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Goodwill and Intangible Assets - Components (Detail) - USD ($) $ in Millions | Mar. 31, 2020 | Dec. 31, 2019
--- | --- | ---
Schedule of Intangible Assets by Major Class [Line Items] |  |
Goodwill, gross | $ 14,645 | $ 14,653
Goodwill | 14,645 | 14,653
Intangible assets, gross (excluding Goodwill) | 2,181 | 2,178
Accumulated amortization | (2,025) | (2,004)
Intangible assets, net (excluding Goodwill) | 156 | 174
Intangible assets gross including Goodwill | 16,826 | 16,831
Total goodwill and other intangible assets, net carrying value | 14,801 | 14,827
Commercial MSRs, gross | 579 | 555
Commercial MSR, accumulated amortization | (271) | (255)
Total commercial MSRs | 308 | 300
PCCR intangibles |  |
Schedule of Intangible Assets by Major Class [Line Items] |  |
Intangible assets, gross (excluding Goodwill) | 1,932 | 1,932
Accumulated amortization | (1,878) | (1,864)
Intangible assets, net (excluding Goodwill) | 54 | 68
Other intangible assets |  |
Schedule of Intangible Assets by Major Class [Line Items] |  |
Intangible assets, gross (excluding Goodwill) | 249 | 246
Accumulated amortization | (147) | (140)
Intangible assets, net (excluding Goodwill) | $ 102 | $ 106

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