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Loans - Impaired Loans, Excluding Acquired Loans (Detail) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Impaired Financing Receivable:      
With an Allowance $ 1,689 $ 1,591  
Without an Allowance 203 253  
Total Recorded Investment 1,892 1,844  
Related Allowance 354 338  
Net Recorded Investment 1,538 1,506  
Unpaid Principal Balance 2,185 2,040  
Average Recorded Investment 1,890 2,105 $ 2,868
Interest Income Recognized 126 145 155
Credit Card      
Impaired Financing Receivable:      
With an Allowance 831 855  
Without an Allowance 0 0  
Total Recorded Investment 831 855  
Related Allowance 210 277  
Net Recorded Investment 621 578  
Unpaid Principal Balance 815 837  
Average Recorded Investment 837 839 756
Interest Income Recognized 71 75 74
Credit Card | Domestic credit card      
Impaired Financing Receivable:      
With an Allowance 630 666  
Without an Allowance 0 0  
Total Recorded Investment 630 666  
Related Allowance 122 186  
Net Recorded Investment 508 480  
Unpaid Principal Balance 620 654  
Average Recorded Investment 643 655 602
Interest Income Recognized 57 63 63
Credit Card | International card business      
Impaired Financing Receivable:      
With an Allowance 201 189  
Without an Allowance 0 0  
Total Recorded Investment 201 189  
Related Allowance 88 91  
Net Recorded Investment 113 98  
Unpaid Principal Balance 195 183  
Average Recorded Investment 194 184 154
Interest Income Recognized 14 12 11
Consumer Banking      
Impaired Financing Receivable:      
With an Allowance 344 343  
Without an Allowance 44 50  
Total Recorded Investment 388 393  
Related Allowance 28 27  
Net Recorded Investment 360 366  
Unpaid Principal Balance 500 480  
Average Recorded Investment 390 547 853
Interest Income Recognized 40 48 59
Consumer Banking | Auto      
Impaired Financing Receivable:      
With an Allowance 305 301  
Without an Allowance 41 38  
Total Recorded Investment 346 339  
Related Allowance 24 22  
Net Recorded Investment 322 317  
Unpaid Principal Balance 454 420  
Average Recorded Investment 339 397 495
Interest Income Recognized 39 45 53
Consumer Banking | Home loan      
Impaired Financing Receivable:      
Average Recorded Investment 0 91 299
Interest Income Recognized 0 1 5
Consumer Banking | Retail banking      
Impaired Financing Receivable:      
With an Allowance 39 42  
Without an Allowance 3 12  
Total Recorded Investment 42 54  
Related Allowance 4 5  
Net Recorded Investment 38 49  
Unpaid Principal Balance 46 60  
Average Recorded Investment 51 59 59
Interest Income Recognized 1 2 1
Commercial Banking      
Impaired Financing Receivable:      
With an Allowance 514 393  
Without an Allowance 159 203  
Total Recorded Investment 673 596  
Related Allowance 116 34  
Net Recorded Investment 557 562  
Unpaid Principal Balance 870 723  
Average Recorded Investment 663 719 1,259
Interest Income Recognized 15 22 22
Commercial Banking | Total commercial lending      
Impaired Financing Receivable:      
With an Allowance   393  
Without an Allowance   197  
Total Recorded Investment   590  
Related Allowance   34  
Net Recorded Investment   556  
Unpaid Principal Balance   714  
Average Recorded Investment 659 714 1,252
Interest Income Recognized 15 22 22
Commercial Banking | Commercial and multifamily real estate      
Impaired Financing Receivable:      
With an Allowance 33 92  
Without an Allowance 34 28  
Total Recorded Investment 67 120  
Related Allowance 1 5  
Net Recorded Investment 66 115  
Unpaid Principal Balance 70 121  
Average Recorded Investment 88 93 134
Interest Income Recognized 1 2 4
Commercial Banking | Commercial and industrial      
Impaired Financing Receivable:      
With an Allowance 481 301  
Without an Allowance 125 169  
Total Recorded Investment 606 470  
Related Allowance 115 29  
Net Recorded Investment 491 441  
Unpaid Principal Balance 800 593  
Average Recorded Investment 571 621 1,118
Interest Income Recognized 14 20 18
Commercial Banking | Small-ticket commercial real estate      
Impaired Financing Receivable:      
With an Allowance   0  
Without an Allowance   6  
Total Recorded Investment   6  
Related Allowance   0  
Net Recorded Investment   6  
Unpaid Principal Balance   9  
Average Recorded Investment 4 5 7
Interest Income Recognized $ 0 $ 0 $ 0