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Segment Information and Geographic Information
 12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Segment Information and Geographic Information
Note 13 – Segment Information and Geographic Information
We determine our operating segments based on how the CODM, our Chief Executive Officer, manages the business, allocates resources, makes operating decisions and evaluates operating performance.
As of December 31, 2024, our three operating and reportable segments are as follows:
Segment
Description
Mobility

Mobility products connect consumers with Drivers who provide rides in a variety of vehicles, such as cars, auto rickshaws, motorbikes, minibuses, or taxis. Mobility also includes activity related to our financial partnerships products and advertising.
DeliveryDelivery offerings allow consumers to search for and discover local restaurants, order a meal, and either pick-up at the restaurant or have the meal delivered. In certain markets, Delivery provides offerings for grocery, alcohol, and convenience store delivery as well as select other goods. We refer to the grocery, alcohol, convenience and retail categories collectively as Grocery & Retail. Delivery also includes advertising.
Freight

Freight connects Carriers with Shippers on our platform, and gives Carriers upfront, transparent pricing and the ability to book a shipment. Freight also includes transportation management and other logistics services offerings.
For information about how our reportable segments derive revenue, as well as revenue grouped by offerings and geographical region, refer to Note 2 – Revenue.
Our segment operating performance measure is segment Adjusted EBITDA. The CODM uses segment Adjusted EBITDA to evaluate segment operating performance, generate future operating plans, and make strategic decisions. The CODM does not evaluate operating segments using asset information and, accordingly, we do not report asset information by segment. Segment Adjusted EBITDA excludes non-cash items or items that management does not believe are reflective of our ongoing core operations (as shown in the table below).
The following table provides information about our segments and a reconciliation to income (loss) before income taxes and income (loss) from equity method investments (in millions):
Year Ended December 31, 2022
MobilityDeliveryFreightTotal
Revenue$14,029 $10,901 $6,947 $31,877 
Platform Participant direct transaction costs (1)
(3,090)(4,788)(6,300)(14,178)
Other (2)
(7,640)(5,562)(647)(13,849)
Segment Adjusted EBITDA$3,299 $551 $— 3,850 
Reconciling items:
Corporate G&A and Platform R&D (3)
(2,137)
Depreciation and amortization(947)
Stock-based compensation expense(1,793)
Legal, tax, and regulatory reserve changes and settlements (4)
(732)
Goodwill and asset impairments/loss on sale of assets(25)
Acquisition, financing and divestitures related expenses(46)
Accelerated lease costs related to cease-use of ROU assets(6)
COVID-19 response initiatives(1)
Loss on lease arrangement, net(7)
Restructuring and related charges(2)
Mass arbitration fees, net14 
Income from operations(1,832)
Interest expense(565)
Other income (expense), net(7,029)
Income (loss) before income taxes and income (loss) from equity method investments$(9,426)
Year Ended December 31, 2023
MobilityDeliveryFreightTotal
Revenue$19,832 $12,204 $5,245 $37,281 
Platform Participant direct transaction costs (1)
(5,130)(5,329)(4,714)(15,173)
Other (2)
(9,739)(5,369)(595)(15,703)
Segment Adjusted EBITDA$4,963 $1,506 $(64)6,405 
Reconciling items:
Corporate G&A and Platform R&D (3)
(2,353)
Depreciation and amortization(823)
Stock-based compensation expense(1,935)
Legal, tax, and regulatory reserve changes and settlements (4)
(9)
Goodwill and asset impairments/loss on sale of assets(84)
Acquisition, financing and divestitures related expenses(36)
Loss on lease arrangement, net(4)
Restructuring and related charges(51)
Income from operations1,110 
Interest expense(633)
Other income (expense), net1,844 
Income (loss) before income taxes and income (loss) from equity method investments$2,321 
Year Ended December 31, 2024
MobilityDeliveryFreightTotal
Revenue$25,087 $13,750 $5,141 $43,978 
Platform Participant direct transaction costs (1)
(6,884)(5,591)(4,652)(17,127)
Other (2)
(11,706)(5,688)(563)(17,957)
Segment Adjusted EBITDA$6,497 $2,471 $(74)8,894 
Reconciling items:
Corporate G&A and Platform R&D (3)
(2,410)
Depreciation and amortization(711)
Stock-based compensation expense(1,796)
Legal, tax, and regulatory reserve changes and settlements (4)
(1,123)
Goodwill and asset impairments/loss on sale of assets(3)
Acquisition, financing and divestitures related expenses(25)
Loss on lease arrangement, net(2)
Restructuring and related charges(25)
Income from operations2,799 
Interest expense(523)
Other income (expense), net1,849 
Income (loss) before income taxes and income (loss) from equity method investments$4,125 
(1) Platform Participant direct transaction costs primarily consist of (i) costs paid directly to Platform Earners on our platform recorded in cost of revenue, excluding depreciation and amortization; and (ii) incentives to end-users recorded in sales and marketing.
(2) Other primarily consists of non-Platform Participant costs, including: (i) trip insurance, payment card fees and bank fees, customer support and technology costs; and (ii) other operating costs, primarily related to employee headcount costs (excluding stock-based compensation), external contractor expenses and brand marketing as well as (iii) costs related to bringing new Platform Earners and new Platform end-users to the Platform recorded in costs and expenses.
(3) Includes costs that are not directly attributable to our reportable segments. Corporate G&A also includes certain shared costs such as finance, accounting, tax, human resources, information technology and legal costs. Platform R&D also includes mapping and
payment technologies and support and development of the internal technology infrastructure. Our allocation methodology is periodically evaluated and may change.
(4) Legal, tax, and regulatory reserve changes and settlements are primarily related to certain significant legal proceedings or governmental investigations related to worker classification definitions, or tax agencies challenging our non-income tax positions. These matters have limited precedent, cover extended historical periods and are unpredictable in both magnitude and timing, therefore are distinct from normal, recurring legal, tax and regulatory matters and related expenses incurred in our ongoing operating performance.
Geographic Information
Revenue by geography is based on where the trip or shipment was completed or meal delivered. Long-lived assets, net includes property and equipment, net and operating lease right-of-use assets as well as the same asset class included within assets held for sale on the consolidated balance sheets. The following tables set forth revenue and long-lived assets, net by geographic area as of and for the years ended December 31, 2022, 2023 and 2024 (in millions):
Year Ended December 31,
202220232024
United States$17,953 $18,620 $21,429 
United Kingdom (1)
4,215 6,522 8,373 
All other countries9,709 12,139 14,176 
Total Revenue$31,877 $37,281 $43,978 
(1) In 2022, we modified our arrangements in certain markets and, as a result, present the respective Mobility and Delivery revenue on a gross basis. Payments to Drivers and Couriers are recognized in cost of revenue, exclusive of depreciation and amortization.
As of December 31,
20232024
United States$2,980 $2,757 
All other countries334 353 
Total long-lived assets, net$3,314 $3,110 
Revenue grouped by offerings and geographical region is included in Note 2 – Revenue.