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Loans and Card Member Receivables - Impaired Loans and Receivables, Prior to Adoption (Details) - USD ($) $ in Millions | Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
--- | --- | --- | ---
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest |  | $ 309 | $ 169
Non-accruals |  | 191 | 96
Account classified as a TDR in program |  | 1,733 | 1,332
Account classified as a TDR out of program |  | 2,068 | 1,764
Total impaired loans and receivables |  | 4,301 | 3,361
Reserve for Credit Losses - TDRs |  | $ 504 | 596
Accounts Receivable and Loans Textuals |  |  |
Threshold period past due for write-off |  | 180 days |
Account classified as TDR, past due 90 days and still accruing |  | $ 48 | 41
Accounts classified as TDR, non-accrual |  | 17 | 19
Out of Program TDR accounts that completed modification programs |  | 1,922 | 1,621
Out of Program TDR accounts not in compliance with modification programs |  | 146 | 143
Card Member loans |  |  |
Accounts Receivable and Loans Textuals |  |  |
Threshold period past due for write-off | 180 days |  |
Card Member loans | Consumer |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest | $ 393 | 252 | 149
Non-accruals | 344 | 155 | 82
Account classified as a TDR in program |  | 781 | 708
Account classified as a TDR out of program |  | 1,098 | 997
Total impaired loans and receivables |  | 2,286 | 1,936
Reserve for Credit Losses - TDRs |  | 335 | 415
Card Member loans | Small Business |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest | 109 | 54 | 19
Non-accruals | 95 | 34 | 14
Account classified as a TDR in program |  | 267 | 176
Account classified as a TDR out of program |  | 380 | 332
Total impaired loans and receivables |  | 735 | 541
Reserve for Credit Losses - TDRs |  | 108 | 132
Card Member loans | Corporate |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest | 0 | 0 | 0
Non-accruals | $ 0 | 0 | 0
Account classified as a TDR in program |  | 0 | 0
Account classified as a TDR out of program |  | 0 | 0
Total impaired loans and receivables |  | 0 | 0
Reserve for Credit Losses - TDRs |  | 0 | 0
Card Member receivables |  |  |
Accounts Receivable and Loans Textuals |  |  |
Threshold period past due for write-off | 180 days |  |
Card Member receivables | Consumer |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest | $ 0 | 0 | 0
Non-accruals | 0 | 0 | 0
Account classified as a TDR in program |  | 257 | 133
Account classified as a TDR out of program |  | 179 | 130
Total impaired loans and receivables |  | 436 | 263
Reserve for Credit Losses - TDRs |  | 20 | 9
Card Member receivables | Small Business |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest | 0 | 0 | 0
Non-accruals | 0 | 0 | 0
Account classified as a TDR in program |  | 403 | 247
Account classified as a TDR out of program |  | 402 | 297
Total impaired loans and receivables |  | 805 | 544
Reserve for Credit Losses - TDRs |  | 40 | 39
Card Member receivables | Corporate |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest | 0 | 0 | 0
Non-accruals | $ 0 | 0 | 0
Account classified as a TDR in program |  | 6 | 1
Account classified as a TDR out of program |  | 7 | 6
Total impaired loans and receivables |  | 13 | 7
Reserve for Credit Losses - TDRs |  | 1 | 0
Other loans |  |  |
Impaired loans and receivables |  |  |
Loans over 90 days past due and accruing interest |  | 3 | 1
Non-accruals |  | 2 | 0
Account classified as a TDR in program |  | 19 | 67
Account classified as a TDR out of program |  | 2 | 2
Total impaired loans and receivables |  | 26 | 70
Reserve for Credit Losses - TDRs |  | $ 0 | $ 1

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