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Stock-Based Compensation (Tables) | 12 Months Ended
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Nov. 30, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |
Assumptions Used to Value Employee Stock Purchase Rights | The expected term of ESPP shares is the average of the remaining purchase periods under each offering period. The assumptions used to value employee stock purchase rights were as follows:
| 2018 |  | 2017 |  | 2016
Expected life (in years) | 0.5 - 2.0 |  | 0.5 - 2.0 |  | 0.5 - 2.0
Volatility | 26% - 29% |  | 22% - 27% |  | 26 - 29%
Risk free interest rate | 1.54% - 2.52% |  | 0.62% - 1.41% |  | 0.37 - 1.06%
Restricted Stock Unit Activity | Restricted stock unit activity for fiscal 2018, 2017 and 2016 was as follows (in thousands):
| 2018 |  | 2017 |  | 2016
Beginning outstanding balance | 9,304 |  |  | 8,316 |  |  | 10,069 |
Awarded | 4,012 |  |  | 5,018 |  |  | 4,440 |
Released | (3,988 | ) |  | (3,859 | ) |  | (5,471 | )
Forfeited | (660 | ) |  | (766 | ) |  | (722 | )
Increase due to acquisition | — |  |  | 595 |  |  | — |
Ending outstanding balance | 8,668 |  |  | 9,304 |  |  | 8,316 |
Restricted Stock Units Outstanding | Information regarding restricted stock units outstanding at November 30, 2018, December 1, 2017 and December 2, 2016 is summarized below:
| Number of Shares (thousands) |  | Weighted Average Remaining Contractual Life (years) |  | Aggregate Intrinsic Value(*) (millions)
2018 |  |  |  |  |
Restricted stock units outstanding | 8,668 |  |  | 1.06 |  | $ | 2,174.7 |
Restricted stock units vested and expected to vest | 8,049 |  |  | 1.01 |  | $ | 2,019.5 |
2017 |  |  |  |  |  |  |
Restricted stock units outstanding | 9,304 |  |  | 1.11 |  | $ | 1,670.2 |
Restricted stock units vested and expected to vest | 8,608 |  |  | 1.05 |  | $ | 1,545.3 |
2016 |  |  |  |  |
Restricted stock units outstanding | 8,316 |  |  | 1.11 |  | $ | 829.4 |
Restricted stock units vested and expected to vest | 7,613 |  |  | 1.04 |  | $ | 759.3 |
_________________________________________
(*) | The intrinsic value is calculated as the market value as of the end of the fiscal period. As reported by the NASDAQ Global Select Market, the market values as of November 30, 2018, December 1, 2017 and December 2, 2016 were $250.89, $179.52 and $99.73, respectively.
Performance Share Activity | Performance share activity for fiscal 2018, 2017 and 2016 was as follows (in thousands):
| 2018 |  | 2017 |  | 2016
| Shares Granted |  | Maximum Shares Eligible to Receive |  | Shares Granted |  | Maximum Shares Eligible to Receive |  | Shares Granted |  | Maximum Shares Eligible to Receive
Beginning outstanding balance | 1,534 |  |  | 3,068 |  |  | 1,630 |  |  | 3,261 |  |  | 1,940 |  |  | 3,881 |
Awarded | 837 |  | (1) | 628 |  |  | 1,082 |  | (2) | 1,040 |  |  | 1,206 |  | (3) | 1,053 |
Achieved | (1,050 | ) | (4) | (1,053 | ) |  | (1,135 | ) | (5) | (1,147 | ) |  | (1,373 | ) | (5) | (1,387 | )
Forfeited | (173 | ) |  | (347 | ) |  | (43 | ) |  | (86 | ) |  | (143 | ) |  | (286 | )
Ending outstanding balance | 1,148 |  |  | 2,296 |  |  | 1,534 |  |  | 3,068 |  |  | 1,630 |  |  | 3,261 |
_________________________________________
(1) | Included in the 0.8 million shares awarded during fiscal 2018 were 0.5 million additional shares awarded for the final achievement of the 2015 Performance Share program. The remaining awarded shares were for the 2018 Performance Share Program.
(2) | Included in the 1.1 million shares awarded during fiscal 2017 were 0.6 million additional shares awarded for the final achievement of the 2014 Performance Share program. The remaining awarded shares were for the 2017 Performance Share Program.
(3) | Included in the 1.2 million shares awarded during fiscal 2016 were 0.7 million additional shares awarded for the final achievement of the 2013 Performance Share program. The remaining awarded shares were for the 2016 Performance Share Program.
(4) | Shares achieved under our 2015, Performance Share program which resulted from 200% achievement of target.
(5) | Shares achieved under our 2014 and 2013 Performance Share programs which resulted from 198% achievement of target for both programs.
Restricted Stock Units Granted to Directors | Restricted stock units granted to directors for fiscal 2018, 2017 and 2016 were as follows (in thousands):
| 2018 |  | 2017 |  | 2016
Restricted stock units granted to existing directors | 11 |  |  | 18 |  |  | 25 |
Restricted stock units granted to new directors | 1 |  |  | — |  |  | — |
Total Stock-Based Compensation Costs | Total stock-based compensation costs that have been included in our Consolidated Statements of Income for fiscal 2018, 2017 and 2016 were as follows (in thousands):
| Income Statement Classifications
| Cost of Revenue– Subscription |  | Cost of Revenue– Services and Support |  | Research and Development |  | Sales and Marketing |  | General and Administrative |  | Total(1)
Stock Purchase Rights and Option Grants |  |  |  |  |  |  |  |  |  |  |
2018 | $ | 4,102 |  |  | $ | 8,286 |  |  | $ | 23,918 |  |  | $ | 27,252 |  |  | $ | 7,290 |  |  | $ | 70,848 |
2017 | $ | 180 |  |  | $ | 6,661 |  |  | $ | 20,126 |  |  | $ | 18,592 |  |  | $ | 4,973 |  |  | $ | 50,532 |
2016 | $ | 1,474 |  |  | $ | 5,514 |  |  | $ | 13,932 |  |  | $ | 16,534 |  |  | $ | 4,371 |  |  | $ | 41,825 |
Restricted Stock Units and Performance Share Awards |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
2018 | $ | 17,515 |  |  | $ | 12,111 |  |  | $ | 253,078 |  |  | $ | 178,548 |  |  | $ | 77,462 |  |  | $ | 538,714 |
2017 | $ | 16,792 |  |  | $ | 9,602 |  |  | $ | 161,366 |  |  | $ | 139,047 |  |  | $ | 77,133 |  |  | $ | 403,940 |
2016 | $ | 6,632 |  |  | $ | 7,522 |  |  | $ | 109,249 |  |  | $ | 113,757 |  |  | $ | 70,312 |  |  | $ | 307,472 |
_________________________________________
(1) | During fiscal 2018, 2017 and 2016, we recorded tax benefits of $222.4 million, $153.2 million and $71.7 million, respectively.

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