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Goodwill and Intangible Assets - Goodwill Attributable to Each Business Segments (Detail) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Goodwill [Roll Forward]      
Goodwill, beginning balance $ 14,544 $ 14,533 $ 14,519
Acquisitions 107 33 6
Reductions in goodwill related to divestitures (1) (17)  
Other adjustments 3 (5) 8
Goodwill, ending balance 14,653 14,544 14,533
Credit Card      
Goodwill [Roll Forward]      
Goodwill, beginning balance 5,060 5,032 5,018
Acquisitions 25 33 6
Reductions in goodwill related to divestitures 0 0  
Other adjustments 3 (5) 8
Goodwill, ending balance 5,088 5,060 5,032
Consumer Banking      
Goodwill [Roll Forward]      
Goodwill, beginning balance 4,600 4,600 4,600
Acquisitions 46 0 0
Reductions in goodwill related to divestitures (1) 0  
Other adjustments 0 0 0
Goodwill, ending balance 4,645 4,600 4,600
Commercial Banking      
Goodwill [Roll Forward]      
Goodwill, beginning balance 4,884 4,901 4,901
Acquisitions 36 0 0
Reductions in goodwill related to divestitures 0 (17)  
Other adjustments 0 0 0
Goodwill, ending balance $ 4,920 $ 4,884 $ 4,901