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Loans - TDR - Subsequent Defaults of Completed TDR Modifications (Detail)
$ in Millions
12 Months Ended
Dec. 31, 2019
USD ($)
Contract
Dec. 31, 2018
USD ($)
Contract
Dec. 31, 2017
USD ($)
Contract
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 122,156 129,120 116,523
Total Loans | $ $ 306 $ 437 $ 594
Credit Card      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 116,556 122,084 106,762
Total Loans | $ $ 209 $ 232 $ 204
Consumer Banking      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 5,599 7,009 9,515
Total Loans | $ $ 72 $ 82 $ 120
Consumer Banking | Auto      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 5,575 6,980 9,446
Total Loans | $ $ 70 $ 79 $ 109
Consumer Banking | Home loan      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 0 3 28
Total Loans | $ $ 0 $ 1 $ 7
Consumer Banking | Retail banking      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 24 26 41
Total Loans | $ $ 2 $ 2 $ 4
Commercial Banking      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 1 27 246
Total Loans | $ $ 25 $ 123 $ 270
Commercial Banking | Total commercial lending      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 1 27 244
Total Loans | $ $ 25 $ 123 $ 269
Commercial Banking | Commercial and multifamily real estate      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 0 1 0
Total Loans | $ $ 0 $ 3 $ 0
Commercial Banking | Commercial and industrial      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 1 26 244
Total Loans | $ $ 25 $ 120 $ 269
Commercial Banking | Small-ticket commercial real estate      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 0 0 2
Total Loans | $ $ 0 $ 0 $ 1
Domestic credit card | Credit Card      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 47,086 61,070 55,121
Total Loans | $ $ 99 $ 126 $ 111
International card business | Credit Card      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | Contract 69,470 61,014 51,641
Total Loans | $ $ 110 $ 106 $ 93