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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Detail) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing $ 2,261 $ 2,407
Nonperforming Loans 923 $ 983
Nonperforming Loans Without an Allowance $ 167  
Percentage, 90 Days Past Due and Accruing 0.90% 0.90%
Percentage, Nonperforming Loans 0.40% 0.40%
Percentage, Nonperforming Loans Without an Allowance 0.10%  
Interest income for loans classified as nonperforming $ 2  
Credit Card    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 2,261 $ 2,407
Nonperforming Loans 24 25
Nonperforming Loans Without an Allowance 0  
Credit Card | Domestic credit card:    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 2,140 2,277
Nonperforming Loans Without an Allowance 0  
Credit Card | International card businesses:    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 121 130
Nonperforming Loans 24 25
Nonperforming Loans Without an Allowance 0  
Consumer Banking    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 0 0
Nonperforming Loans 405 510
Nonperforming Loans Without an Allowance 2  
Consumer Banking | Auto    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 0 0
Nonperforming Loans 381 487
Nonperforming Loans Without an Allowance 0  
Consumer Banking | Retail banking    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 0 0
Nonperforming Loans 24 23
Nonperforming Loans Without an Allowance 2  
Commercial Banking    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 0 0
Nonperforming Loans 494 448
Nonperforming Loans Without an Allowance 165  
Commercial Banking | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 0 0
Nonperforming Loans 71 38
Nonperforming Loans Without an Allowance 48  
Commercial Banking | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
90 Days Past Due and Accruing 0 0
Nonperforming Loans 423 $ 410
Nonperforming Loans Without an Allowance $ 117