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Income taxes (Income Before Income Taxes) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Income Tax Examination [Line Items]      
Income before income taxes $ 9,545 $ 9,597 $ 9,163
Domestic [Member]      
Income Tax Examination [Line Items]      
Income before income taxes 4,856 4,436 4,478
Foreign [Member]      
Income Tax Examination [Line Items]      
Income before income taxes $ 4,689 $ 5,161 $ 4,685