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Segment Information and Geographic Information
 9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Segment Information and Geographic Information
Note 12 – Segment Information and Geographic Information
We determine our operating segments based on how the chief operating decision maker (“CODM”) manages the business, allocates resources, makes operating decisions and evaluates operating performance.
As of the first quarter of 2021, our three operating and reportable segments are as follows:
Segment
Description
MobilityMobility products connect consumers with Drivers who provide rides in a variety of vehicles, such as cars, auto rickshaws, motorbikes, minibuses, or taxis. Mobility also includes activity related to our U4B, Financial Partnerships, Transit and Vehicle Solutions offerings.
Delivery
Delivery offerings allow consumers to search for and discover local restaurants, order a meal, and either pick-up at the restaurant or have the meal delivered. In certain markets, Delivery also includes offerings for grocery and convenience store delivery as well as select other goods.
Freight
Freight connects carriers with shippers on our platform, and gives carriers upfront, transparent pricing and the ability to book a shipment.
In January 2021, we sold our ATG Business to Aurora. Our ATG Business was included in the ATG and Other Technology Programs segment prior to this transaction. As a result of the sale, ATG and Other Technology Programs segment was no longer a reportable segment. Beginning in the first quarter of 2021, results of ATG and Other Technology Programs are included within All Other. Refer to Note 17 – Divestiture for further information regarding the sale of our ATG Business.
For information about how our reportable segments derive revenue, refer to Note 2 – Revenue. Our segment operating performance measure is segment adjusted EBITDA. The CODM does not evaluate operating segments using asset information and, accordingly, we do not report asset information by segment. Segment adjusted EBITDA is defined as revenue less the following expenses: cost of revenue, operations and support, sales and marketing, and general and administrative and research and development expenses associated with our segments. Segment adjusted EBITDA also excludes non-cash items or items that management does not believe are reflective of our ongoing core operations (as shown in the table below). The following table provides information about our segments and a reconciliation of the total segment adjusted EBITDA to loss from operations (in millions):
Three Months Ended September 30,Nine Months Ended September 30,
2020202120202021
Segment adjusted EBITDA:
Mobility$245 $544 $876 $1,021 
Delivery(183)(12)(728)(373)
Freight(73)(35)(186)(105)
All Other (1)
(104)— (389)(11)
Total segment adjusted EBITDA(115)497 (427)532 
Reconciling items:
Corporate G&A and Platform R&D (2), (3)
(510)(489)(1,647)(1,392)
Depreciation and amortization(138)(218)(395)(656)
Stock-based compensation expense(183)(281)(591)(834)
Legal, tax, and regulatory reserve changes and settlements— 98 (57)(593)
Goodwill and asset impairments/loss on sale of assets (4)
(76)— (285)(57)
Acquisition, financing and divestitures related expenses(14)(23)(43)(85)
Accelerated lease costs related to cease-use of ROU assets (4)
(80)— (80)(2)
COVID-19 response initiatives(18)(10)(90)(51)
Gain on lease arrangement, net12 — 5 — 
Restructuring and related charges, net6 — (376)— 
Legacy auto insurance transfer (5)
— (103)— (103)
Mass arbitration fees for supporting Black-owned restaurants— (43)— (43)
Loss from operations$(1,116)$(572)$(3,986)$(3,284)
(1) Includes historical results of ATG and Other Technology Programs and New Mobility.
(2) Excluding stock-based compensation expense.
(3) Includes costs that are not directly attributable to our reportable segments. Corporate G&A also includes certain shared costs such as finance, accounting, tax, human resources, information technology and legal costs. Platform R&D also includes mapping and payment technologies and support and development of the internal technology infrastructure. Our allocation methodology is periodically evaluated and may change.
(4) During the three months ended September 30, 2020, we exited, and made available for sublease, certain leased offices, primarily due to the City of San Francisco's extended shelter-in-place orders. This decision resulted in the recognition of accelerated lease expense and other asset impairments.
(5) Refer to Note 1 – Description of Business and Summary of Significant Accounting Policies for further information.
Geographic Information
Revenue by geography is based on where the trip or shipment was completed or meal or grocery order delivered. The following table sets forth revenue by geographic area for the three and nine months ended September 30, 2020 and 2021 (in millions):
Three Months Ended September 30,Nine Months Ended September 30,
2020202120202021
United States$1,455 $2,343 $4,442 $5,839 
France202 355 492 1,155 
Australia191 417 473 1,096 
All other countries965 1,730 2,567 3,587 
Total revenue$2,813 $4,845 $7,974 $11,677 
Revenue grouped by offerings and geographical region is included in Note 2 – Revenue.