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v3.25.3

Description of Business and Summary of Significant Accounting Policies - Additional information (Details) | 12 Months Ended
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Jul. 31, 2025 USD ($) | Jul. 31, 2025 USD ($) | Jul. 31, 2025 USD ($) hosting | Jul. 31, 2025 USD ($) vendor | Jul. 31, 2024 USD ($) | Jul. 31, 2023 USD ($)
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Deferred revenue, revenue recognized |  | $ 871,000,000 |  |  | $ 920,000,000 |
Revenue, performance obligation, description of timing | 12 months |  |  |  |  |
Deferred revenue | $ 4,000,000 | 4,000,000 | $ 4,000,000 | $ 4,000,000 | 4,000,000 |
Capitalized contract cost | $ 122,000,000 | 122,000,000 | $ 122,000,000 | $ 122,000,000 | 94,000,000 |
Advertising expense |  | 2,100,000,000 |  |  | 1,700,000,000 | $ 1,500,000,000
Business combination measurement period | 1 year |  |  |  |  |
Goodwill, impairment loss |  | $ 0 |  |  | $ 0 | 0
Acquired intangible assets, useful life | 13 years | 13 years | 13 years | 13 years | 13 years |
Operating Segments | Reorganization of Certain Workplace and Real Estate Functions | Global Business Solutions |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Other expenses |  |  |  |  | $ 1,400,000,000 | 1,300,000,000
Operating Segments | Reorganization One of Certain Technology Functions | Consumer |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Other expenses |  |  |  |  | 606,000,000 | 509,000,000
Operating Segments | Reclassification, Segmentation Basis Change | Global Business Solutions |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Other expenses |  | $ 9,000,000 |  |  | 16,000,000 | 4,000,000
Operating Segments | Reclassification, Segmentation Basis Change | Consumer |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Other expenses |  | 606,000,000 |  |  | 585,000,000 | 581,000,000
Segment Reconciling Items |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Other expenses |  | $ 6,693,000,000 |  |  | 5,788,000,000 | 5,253,000,000
Segment Reconciling Items | Reorganization One of Certain Technology Functions |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Other expenses |  |  |  |  | $ 606,000,000 | $ 509,000,000
Cost of Goods and Service Benchmark | Supplier Concentration Risk |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Number of vendors |  |  | 2 | 1 |  |
Minimum |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Capitalized contract cost, amortization period | 3 years | 3 years | 3 years | 3 years |  |
Property and equipment, useful life | 2 years | 2 years | 2 years | 2 years |  |
Acquired intangible assets, useful life | 3 years | 3 years | 3 years | 3 years |  |
Maximum |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Capitalized contract cost, amortization period | 4 years | 4 years | 4 years | 4 years |  |
Property and equipment, useful life | 30 years | 30 years | 30 years | 30 years |  |
Acquired intangible assets, useful life | 15 years | 15 years | 15 years | 15 years |  |
Software Development | Minimum |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Property and equipment, useful life | 3 years | 3 years | 3 years | 3 years |  |
Software Development | Maximum |  |  |  |  |  |
Property, Plant and Equipment [Line Items] |  |  |  |  |  |
Property and equipment, useful life | 6 years | 6 years | 6 years | 6 years |  |

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