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Reportable Operating Segments and Geographic Operations (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Segment Reporting Information [Line Items]                        
Non-interest revenues                 $ 26,348 $ 26,896 $ 28,716  
Interest income                 7,475 7,545 7,179  
Interest expense                 1,704 1,623 1,707  
Total revenues, net of interest expense $ 8,022 $ 7,774 $ 8,235 $ 8,088 $ 8,391 $ 8,193 $ 8,284 $ 7,950 32,119 32,818 34,188  
Total provision                 2,026 1,988 2,044  
Pretax income 1,161 $ 1,735 $ 3,016 $ 2,184 1,454 $ 1,938 $ 2,230 $ 2,316 8,096 7,938 8,991  
Income tax provision (benefit)                 2,688 2,775 3,106  
Net Income from continuing operations                 5,408 5,163 5,885  
Total assets 158,893       161,184       158,893 161,184 159,000  
Total shareholders' equity 20,501       20,673       20,501 20,673 20,673 $ 19,496
U S Consumer Services [Member]                        
Segment Reporting Information [Line Items]                        
Non-interest revenues                 7,874 8,479 8,198  
Interest income                 5,082 5,198 4,821  
Interest expense                 536 488 453  
Total revenues, net of interest expense                 12,420 13,189 12,566  
Total provision                 1,065 1,064 1,030  
Pretax income                 3,881 3,677 3,502  
Income tax provision (benefit)                 1,368 1,322 1,283  
Net Income from continuing operations                 2,513 2,355 2,219  
Total assets 87,400       92,700       87,400 92,700 89,700  
Total shareholders' equity 7,200       7,200       7,200 7,200 7,600  
International Consumer and Network Services [Member]                        
Segment Reporting Information [Line Items]                        
Non-interest revenues                 4,785 4,627 5,091  
Interest income                 922 945 1,088  
Interest expense                 219 235 325  
Total revenues, net of interest expense                 5,488 5,337 5,854  
Total provision                 325 300 354  
Pretax income                 818 904 887  
Income tax provision (benefit)                 163 220 194  
Net Income from continuing operations                 655 684 693  
Total assets 35,700       35,100       35,700 35,100 31,000  
Total shareholders' equity 2,500       2,600       2,500 2,600 2,600  
Global Commercial Services [Member]                        
Segment Reporting Information [Line Items]                        
Non-interest revenues                 9,007 8,930 9,571  
Interest income                 1,209 1,175 1,026  
Interest expense                 401 365 409  
Total revenues, net of interest expense                 9,815 9,740 10,188  
Total provision                 604 588 569  
Pretax income                 2,945 3,164 3,723  
Income tax provision (benefit)                 1,036 1,142 1,381  
Net Income from continuing operations                 1,909 2,022 2,342  
Total assets 46,500       45,100       46,500 45,100 44,200  
Total shareholders' equity 7,000       7,000       7,000 7,000 6,900  
Global Merchant Services [Member]                        
Segment Reporting Information [Line Items]                        
Non-interest revenues                 4,235 4,471 4,571  
Interest income                 1 1 2  
Interest expense                 (237) (211) (287)  
Total revenues, net of interest expense                 4,473 4,683 4,860  
Total provision                 25 31 79  
Pretax income                 2,295 2,381 2,330  
Income tax provision (benefit)                 837 882 872  
Net Income from continuing operations                 1,458 1,499 1,458  
Total assets 24,300       23,500       24,300 23,500 17,800  
Total shareholders' equity 2,500       2,400       2,500 2,400 2,100  
Corporate and Other [Member]                        
Segment Reporting Information [Line Items]                        
Non-interest revenues                 447 389 1,285  
Interest income                 261 226 242  
Interest expense                 785 746 807  
Total revenues, net of interest expense                 (77) (131) 720  
Total provision                 7 5 12  
Pretax income                 (1,843) (2,188) (1,451)  
Income tax provision (benefit)                 (716) (791) (624)  
Net Income from continuing operations                 (1,127) (1,397) (827)  
Total assets (34,900)       (36,400)       (34,900) (36,400) (23,700)  
Total shareholders' equity $ 1,300       $ 1,500       $ 1,300 $ 1,500 $ 1,500