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Condensed Consolidated Statements of Income (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended 6 Months Ended
May 29, 2020
May 31, 2019
May 29, 2020
May 31, 2019
Revenue:        
Subscription $ 2,874 $ 2,456 $ 5,699 $ 4,761
Product 128 153 271 323
Services and support 126 135 249 261
Total revenue 3,128 2,744 6,219 5,345
Cost of revenue:        
Subscription 317 296 672 585
Product 9 9 16 21
Services and support 89 102 179 199
Total cost of revenue 415 407 867 805
Gross profit 2,713 2,337 5,352 4,540
Operating expenses:        
Research and development 532 476 1,064 941
Sales and marketing 901 849 1,758 1,630
General and administrative 224 219 495 435
Amortization of intangibles 40 43 82 90
Total operating expenses 1,697 1,587 3,399 3,096
Operating income 1,016 750 1,953 1,444
Non-operating income (expense):        
Interest expense (28) (40) (61) (81)
Investment gains (losses), net 0 (1) (3) 43
Other income (expense), net 12 2 30 7
Total non-operating income (expense), net (16) (39) (34) (31)
Income before income taxes 1,000 711 1,919 1,413
Provision for (benefit from) income taxes (100) 78 (136) 106
Net income $ 1,100 $ 633 $ 2,055 $ 1,307
Basic net income per share $ 2.28 $ 1.30 $ 4.26 $ 2.68
Shares used to compute basic net income per share 481.5 487.5 481.9 487.8
Diluted net income per share $ 2.27 $ 1.29 $ 4.23 $ 2.65
Shares used to compute diluted net income per share 484.8 492.2 486.3 493.2