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Pay vs Performance Disclosure
12 Months Ended
Dec. 31, 2024
USD ($)
Dec. 31, 2023
USD ($)
Dec. 31, 2022
USD ($)
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Pay vs Performance Disclosure          
Pay vs Performance Disclosure, Table
Pay versus Performance
The information contained in this section shall not be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934.
Pay versus Performance Table
The following table sets forth compensation information of our Principal Executive Officer (PEO) and our non-PEO NEOs along with total shareholder return, net income and ROE performance results for our fiscal years ending in 2024, 2023, 2022, 2021 and 2020 in accordance with Item 402(v) of Regulation S-K.
 
                   
Value of Initial Fixed $100
Investment Based On:
 
       
Year
(a)
 
Summary
Compensation
Table Total
for PEO
(1)
(b)
 
Compensation
Actually Paid
to PEO
(1),(2)
(c)
 
Average
Summary
Compensation
Table Total
for Non-PEO
NEOs
(1)
(d)
 
Average
Compensation
Actually Paid
to Non-PEO
NEOs
(1),(2)
(e)
 
Total
Shareholder
Return
(3)
(f)
 
Peer Group
Total
Shareholder
Return
(3),(4)
(g)
 
Net
Income
$M
(h)
 
Company 
Selected 
Measure: 
Return on 
Equity
(5)
(i)
2024
    $ 37,164,405     $ 122,450,046     $ 12,652,839     $ 30,099,412     $ 255     $ 173     $ 10,129       35 % 
2023
    $ 35,676,905     $ 62,343,130     $ 11,989,458     $ 18,255,375     $ 159     $ 133     $ 8,374       32 % 
2022
    $ 48,029,631     $ 42,946,184     $ 16,164,592     $ 14,676,078     $ 124     $ 118     $ 7,514       32 % 
2021
    $ 25,513,922     $ 49,856,563     $ 13,006,174     $ 21,986,724     $ 135     $ 132     $ 8,060       34 % 
2020
    $ 24,221,319     $ 20,125,419     $ 10,917,918     $ 9,893,026     $ 98     $ 97     $ 3,135       14 % 
 
(1)
 
The PEO reflected in columns (b) and (c) represents Mr. Squeri for all five years shown. The non-PEO Named Executive Officers (NEOs) reflected in columns (d) and (e) represent the following individuals for 2024: Messrs. Le Caillec, Buckminster, Williams and Ms. Seeger; for 2023, represent: Messrs. Le Caillec, Buckminster, Campbell, Williams and Ms. Seeger; for 2022, represent: Messrs. Campbell, Williams, Buckminster and Radhakrishnan; and for 2021 and 2020: Messrs Campbell, Buckminster, Williams and Ms. Seeger.
 
(2)
 
Compensation Actually Paid (CAP) has been calculated based on the requirements and methodology set forth in the applicable SEC rules (Item 402(v) of Regulation S-K). The CAP calculation includes the end-of-year value of awards granted within the fiscal year, the change in fair value from prior year-end of vested awards and the change in the fair value of unvested awards granted in prior years, regardless of if, when or at which intrinsic value they will actually vest. To calculate CAP the following amounts were deducted from and added to the total compensation number shown in the Summary Compensation Table (SCT).
PEO SCT Total to CAP Reconciliation:
 
  
 
 
2024
Summary Compensation Table (SCT) Total
   
$
37,164,405
 
Deduction for change in the actuarial present values reported under “Change in Pension Value and Nonqualified Deferred Compensation Earnings” in the SCT
    $ (63,027 )
Deduction for amounts reported under “Stock Awards” in the SCT
    $ (19,762,638 )
Deduction for amounts reported under “Option Awards” in the SCT
    $ (4,449,938 )
Total deductions
   
$
(24,275,603
)
Increase for service cost and prior service cost for pension plans
(i)
      — 
Increase/deduction for change in fair value from prior year-end to vesting date of awards that vested during the year
(ii)(iii)
    $ 2,705,736
Increase/deduction for change in fair value from prior year-end to current year-end of awards granted in any prior year that were outstanding and unvested as of year-end
(ii)
    $ 67,830,925
Increase for fair value of awards granted during year that remain unvested as of year-end
(ii)
    $ 38,269,898
Increase based on accrued dividends during year prior to vesting dates of awards
(ii)
    $ 754,685
Total adjustments
   
$
109,561,244
 
Compensation Actually Paid (SCT minus deductions plus total adjustments)
   
$
122,450,046
 
 
 
Average Non-PEO NEO SCT Total to CAP Reconciliation
 
  
 
 
2024
Summary Compensation Table (SCT) Total
   
$
12,652,839
 
Deduction for change in the actuarial present values reported under “Change in Pension Value and Nonqualified Deferred Compensation Earnings” in the SCT
    $ (29,807 )
Deduction for amounts reported under “Stock Awards” in the SCT
    $ (4,840,700 )
Deduction for amounts reported under “Option Awards” in the SCT
    $ (1,089,960 )
Total deductions
   
$
(5,960,467
)
Increase for service cost and prior service cost for pension plans
(i)
      — 
Increase/deduction for change in fair value from prior year-end to vesting date of awards that vested during the year
(ii)
(iii)
    $ 839,580
Increase/deduction for change in fair value from prior year-end to current year-end of awards granted in any prior year that were outstanding and unvested as of year-end
(ii)
    $ 13,002,507
Increase for fair value of awards granted during year that remain unvested as of year-end
(ii)
    $ 9,373,873
Increase based on accrued dividends during year prior to vesting dates of awards
(ii)
    $ 191,080
Total adjustments
   
$
23,407,040
 
Compensation Actually Paid (SCT minus deductions plus total adjustments)
   
$
30,099,412
 
 
 
(i)
 
Benefit accruals were discontinued in the defined benefit (DB) pension plans in 2007; therefore, their service cost subsequent to this date is zero. The DB pension plans have not been amended during 2024 to change the value of the benefits provided under the plans; therefore, there is no prior service cost in this period.
 
 
(ii)
 
Fair value is determined in a manner consistent with that disclosed in our consolidated financial statements. Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to:
 
 
¾
 
For RSU awards (excluding performance based RSUs), closing price on applicable
year-end
date(s) or, in the case of vesting dates, the actual vesting price.
 
 
¾
 
For PRSUs awarded from 2019 onwards (which include a relative TSR performance condition in addition to a relative ROE performance condition as outlined on page 51), the fair value was estimated using a Monte Carlo simulation model multiplied by an estimate of the probable payout percentage as of the applicable year-end dates, or, in the case of vesting awards, the actual vesting price and outcome.
 
 
¾
 
For stock options, a Black Scholes value as of the applicable year-end or vesting date, determined based on the same methodology as used to determine grant date fair value but using the closing stock price on the applicable revaluation date as the current market price and with an expected term set using an elapsed term approach. This approach estimates expected term by subtracting the amount of time that has elapsed (between the grant and subsequent valuation dates) from the initial grant-date expected term estimate divided by the percentage change between the option’s strike price and the stock price at the valuation date. Volatility (based on historical and implied volatilities), risk-free rates and dividend yield are determined as of the revaluation date based on the expected term.
 
 
¾
 
For PSO awards (which include a relative Total TSR performance condition as outlined on page 51), the fair value was estimated using a Black Scholes value as described for stock options above as the PSO awards hit the hurdle price on February 12, 2024 and as a result a Monte Carlo simulation was no longer an applicable valuation method.
 
 
(iii)
 
Vested awards have met the requisite service period as well as achieved the performance and market conditions, if applicable.
 
(3)
 
Reflects cumulative Total Shareholder Return (TSR). It shows the growth of a $100 investment on December 31, 2019, including the reinvestment of all dividends.
 
(4)
 
Peer TSR reflects the TSR of the S&P Financials Index, the industry index peer group reported in the Company’s Stock Performance Graph in the 2024 Annual Report on Form
10-K.
 
(5)
 
ROE is calculated for the relevant periods by dividing the (i) net income for the period by (ii) average shareholders’ equity for the period.
       
Company Selected Measure Name Return on Equity        
Named Executive Officers, Footnote
(1)
 
The PEO reflected in columns (b) and (c) represents Mr. Squeri for all five years shown. The non-PEO Named Executive Officers (NEOs) reflected in columns (d) and (e) represent the following individuals for 2024: Messrs. Le Caillec, Buckminster, Williams and Ms. Seeger; for 2023, represent: Messrs. Le Caillec, Buckminster, Campbell, Williams and Ms. Seeger; for 2022, represent: Messrs. Campbell, Williams, Buckminster and Radhakrishnan; and for 2021 and 2020: Messrs Campbell, Buckminster, Williams and Ms. Seeger.
       
Peer Group Issuers, Footnote
(3)
 
Reflects cumulative Total Shareholder Return (TSR). It shows the growth of a $100 investment on December 31, 2019, including the reinvestment of all dividends.
 
(4)
 
Peer TSR reflects the TSR of the S&P Financials Index, the industry index peer group reported in the Company’s Stock Performance Graph in the 2024 Annual Report on Form
10-K.
       
PEO Total Compensation Amount $ 37,164,405 $ 35,676,905 $ 48,029,631 $ 25,513,922 $ 24,221,319
PEO Actually Paid Compensation Amount $ 122,450,046 62,343,130 42,946,184 49,856,563 20,125,419
Adjustment To PEO Compensation, Footnote
(2)
 
Compensation Actually Paid (CAP) has been calculated based on the requirements and methodology set forth in the applicable SEC rules (Item 402(v) of Regulation S-K). The CAP calculation includes the end-of-year value of awards granted within the fiscal year, the change in fair value from prior year-end of vested awards and the change in the fair value of unvested awards granted in prior years, regardless of if, when or at which intrinsic value they will actually vest. To calculate CAP the following amounts were deducted from and added to the total compensation number shown in the Summary Compensation Table (SCT).
PEO SCT Total to CAP Reconciliation:
 
  
 
 
2024
Summary Compensation Table (SCT) Total
   
$
37,164,405
 
Deduction for change in the actuarial present values reported under “Change in Pension Value and Nonqualified Deferred Compensation Earnings” in the SCT
    $ (63,027 )
Deduction for amounts reported under “Stock Awards” in the SCT
    $ (19,762,638 )
Deduction for amounts reported under “Option Awards” in the SCT
    $ (4,449,938 )
Total deductions
   
$
(24,275,603
)
Increase for service cost and prior service cost for pension plans
(i)
      — 
Increase/deduction for change in fair value from prior year-end to vesting date of awards that vested during the year
(ii)(iii)
    $ 2,705,736
Increase/deduction for change in fair value from prior year-end to current year-end of awards granted in any prior year that were outstanding and unvested as of year-end
(ii)
    $ 67,830,925
Increase for fair value of awards granted during year that remain unvested as of year-end
(ii)
    $ 38,269,898
Increase based on accrued dividends during year prior to vesting dates of awards
(ii)
    $ 754,685
Total adjustments
   
$
109,561,244
 
Compensation Actually Paid (SCT minus deductions plus total adjustments)
   
$
122,450,046
 
 
 
(i)
 
Benefit accruals were discontinued in the defined benefit (DB) pension plans in 2007; therefore, their service cost subsequent to this date is zero. The DB pension plans have not been amended during 2024 to change the value of the benefits provided under the plans; therefore, there is no prior service cost in this period.
 
 
(ii)
 
Fair value is determined in a manner consistent with that disclosed in our consolidated financial statements. Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to:
 
 
¾
 
For RSU awards (excluding performance based RSUs), closing price on applicable
year-end
date(s) or, in the case of vesting dates, the actual vesting price.
 
 
¾
 
For PRSUs awarded from 2019 onwards (which include a relative TSR performance condition in addition to a relative ROE performance condition as outlined on page 51), the fair value was estimated using a Monte Carlo simulation model multiplied by an estimate of the probable payout percentage as of the applicable year-end dates, or, in the case of vesting awards, the actual vesting price and outcome.
 
 
¾
 
For stock options, a Black Scholes value as of the applicable year-end or vesting date, determined based on the same methodology as used to determine grant date fair value but using the closing stock price on the applicable revaluation date as the current market price and with an expected term set using an elapsed term approach. This approach estimates expected term by subtracting the amount of time that has elapsed (between the grant and subsequent valuation dates) from the initial grant-date expected term estimate divided by the percentage change between the option’s strike price and the stock price at the valuation date. Volatility (based on historical and implied volatilities), risk-free rates and dividend yield are determined as of the revaluation date based on the expected term.
 
 
¾
 
For PSO awards (which include a relative Total TSR performance condition as outlined on page 51), the fair value was estimated using a Black Scholes value as described for stock options above as the PSO awards hit the hurdle price on February 12, 2024 and as a result a Monte Carlo simulation was no longer an applicable valuation method.
 
 
(iii)
 
Vested awards have met the requisite service period as well as achieved the performance and market conditions, if applicable.
       
Non-PEO NEO Average Total Compensation Amount $ 12,652,839 11,989,458 16,164,592 13,006,174 10,917,918
Non-PEO NEO Average Compensation Actually Paid Amount $ 30,099,412 18,255,375 14,676,078 21,986,724 9,893,026
Adjustment to Non-PEO NEO Compensation Footnote
(2)
 
Compensation Actually Paid (CAP) has been calculated based on the requirements and methodology set forth in the applicable SEC rules (Item 402(v) of Regulation S-K). The CAP calculation includes the end-of-year value of awards granted within the fiscal year, the change in fair value from prior year-end of vested awards and the change in the fair value of unvested awards granted in prior years, regardless of if, when or at which intrinsic value they will actually vest. To calculate CAP the following amounts were deducted from and added to the total compensation number shown in the Summary Compensation Table (SCT).
Average Non-PEO NEO SCT Total to CAP Reconciliation
 
  
 
 
2024
Summary Compensation Table (SCT) Total
   
$
12,652,839
 
Deduction for change in the actuarial present values reported under “Change in Pension Value and Nonqualified Deferred Compensation Earnings” in the SCT
    $ (29,807 )
Deduction for amounts reported under “Stock Awards” in the SCT
    $ (4,840,700 )
Deduction for amounts reported under “Option Awards” in the SCT
    $ (1,089,960 )
Total deductions
   
$
(5,960,467
)
Increase for service cost and prior service cost for pension plans
(i)
      — 
Increase/deduction for change in fair value from prior year-end to vesting date of awards that vested during the year
(ii)
(iii)
    $ 839,580
Increase/deduction for change in fair value from prior year-end to current year-end of awards granted in any prior year that were outstanding and unvested as of year-end
(ii)
    $ 13,002,507
Increase for fair value of awards granted during year that remain unvested as of year-end
(ii)
    $ 9,373,873
Increase based on accrued dividends during year prior to vesting dates of awards
(ii)
    $ 191,080
Total adjustments
   
$
23,407,040
 
Compensation Actually Paid (SCT minus deductions plus total adjustments)
   
$
30,099,412
 
 
 
(i)
 
Benefit accruals were discontinued in the defined benefit (DB) pension plans in 2007; therefore, their service cost subsequent to this date is zero. The DB pension plans have not been amended during 2024 to change the value of the benefits provided under the plans; therefore, there is no prior service cost in this period.
 
 
(ii)
 
Fair value is determined in a manner consistent with that disclosed in our consolidated financial statements. Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to:
 
 
¾
 
For RSU awards (excluding performance based RSUs), closing price on applicable
year-end
date(s) or, in the case of vesting dates, the actual vesting price.
 
 
¾
 
For PRSUs awarded from 2019 onwards (which include a relative TSR performance condition in addition to a relative ROE performance condition as outlined on page 51), the fair value was estimated using a Monte Carlo simulation model multiplied by an estimate of the probable payout percentage as of the applicable year-end dates, or, in the case of vesting awards, the actual vesting price and outcome.
 
 
¾
 
For stock options, a Black Scholes value as of the applicable year-end or vesting date, determined based on the same methodology as used to determine grant date fair value but using the closing stock price on the applicable revaluation date as the current market price and with an expected term set using an elapsed term approach. This approach estimates expected term by subtracting the amount of time that has elapsed (between the grant and subsequent valuation dates) from the initial grant-date expected term estimate divided by the percentage change between the option’s strike price and the stock price at the valuation date. Volatility (based on historical and implied volatilities), risk-free rates and dividend yield are determined as of the revaluation date based on the expected term.
 
 
¾
 
For PSO awards (which include a relative Total TSR performance condition as outlined on page 51), the fair value was estimated using a Black Scholes value as described for stock options above as the PSO awards hit the hurdle price on February 12, 2024 and as a result a Monte Carlo simulation was no longer an applicable valuation method.
 
 
(iii)
 
Vested awards have met the requisite service period as well as achieved the performance and market conditions, if applicable.
       
Compensation Actually Paid vs. Total Shareholder Return
COMPENSATION ACTUALLY PAID VERSUS TSR AND NET INCOME
Approximately 70% of CEO (PEO) total compensation and on average 50% of total compensation for non-PEO NEOs is composed of long-term incentive awards that are tied to the future performance of the Company, including stock price and positive cumulative net income. As a result, the changes in CAP year-over-year are in line with TSR and net income.
 
 
LOGO
       
Compensation Actually Paid vs. Net Income LOGO        
Compensation Actually Paid vs. Company Selected Measure
COMPENSATION ACTUALLY PAID VERSUS ROE
ROE is a key financial metric in both the Company’s AIA and LTIA programs because it aligns the interests of the executives with shareholders. In addition, sustaining a strong ROE is a key driver of long-term value creation.
 
 
LOGO
       
Total Shareholder Return Vs Peer Group
TOTAL SHAREHOLDER RETURN: COMPANY VERSUS S&P FINANCIALS INDEX
The Company’s five-year cumulative TSR is well above the companies included in the S&P Financials Index and the Company’s TSR has been above that of the S&P Financials Index in each year during that four-year period.
 
 
LOGO
       
Tabular List, Table
Tabular List of Performance Metrics
The items listed below represent three financial metrics used to determine executive compensation for 2024. Further detail on all metrics included in our Company Scorecard are described in our Compensation Discussion and Analysis (CD&A) starting on page 49.
 
Performance Metrics
Return on Equity
Earnings Per Share
Revenue Growth
       
Total Shareholder Return Amount $ 255 159 124 135 98
Peer Group Total Shareholder Return Amount 173 133 118 132 97
Net Income (Loss) $ 10,129,000,000 $ 8,374,000,000 $ 7,514,000,000 $ 8,060,000,000 $ 3,135,000,000
Company Selected Measure Amount 0.35 0.32 0.32 0.34 0.14
PEO Name Mr. Squeri        
Measure:: 1          
Pay vs Performance Disclosure          
Name Return on Equity        
Measure:: 2          
Pay vs Performance Disclosure          
Name Earnings Per Share        
Measure:: 3          
Pay vs Performance Disclosure          
Name Revenue Growth        
PEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount $ (63,027)        
PEO | Aggregate Pension Adjustments Service Cost          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 0        
PEO | Equity Awards Adjustments, Excluding Value Reported in Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 109,561,244        
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 38,269,898        
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 67,830,925        
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 2,705,736        
PEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 754,685        
PEO | Total Deductions [Member]          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (24,275,603)        
PEO | Deduction for amounts reported under "Stock Awards" [Member]          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (19,762,638)        
PEO | Deduction for amounts reported under "Option Awards" [Member]          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (4,449,938)        
Non-PEO NEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (29,807)        
Non-PEO NEO | Aggregate Pension Adjustments Service Cost          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 0        
Non-PEO NEO | Equity Awards Adjustments, Excluding Value Reported in Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 23,407,040        
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 9,373,873        
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 13,002,507        
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 839,580        
Non-PEO NEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 191,080        
Non-PEO NEO | Total Deductions [Member]          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (5,960,467)        
Non-PEO NEO | Deduction for amounts reported under "Stock Awards" [Member]          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (4,840,700)        
Non-PEO NEO | Deduction for amounts reported under "Option Awards" [Member]          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount $ (1,089,960)