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CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Interest income: |  |  |
Loans, including loans held for sale | $ 25,862 | $ 24,728 | $ 23,388
Investment securities | 2,411 | 2,211 | 1,711
Other | 240 | 237 | 123
Total interest income | 28,513 | 27,176 | 25,222
Interest expense: |  |  |
Deposits | 3,420 | 2,598 | 1,602
Securitized debt obligations | 523 | 496 | 327
Senior and subordinated notes | 1,159 | 1,125 | 731
Other borrowings | 71 | 82 | 102
Total interest expense | 5,173 | 4,301 | 2,762
Net interest income | 23,340 | 22,875 | 22,460
Provision for credit losses | 6,236 | 5,856 | 7,551
Net interest income after provision for credit losses | 17,104 | 17,019 | 14,909
Non-interest income: |  |  |
Interchange fees, net | 3,179 | 2,823 | 2,573
Service charges and other customer-related fees | 1,330 | 1,585 | 1,597
Net securities gains (losses) | 26 | (209) | 65
Other | 718 | 1,002 | 542
Total non-interest income | 5,253 | 5,201 | 4,777
Non-interest expense: |  |  |
Salaries and associate benefits | 6,388 | 5,727 | 5,899
Occupancy and equipment | 2,098 | 2,118 | 1,939
Marketing | 2,274 | 2,174 | 1,670
Professional services | 1,237 | 1,145 | 1,097
Communications and data processing | 1,290 | 1,260 | 1,177
Amortization of intangibles | 112 | 174 | 245
Other | 2,084 | 2,304 | 2,167
Total non-interest expense | 15,483 | 14,902 | 14,194
Income from continuing operations before income taxes | 6,874 | 7,318 | 5,492
Income tax provision | 1,341 | 1,293 | 3,375
Income from continuing operations, net of tax | 5,533 | 6,025 | 2,117
Income (loss) from discontinued operations, net of tax | 13 | (10) | (135)
Net income | 5,546 | 6,015 | 1,982
Dividends and undistributed earnings allocated to participating securities | (41) | (40) | (13)
Preferred stock dividends | (282) | (265) | (265)
Issuance cost for redeemed preferred stock | (31) | 0 | 0
Net income available to common stockholders | $ 5,192 | $ 5,710 | $ 1,704
Basic earnings per common share: |  |  |
Net income from continuing operations | $ 11.07 | $ 11.92 | $ 3.80
Income (loss) from discontinued operations | 0.03 | (0.02) | (0.28)
Net income per basic common share | 11.10 | 11.90 | 3.52
Diluted earnings per common share: |  |  |
Net income from continuing operations | 11.02 | 11.84 | 3.76
Income (loss) from discontinued operations | 0.03 | (0.02) | (0.27)
Net income per diluted common share | $ 11.05 | $ 11.82 | $ 3.49

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