |  |  |  |  | 1,036 | 1,142 | 1,381 |
Net Income from continuing operations |  |  |  |  |  |  |  |  | 1,909 | 2,022 | 2,342 |
Total assets | 46,500 |  |  |  | 45,100 |  |  |  | 46,500 | 45,100 | 44,200 |
Total shareholders' equity | 7,000 |  |  |  | 7,000 |  |  |  | 7,000 | 7,000 | 6,900 |
Global Merchant Services [Member] |  |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Non-interest revenues |  |  |  |  |  |  |  |  | 4,235 | 4,471 | 4,571 |
Interest income |  |  |  |  |  |  |  |  | 1 | 1 | 2 |
Interest expense |  |  |  |  |  |  |  |  | (237) | (211) | (287) |
Total revenues, net of interest expense |  |  |  |  |  |  |  |  | 4,473 | 4,683 | 4,860 |
Total provision |  |  |  |  |  |  |  |  | 25 | 31 | 79 |
Pretax income |  |  |  |  |  |  |  |  | 2,295 | 2,381 | 2,330 |
Income tax provision (benefit) |  |  |  |  |  |  |  |  | 837 | 882 | 872 |
Net Income from continuing operations |  |  |  |  |  |  |  |  | 1,458 | 1,499 | 1,458 |
Total assets | 24,300 |  |  |  | 23,500 |  |  |  | 24,300 | 23,500 | 17,800 |
Total shareholders' equity | 2,500 |  |  |  | 2,400 |  |  |  | 2,500 | 2,400 | 2,100 |
Corporate and Other [Member] |  |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Non-interest revenues |  |  |  |  |  |  |  |  | 447 | 389 | 1,285 |
Interest income |  |  |  |  |  |  |  |  | 261 | 226 | 242 |
Interest expense |  |  |  |  |  |  |  |  | 785 | 746 | 807 |
Total revenues, net of interest expense |  |  |  |  |  |  |  |  | (77) | (131) | 720 |
Total provision |  |  |  |  |  |  |  |  | 7 | 5 | 12 |
Pretax income |  |  |  |  |  |  |  |  | (1,843) | (2,188) | (1,451) |
Income tax provision (benefit) |  |  |  |  |  |  |  |  | (716) | (791) | (624) |
Net Income from continuing operations |  |  |  |  |  |  |  |  | (1,127) | (1,397) | (827) |
Total assets | (34,900) |  |  |  | (36,400) |  |  |  | (34,900) | (36,400) | (23,700) |
Total shareholders' equity | $ 1,300 |  |  |  | $ 1,500 |  |  |  | $ 1,300 | $ 1,500 | $ 1,500 |

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