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Device Payment Plan Agreement and Wireless Service Receivables - Schedule of Credit Quality Indicators (Details) - USD ($) $ in Millions | 3 Months Ended |
--- | --- | ---
Mar. 31, 2024 | Dec. 31, 2023
Device payment plan agreement receivables, at amortized cost |  |
Device payment plan agreement receivables, at amortized cost | $ 29,296 | $ 29,206
Device payment plan agreement |  |
Device payment plan agreement receivables, at amortized cost |  |
2024 | 4,430 |
2023 | 15,365 |
2022 and prior | 8,702 |
Device payment plan agreement receivables, at amortized cost | 28,497 |
Gross write-offs |  |
2024 | 10 |
2023 | 234 |
2022 and prior | 98 |
Gross write-offs | 342 |
Wireless Service Plan Receivables |  |
Device payment plan agreement receivables, at amortized cost |  |
2024 | 5,434 |
2023 | 244 |
Device payment plan agreement receivables, at amortized cost | 5,678 |
Gross write-offs |  |
2024 | 13 |
2023 and prior | 124 |
Gross write-offs | 137 |
New customers | Device payment plan agreement |  |
Device payment plan agreement receivables, at amortized cost |  |
2024 | 934 |
2023 | 2,745 |
2022 and prior | 1,095 |
Device payment plan agreement receivables, at amortized cost | 4,774 |
Gross write-offs |  |
2024 | 10 |
2023 | 190 |
2022 and prior | 43 |
Gross write-offs | 243 |
Existing customers | Device payment plan agreement |  |
Device payment plan agreement receivables, at amortized cost |  |
2024 | 3,496 |
2023 | 12,620 |
2022 and prior | 7,607 |
Device payment plan agreement receivables, at amortized cost | 23,723 |
Gross write-offs |  |
2024 | 0 |
2023 | 44 |
2022 and prior | 55 |
Gross write-offs | $ 99 |

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