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Description of Business and Summary of Significant Accounting Policies - Additional Information (Details) - USD ($) | 12 Months Ended |
--- | --- | ---
Jul. 31, 2020 | Jul. 31, 2019 | Jul. 31, 2018 | Aug. 01, 2019
Property, Plant and Equipment [Line Items] |  |  |  |
Net change in customer fund deposits | $ (19,000,000) | $ (69,000,000) | $ 5,000,000 |
Deferred revenue, revenue recognized | $ 619,000,000 | 581,000,000 |  |
Revenue, performance obligation, description of timing | P12M |  |  |
Long-term deferred revenue | $ 13,000,000 | 4,000,000 |  |
Advertising expense | 778,000,000 | 800,000,000 | 615,000,000 |
Notes receivable | $ 40,000,000 | 95,000,000 |  |
Business combination measurement period | 1 year |  |  |
Goodwill impairment charges | $ 0 | $ 0 | 0 |
Acquired intangible assets, useful life | 4 years | 4 years |  |
Acquired intangible asset impairment | $ 0 | $ 0 | 0 |
Operating lease right-of-use assets | 226,000,000 |  |  |
Lease liabilities | 267,000,000 |  |  |
Elimination of deferred rent liabilities | $ 0 | (47,000,000) |  |
Accounting Standards Update 2016-02 |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Operating lease right-of-use assets |  |  |  | $ 319,000,000
Lease liabilities |  |  |  | 361,000,000
Elimination of deferred rent liabilities |  |  |  | 47,000,000
Elimination of prepaid rent |  |  |  | $ 5,000,000
Minimum |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Capitalized contract cost, amortization period | 3 years |  |  |
Property and equipment, useful life | 2 years |  |  |
Acquired intangible assets, useful life | 3 years |  |  |
Maximum |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Capitalized contract cost, amortization period | 4 years |  |  |
Property and equipment, useful life | 30 years |  |  |
Acquired intangible assets, useful life | 7 years |  |  |
Software Development | Minimum |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Property and equipment, useful life | 3 years |  |  |
Software Development | Maximum |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Property and equipment, useful life | 6 years |  |  |
Restatement Adjustment |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Net change in customer fund deposits |  | $ 69,000,000 | $ (5,000,000) |
Small Business Administration (SBA), CARES Act, Paycheck Protection Program |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |
Loans held for sale | $ 98,000,000 |  |  |

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