v3.20.2
Information about Geographic Areas and Products - Subscription Revenues (Detail) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Segment Reporting Information [Line Items]        
Subscription revenues $ 1,070,842 $ 833,904 $ 2,117,182 $ 1,622,830
Digital workflow products        
Segment Reporting Information [Line Items]        
Subscription revenues 886,239 675,054 1,753,524 1,313,711
ITOM products        
Segment Reporting Information [Line Items]        
Subscription revenues 129,289 105,935 256,706 207,264
Total subscription revenues        
Segment Reporting Information [Line Items]        
Subscription revenues $ 1,015,528 $ 780,989 $ 2,010,230 $ 1,520,975