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Consolidated Statement of Changes in Equity - USD ($)
shares in Thousands, $ in Millions
Total
Common Stock
Treasury Stock, Common
Treasury Stock, Common
Defined Contribution Plan
Treasury Stock, Common
Defined Benefit Plan
Retained Earnings [Member]
Unearned ESOP Shares [Member]
Accumulated Other Comprehensive (Loss) Income [Member]
Noncontrolling Interest
Increase (Decrease) In Equity [Roll Forward]                  
Stockholders' Equity Attributable to Parent   $ 37,483 $ (12,727)     $ 50,265 $ (38) $ (1,915)  
Noncontrolling interest                 $ 1,596
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest $ 74,664                
Common stock plans activity   485         10    
Common stock repurchased   0 (2,803)            
Share-based matching contributions under defined contribution plans   0   $ 0 $ 0        
Purchase of subsidiary shares from noncontrolling interest, net   (29)              
Net income attributable to common shareowners $ 5,197         5,197      
Dividends on common stock           (3,128)      
Dividends on ESOP common stock           (54)      
Other           (11)      
Other comprehensive loss, net of tax               (103)  
Net income                 111
Redeemable Noncontrolling Interest in subsidiaries' earnings                 (8)
Dividends attributable to noncontrolling interest                 (132)
Sale (purchase) of subsidiary shares from noncontrolling interest, net                 (19)
Disposition of noncontrolling interest, net                 (13)
Capital contributions                 11
Shares of common stock issued under employee plans, net 2,894                
Shares of common stock repurchased 29,935                
Treasury shares reissued related to matching contributions under defined contribution plans 0                
Shares of common stock contributed to defined benefit pension plans 0                
Dividends declared per share of common stock $ 2.160                
Stockholders' Equity Attributable to Parent   37,939 (15,530)     52,269 (28) (2,018)  
Noncontrolling interest                 1,546
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest $ 74,178                
Common stock plans activity   610         13    
Common stock repurchased   (1,500) (11,490)            
Share-based matching contributions under defined contribution plans 50 7   0 43        
Purchase of subsidiary shares from noncontrolling interest, net   (1)              
Net income attributable to common shareowners $ 3,195         3,195      
Dividends on common stock           (3,239)      
Dividends on ESOP common stock           (56)      
Other           (15)      
Other comprehensive loss, net of tax               (401)  
Net income                 185
Redeemable Noncontrolling Interest in subsidiaries' earnings                 (8)
Dividends attributable to noncontrolling interest                 (108)
Sale (purchase) of subsidiary shares from noncontrolling interest, net                 0
Disposition of noncontrolling interest, net                 (3)
Capital contributions                 0
Shares of common stock issued under employee plans, net 1,757                
Shares of common stock repurchased 141,712                
Treasury shares reissued related to matching contributions under defined contribution plans 0                
Shares of common stock contributed to defined benefit pension plans 623                
Dividends declared per share of common stock $ 2.320                
Stockholders' Equity Attributable to Parent $ 59,798 37,055 (26,977)     52,154 (15) (2,419)  
Noncontrolling interest 1,612               1,612
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest 61,410                
Common stock plans activity   379         15    
Common stock repurchased   0 (225)            
Share-based matching contributions under defined contribution plans   0   $ 90 $ 0        
Purchase of subsidiary shares from noncontrolling interest, net   0              
Net income attributable to common shareowners $ 4,774         4,774      
Dividends on common stock           (3,217)      
Dividends on ESOP common stock           (81)      
Other           (41)      
Other comprehensive loss, net of tax               (1,336)  
Net income                 239
Redeemable Noncontrolling Interest in subsidiaries' earnings                 (8)
Dividends attributable to noncontrolling interest                 (123)
Sale (purchase) of subsidiary shares from noncontrolling interest, net                 33
Disposition of noncontrolling interest, net                 0
Capital contributions                 14
Shares of common stock issued under employee plans, net 6,039                
Shares of common stock repurchased 2,116                
Treasury shares reissued related to matching contributions under defined contribution plans 1,293                
Shares of common stock contributed to defined benefit pension plans 0                
Dividends declared per share of common stock $ 2.480                
Stockholders' Equity Attributable to Parent $ 60,156 $ 37,434 $ (27,112)     $ 53,589 $ 0 $ (3,755)  
Noncontrolling interest 1,767               $ 1,767
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest $ 61,923