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Reportable Operating Segments and Geographic Operations (Tables) | 12 Months Ended
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Dec. 31, 2023
Segment Reporting [Abstract] |
Operating segment information | The following table presents certain selected financial information for our reportable operating segments and Corporate & Other as of or for the years ended December 31, 2023, 2022 and 2021:
(Millions, except where indicated) |  | USCS |  | CS |  | ICS |  | GMNS |  | Corporate & Other (a) |  | Consolidated
2023 |  |  |  |  |  |  |  |  |  |  |  |
Total non-interest revenues |  | $ | 18,464 |  |  | $ | 12,931 |  |  | $ | 9,472 |  |  | $ | 6,620 |  |  | $ | (106) |  |  | $ | 47,381 |
Revenue from contracts with customers (b) |  | 13,715 |  |  | 11,379 |  |  | 6,155 |  |  | 6,006 |  |  | (37) |  |  | 37,218 |
Interest income |  | 12,336 |  |  | 3,328 |  |  | 2,076 |  |  | 57 |  |  | 2,186 |  |  | 19,983 |
Interest expense |  | 2,684 |  |  | 1,483 |  |  | 1,118 |  |  | (719) |  |  | 2,283 |  |  | 6,849 |
Total revenues net of interest expense |  | 28,116 |  |  | 14,776 |  |  | 10,430 |  |  | 7,396 |  |  | (203) |  |  | 60,515 |
Pretax income (loss) |  | 5,433 |  |  | 2,861 |  |  | 973 |  |  | 3,656 |  |  | (2,410) |  |  | 10,513 |
Total assets (billions) |  | $ | 107 |  |  | $ | 55 |  |  | $ | 42 |  |  | $ | 24 |  |  | $ | 33 |  |  | $ | 261 |
2022 |  |  |  |  |  |  |  |  |  |  |  |
Total non-interest revenues |  | $ | 16,440 |  |  | $ | 12,196 |  |  | $ | 8,262 |  |  | $ | 6,123 |  |  | $ | (54) |  |  | $ | 42,967 |
Revenue from contracts with customers (b) |  | 12,478 |  |  | 10,844 |  |  | 5,301 |  |  | 5,603 |  |  | (7) |  |  | 34,219 |
Interest income |  | 8,457 |  |  | 2,070 |  |  | 1,453 |  |  | 23 |  |  | 655 |  |  | 12,658 |
Interest expense |  | 983 |  |  | 697 |  |  | 654 |  |  | (329) |  |  | 758 |  |  | 2,763 |
Total revenues net of interest expense |  | 23,914 |  |  | 13,569 |  |  | 9,061 |  |  | 6,475 |  |  | (157) |  |  | 52,862 |
Pretax income (loss) |  | 5,400 |  |  | 2,880 |  |  | 578 |  |  | 2,954 |  |  | (2,227) |  |  | 9,585 |
Total assets (billions) |  | $ | 94 |  |  | $ | 51 |  |  | $ | 37 |  |  | $ | 20 |  |  | $ | 26 |  |  | $ | 228 |
2021 |  |  |  |  |  |  |  |  |  |  |  |
Total non-interest revenues |  | $ | 12,989 |  |  | $ | 9,833 |  |  | $ | 6,761 |  |  | $ | 5,021 |  |  | $ | 26 |  |  | $ | 34,630 |
Revenue from contracts with customers (b) |  | 9,823 |  |  | 8,659 |  |  | 4,368 |  |  | 4,694 |  |  | 172 |  |  | 27,716 |
Interest income |  | 6,328 |  |  | 1,408 |  |  | 1,116 |  |  | 16 |  |  | 165 |  |  | 9,033 |
Interest expense |  | 395 |  |  | 330 |  |  | 442 |  |  | (92) |  |  | 208 |  |  | 1,283 |
Total revenues net of interest expense |  | 18,922 |  |  | 10,911 |  |  | 7,435 |  |  | 5,129 |  |  | (17) |  |  | 42,380 |
Pretax income (loss) |  | 5,958 |  |  | 2,936 |  |  | 929 |  |  | 1,874 |  |  | (1,008) |  |  | 10,689 |
Total assets (billions) |  | $ | 77 |  |  | $ | 45 |  |  | $ | 33 |  |  | $ | 15 |  |  | $ | 19 |  |  | $ | 189 |
(a)Corporate & Other includes adjustments and eliminations for intersegment activity. (b)Includes discount revenue, certain service fees and other revenue and processed revenues from customers.
Total revenues net of interest expense and pretax income | The following table presents our total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions based, in part, upon internal allocations, which necessarily involve management’s judgment.
(Millions) |  | United States |  | EMEA(a) |  | APAC(a) |  | LACC(a) |  | Other Unallocated(b) |  | Consolidated
2023 |  |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  | $ | 47,140 |  |  | $ | 5,633 |  |  | $ | 4,372 |  |  | $ | 3,571 |  |  | $ | (201) |  |  | $ | 60,515 |
Pretax income (loss) from continuing operations |  | 10,717 |  |  | 854 |  |  | 592 |  |  | 760 |  |  | (2,410) |  |  | 10,513 |
2022 |  |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  | $ | 41,396 |  |  | $ | 4,871 |  |  | $ | 3,835 |  |  | $ | 2,917 |  |  | $ | (157) |  |  | $ | 52,862 |
Pretax income (loss) from continuing operations |  | 10,383 |  |  | 550 |  |  | 376 |  |  | 500 |  |  | (2,224) |  |  | 9,585 |
2021 |  |  |  |  |  |  |  |  |  |  |  |
Total revenues net of interest expense |  | $ | 33,103 |  |  | $ | 3,643 |  |  | $ | 3,418 |  |  | $ | 2,238 |  |  | $ | (22) |  |  | $ | 42,380 |
Pretax income (loss) from continuing operations |  | 10,325 |  |  | 460 |  |  | 420 |  |  | 494 |  |  | (1,010) |  |  | 10,689 |
(a)EMEA represents Europe, the Middle East and Africa; APAC represents Asia Pacific, Australia and New Zealand; and LACC represents Latin America, Canada and the Caribbean. (b)Other Unallocated includes net costs which are not directly allocated to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.

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