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Restructuring | 12 Months Ended
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Jul. 31, 2025
Restructuring and Related Activities [Abstract] |
Restructuring |
15. Restructuring
In July 2024, our management approved, committed to, and initiated a plan of reorganization (the Plan) focused on reallocating resources to our key growth areas. The Plan included the exit of employees and the closing of real estate sites in certain markets to support growing technology teams and capabilities in strategic locations. The actions associated with the Plan were substantially complete in the first quarter of fiscal 2025. Total restructuring costs associated with the Plan were $238 million. During the twelve months ended July 31, 2025 and 2024, we recorded charges in connection with the Plan of $15 million and $223 million, respectively. These charges are primarily related to severance and employee benefits and are recorded to restructuring in our consolidated statements of operations. We have recast certain prior period amounts to conform to the way we internally manage and monitor our business. See Note 1, “Description of Business and Summary of Significant Accounting Policies — Basis of Presentation,” for more information. The following table summarizes the activity for the Plan by segment.
(In millions) | Accrued July 31, 2024 |  | Additional Costs/Adjustments |  | Cash Payments |  | Non-Cash Items |  | Accrued July 31, 2025 |  | Total Costs Incurred to Date |  | Total Expected Plan Cost |  |
Global Business Solutions | $ | 84 |  |  | $ | 5 |  |  | $ | (86) |  |  | $ | — |  |  | $ | 3 |  |  | $ | 101 |  |  | $ | 101 |  |  |
Consumer | 11 |  |  | — |  |  | (11) |  |  | — |  |  | — |  |  | 11 |  |  | 11 |  |  |
Corporate | 92 |  |  | 10 |  |  | (97) |  |  | (5) |  |  | — |  |  | 126 |  |  | 126 |  |  |
Totals | $ | 187 |  |  | $ | 15 |  |  | $ | (194) |  |  | $ | (5) |  |  | $ | 3 |  |  | $ | 238 |  |  | $ | 238 |  |  |
| Accrued July 31, 2023 |  | Initial Costs |  | Cash Payments |  | Non-Cash Items |  | Accrued July 31, 2024 |  |  |  |  |  |
Global Business Solutions | $ | — |  |  | $ | 96 |  |  | $ | — |  |  | $ | (12) |  |  | $ | 84 |  |  |  |  |  |  |
Consumer | — |  |  | 11 |  |  | — |  |  | — |  |  | 11 |  |  |  |  |  |  |
Corporate | — |  |  | 116 |  |  | — |  |  | (24) |  |  | 92 |  |  |  |  |  |  |
Totals | $ | — |  |  | $ | 223 |  |  | $ | — |  |  | $ | (36) |  |  | $ | 187 |  |  |  |  |  |  |
The liability for restructuring charges is included in accrued compensation and related liabilities in the accompanying consolidated balance sheets.

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4.e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479823/420-10-S99-2 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org/420/tableOfContent Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 + Details
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