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Segment Information (Tables)
9 Months Ended
Sep. 30, 2023
Segment Reporting [Abstract]  
Schedule of Segment Operating Information
Our segments and their principal activities consist of the following:
SegmentDescription
Verizon
Consumer Group
Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the U.S. under the Verizon family of brands and through wholesale and other arrangements. We also provide fixed wireless access (FWA) broadband through our wireless networks. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network through our Verizon Fios product portfolio and over a traditional copper-based network to customers who are not served by Fios.
Verizon
Business Group
Our Business segment provides wireless and wireline communications services and products, including data, video and conferencing services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various IoT services and products. We also provide FWA broadband through our wireless networks. We provide these products and services to businesses, government customers and wireless and wireline carriers across the U.S. and select products and services to customers around the world.
The following table provides operating financial information for our two reportable segments:
 Three Months EndedNine Months Ended
September 30,September 30,
(dollars in millions)2023202220232022
External Operating Revenues
Consumer
Service
$18,850 $18,421 $55,947 $54,696 
Wireless equipment
4,902 5,558 14,210 16,640 
Other(1)
1,450 1,809 4,359 5,247 
Total Consumer
25,202 25,788 74,516 76,583 
Business
Enterprise and Public Sector3,786 3,940 11,357 11,784 
Business Markets and Other
3,180 3,231 9,383 9,428 
Wholesale552 656 1,738 1,926 
Total Business7,518 7,827 22,478 23,138 
Total reportable segments$32,720 $33,615 $96,994 $99,721 
Intersegment Revenues
Consumer$55 $52 $156 $153 
Business9 10 26 34 
Total reportable segments$64 $62 $182 $187 
Total Operating Revenues
Consumer$25,257 $25,840 $74,672 $76,736 
Business(2)
7,527 7,837 22,504 23,172 
Total reportable segments$32,784 $33,677 $97,176 $99,908 
Operating Income
Consumer$7,547 $7,349 $21,976 $21,818 
Business539 698 1,623 2,046 
Total reportable segments$8,086 $8,047 $23,599 $23,864 
(1) Other revenue includes fees that partially recover the direct and indirect costs of complying with regulatory and industry obligations and programs, revenues associated with certain products included in our device protection offerings, leasing and interest recognized when equipment is sold to the customer by an authorized agent under a device payment plan agreement.
(2) Service and other revenues included in our Business segment were approximately $6.6 billion and $6.8 billion for the three months ended September 30, 2023 and 2022, respectively, and $19.9 billion and $20.2 billion for the nine months ended September 30, 2023 and 2022, respectively. Wireless equipment revenues included in our Business segment were $911 million and $1.0 billion for the three months ended September 30, 2023 and 2022, respectively, and $2.6 billion and $2.9 billion for the nine months ended September 30, 2023 and 2022, respectively.

The following table provides Fios revenue for our two reportable segments:
Three Months EndedNine Months Ended
September 30,September 30,
(dollars in millions)2023202220232022
Consumer$2,897 $2,902 $8,672 $8,708 
Business308 304 923 897 
Total Fios revenue$3,205 $3,206 $9,595 $9,605 
The following table provides Wireless service revenue for our reportable segments and includes intersegment activity:

Three Months EndedNine Months Ended
September 30,September 30,
(dollars in millions)2023202220232022
Consumer$15,963 $15,517 $47,324 $45,970 
Business3,367 3,273 10,008 9,580 
Total Wireless service revenue$19,330 $18,790 $57,332 $55,550 
Summary of Reconciliation of Segment Operating Revenues
A reconciliation of the reportable segment operating revenues to consolidated operating revenues is as follows:
Three Months EndedNine Months Ended
 September 30,September 30,
(dollars in millions)2023202220232022
Total reportable segment operating revenues$32,784 $33,677 $97,176 $99,908 
Corporate and other
618 627 1,856 1,868 
Eliminations
(66)(63)(188)(192)
Total consolidated operating revenues$33,336 $34,241 $98,844 $101,584 
Summary of Reconciliation of Segment Operating Income
A reconciliation of the total reportable segment's operating income to consolidated income before provision for income taxes is as follows:
 Three Months EndedNine Months Ended
September 30,September 30,
(dollars in millions)2023202220232022
Total reportable segment operating income$8,086 $8,047 $23,599 $23,864 
Corporate and other(551)(85)(899)(299)
Severance charges — (237)— 
Other components of net periodic benefit charges (Note 8)(62)(68)(186)(323)
Total consolidated operating income7,473 7,894 22,277 23,242 
Equity in earnings (losses) of unconsolidated businesses(18)(42)40 
Other income (expense), net170 (439)494 (1,314)
Interest expense(1,433)(937)(3,925)(2,508)
Income Before Provision For Income Taxes$6,192 $6,520 $18,804 $19,460