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Loans (Tables)

3 Months Ended

Mar. 31, 2020

Receivables [Abstract]

Loan Portfolio Composition and Aging Analysis

The table below presents the composition and aging analysis of our loans held for investment portfolio as of March 31, 2020 and December 31, 2019. The delinquency aging includes all past due loans, both performing and nonperforming.

Table 3.1: Loan Portfolio Composition and Aging Analysis

		March 31, 2020
						Delinquent Loans
(Dollars in millions)		Current				30-59 Days				60-89 Days				> 90 Days				Total Delinquent Loans				Total Loans
Credit Card:
Domestic credit card		$	105,503			$	1,094			$	812			$	2,140			$	4,046			$	109,549
International card businesses		7,930				116				75				127				318				8,248
Total credit card		113,433				1,210				887				2,267				4,364				117,797
Consumer Banking:
Auto		57,799				2,275				1,000				290				3,565				61,364
Retail banking		2,618				29				8				14				51				2,669
Total consumer banking		60,417				2,304				1,008				304				3,616				64,033
Commercial Banking:
Commercial and multifamily real estate		32,242				53				62				16				131				32,373
Commercial and industrial		48,577				87				20				103				210				48,787
Total commercial banking		80,819				140				82				119				341				81,160
Total loans(1)		$	254,669			$	3,654			$	1,977			$	2,690			$	8,321			$	262,990
% of Total loans		96.8		%		1.4		%		0.8		%		1.0		%		3.2		%		100.0		%

		December 31, 2019
						Delinquent Loans
(Dollars in millions)		Current				30-59 Days				60-89 Days				> 90 Days				Total Delinquent Loans				PCI Loans				Total Loans
Credit Card:
Domestic credit card		$	113,857			$	1,341			$	1,038			$	2,277			$	4,656			$	93			$	118,606
International card businesses		9,277				133				84				136				353				0				9,630
Total credit card		123,134				1,474				1,122				2,413				5,009				93				128,236
Consumer Banking:
Auto		55,778				2,828				1,361				395				4,584				0				60,362
Retail banking		2,658				24				8				11				43				2				2,703
Total consumer banking		58,436				2,852				1,369				406				4,627				2				63,065
Commercial Banking:
Commercial and multifamily real estate		30,157				43				20				4				67				21				30,245
Commercial and industrial		44,009				75				26				143				244				10				44,263
Total commercial banking		74,166				118				46				147				311				31				74,508
Total loans(1)		$	255,736			$	4,444			$	2,537			$	2,966			$	9,947			$	126			$	265,809
% of Total loans		96.2		%		1.6		%		1.0		%		1.1		%		3.7		%		0.1		%		100.0		%

__________

⁽¹⁾ 

Loans include unamortized premiums and discounts, and unamortized deferred fees and costs totaling $1.1 billion as of both March 31, 2020 and December 31, 2019.

90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans

The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest and loans that are classified as nonperforming as of March 31, 2020 and December 31, 2019. We also present nonperforming loans without an allowance as of March 31, 2020. Nonperforming loans generally include loans that have been placed on nonaccrual status.

Table 3.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans

		March 31, 2020												December 31, 2019
(Dollars in millions)		> 90 Days and Accruing				Nonperforming Loans(1)				Nonperforming Loans Without an Allowance				> 90 Days and Accruing				Nonperforming Loans
Credit Card:
Domestic credit card		$	2,140			N/A				$	0			$	2,277			N/A
International card businesses		121				$	24			0				130				$	25
Total credit card		2,261				24				0				2,407				25
Consumer Banking:
Auto		0				381				0				0				487
Retail banking		0				24				2				0				23
Total consumer banking		0				405				2				0				510
Commercial Banking:
Commercial and multifamily real estate		0				71				48				0				38
Commercial and industrial		0				423				117				0				410
Total commercial banking		0				494				165				0				448
Total		$	2,261			$	923			$	167			$	2,407			$	983
% of Total loans held for investment		0.9		%		0.4		%		0.1		%		0.9		%		0.4		%

__________

⁽¹⁾ 

We recognized interest income for loans classified as nonperforming of $2 million for the three months ended March 31, 2020.

Loans and Leases Receivable Disclosure [Line Items]

TDR Disclosures in Progress Financial Impact of Modification

The following table presents the type, number and recorded investment of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status.

Table 3.7: TDRs—Subsequent Defaults

		Three Months Ended March 31,
		2020							2019
(Dollars in millions)		Number of Contracts			Amount				Number of Contracts			Amount
Credit Card:
Domestic credit card		10,886			$	22			14,027			$	29
International card businesses		17,857			26				16,706			28
Total credit card		28,743			48				30,733			57
Consumer Banking:
Auto		1,275			16				1,105			13
Retail banking		1			0				8			0
Total consumer banking		1,276			16				1,113			13
Commercial Banking:
Commercial and industrial		6			28				0			0
Total commercial banking		6			28				0			0
Total		30,025			$	92			31,846			$	70

The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the three months ended March 31, 2020 and 2019.

Table 3.6: Troubled Debt Restructurings

		Total Loans Modified(1)				Three Months Ended March 31, 2020
						Reduced Interest Rate						Term Extension
(Dollars in millions)						% of TDR Activity(2)			Average Rate Reduction			% of TDR Activity(2)			Average Term Extension (Months)
Credit Card:
Domestic credit card		$	89			100	%		16.45	%		0	%		0
International card businesses		51				100			27.32			0			0
Total credit card		140				100			20.41			0			0
Consumer Banking:
Auto		123				20			3.34			94			5
Retail banking		3				1			12.50			0			4
Total consumer banking		126				20			3.36			92			5
Commercial Banking:
Commercial and multifamily real estate		19				0			0.00			100			12
Commercial and industrial		7				0			0.00			0			0
Total commercial banking		26				0			0.00			73			12
Total		$	292			56			17.87			46			6

		Total Loans Modified(1)				Three Months Ended March 31, 2019
						Reduced Interest Rate						Term Extension
(Dollars in millions)						% of TDR Activity(2)			Average Rate Reduction			% of TDR Activity(2)			Average Term Extension (Months)
Credit Card:
Domestic credit card		$	98			100	%		16.42	%		0	%		0
International card businesses		47				100			27.59			0			0
Total credit card		145				100			20.04			0			0
Consumer Banking:
Auto		72				37			3.83			91			7
Retail banking		1				15			13.01			85			6
Total consumer banking		73				37			3.88			91			7
Commercial Banking:
Commercial and multifamily real estate		34				100			0.00			0			0
Commercial and industrial		21				0			0.00			0			0
Total commercial lending		55				62			0.00			0			0
Small-ticket commercial real estate		0				0			0.00			0			0
Total commercial banking		55				61			0.00			0			0
Total		$	273			75			14.64			24			7

__________

⁽¹⁾  Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification.

⁽²⁾ 

Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.

Credit Card

Loans and Leases Receivable Disclosure [Line Items]

Credit Quality Indicator

The table below presents our credit card portfolio by delinquency status as of March 31, 2020.

Table 3.3: Credit Card Delinquency Status

		March 31, 2020
(Dollars in millions)		Revolving Loans				Revolving Loans Converted to Term				Total
Credit Card:
Domestic credit card:
Current		$	104,892			$	611			$	105,503
30-59 days		1,060				34				1,094
60-89 days		787				25				812
Greater than 90 days		2,107				33				2,140
Total domestic credit card		108,846				703				109,549
International card businesses:
Current		7,865				65				7,930
30-59 days		104				12				116
60-89 days		63				12				75
Greater than 90 days		112				15				127
Total international card businesses		8,144				104				8,248
Total credit card		$	116,990			$	807			$	117,797

Consumer Banking

Loans and Leases Receivable Disclosure [Line Items]

Credit Quality Indicator

The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of March 31, 2020 and December 31, 2019. We present our auto loan portfolio by FICO scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.

Table 3.4: Consumer Banking Portfolio by Credit Quality Indicator

		March 31, 2020
		Term Loans by Vintage Year
(Dollars in millions)		2020				2019				2018				2017				2016				Prior				Total Term Loans				Revolving Loans				Revolving Loans Converted to Term				Total				December 31, 2019
Auto—At origination FICO scores:(1)
Greater than 660		$	3,410			$	10,995			$	6,842			$	4,538			$	2,294			$	769			$	28,848			$	0			$	0			$	28,848			$	28,773
621-660		1,467				4,813				2,831				1,784				854				324				12,073				0				0				12,073				11,924
620 or below		2,649				8,118				4,581				2,955				1,493				647				20,443				0				0				20,443				19,665
Total auto		7,526				23,926				14,254				9,277				4,641				1,740				61,364				0				0				61,364				60,362
Retail banking—Delinquency status:
Current		68				232				252				257				211				655				1,675				935				8				2,618				2,658
30-59 days		0				4				0				1				1				2				8				21				0				29				24
60-89 days		0				0				0				2				0				1				3				5				0				8				8
Greater than 90 days		0				0				0				3				1				4				8				6				0				14				11
Total retail banking		68				236				252				263				213				662				1,694				967				8				2,669				2,701
Total consumer banking		$	7,594			$	24,162			$	14,506			$	9,540			$	4,854			$	2,402			$	63,058			$	967			$	8			$	64,033			$	63,063

__________

⁽¹⁾ 

Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.

Commercial Banking

Loans and Leases Receivable Disclosure [Line Items]

Credit Quality Indicator

The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of March 31, 2020 and December 31, 2019. The internal risk rating status includes all past due loans, both performing and nonperforming.

Table 3.5: Commercial Banking Portfolio by Internal Risk Ratings

		March 31, 2020
		Term Loans by Vintage Year
(Dollars in millions)		2020				2019				2018				2017				2016				Prior				Total Term Loans				Revolving Loans				Revolving Loans Converted to Term				Total
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized		$	1,846			$	5,748			$	4,096			$	2,264			$	2,344			$	7,181			$	23,479			$	8,284			$	0			$	31,763
Criticized performing		0				55				9				91				161				223				539				0				0				539
Criticized nonperforming		0				0				1				9				1				60				71				0				0				71
Total commercial and multifamily real estate		1,846				5,803				4,106				2,364				2,506				7,464				24,089				8,284				0				32,373
Commercial and industrial
Noncriticized		2,712				11,031				5,085				3,290				2,098				4,149				28,365				17,504				82				45,951
Criticized performing		32				380				324				287				95				120				1,238				1,172				3				2,413
Criticized nonperforming		12				93				19				78				11				0				213				210				0				423
Total commercial and industrial		2,756				11,504				5,428				3,655				2,204				4,269				29,816				18,886				85				48,787
Total commercial banking		$	4,602			$	17,307			$	9,534			$	6,019			$	4,710			$	11,733			$	53,905			$	27,170			$	85			$	81,160

		December 31, 2019
(Dollars in millions)		Commercial and Multifamily Real Estate				% of Total			Commercial and Industrial				% of Total			Total Commercial Banking				% of Total
Internal risk rating:(1)
Noncriticized		$	29,625			97.9	%		$	42,223			95.4	%		$	71,848			96.5	%
Criticized performing		561				1.9			1,620				3.7			2,181				2.9
Criticized nonperforming		38				0.1			410				0.9			448				0.6
PCI loans		21				0.1			10				0.0			31				0.0
Total		$	30,245			100.0	%		$	44,263			100.0	%		$	74,508			100.0	%

__________

⁽¹⁾ 

Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.

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- Definition

Tabular disclosure of financing receivables by credit quality indicator. The credit quality indicator is a statistic about the credit quality of financing receivables. Examples include, but not limited to, consumer credit risk scores, credit-rating-agency ratings, an entity's internal credit risk grades, loan-to-value ratios, collateral, collection experience and other internal metrics.

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