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Stockholders' Equity - Share-Based Compensation Expense (Details) - USD ($) $ / shares in Units, $ in Millions | 12 Months Ended
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Jul. 31, 2020 | Jul. 31, 2019 | Jul. 31, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | $ 435 | $ 401 | $ 382
Income tax benefit | (173) | (200) | (199)
Decrease in net income | 262 | 201 | 183
Software and Software Development Costs |  |  |
Decrease in net income per share: |  |  |
Share-based compensation expense | $ 3 | $ 4 | $ 3
Share Based Compensation Expense |  |  |
Decrease in net income per share: |  |  |
Basic (in dollars per share) | $ 1.00 | $ 0.77 | $ 0.71
Diluted (in dollars per share) | $ 0.99 | $ 0.76 | $ 0.70
Cost of product revenue |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | $ 1 | $ 1 | $ 3
Cost of service and other revenue |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | 59 | 57 | 40
Selling and marketing |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | 116 | 103 | 101
Research and development |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | 151 | 136 | 133
General and administrative |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | 108 | 104 | 105
Total share-based compensation expense |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |
Share-based compensation expense | $ 435 | $ 401 | $ 382

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