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Loans - TDR Disclosures in Progress Financial Impact of Modification (Detail) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified $ 292 $ 273
Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified 140 145
Consumer Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified 126 73
Consumer Banking | Auto    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified 123 72
Consumer Banking | Retail banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified 3 1
Commercial Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified 26 55
Commercial Banking | Total commercial lending    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified   55
Commercial Banking | Commercial and multifamily real estate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified 19 34
Commercial Banking | Commercial and industrial    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified $ 7 21
Commercial Banking | Small-ticket commercial real estate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified   $ 0
Reduced Interest Rate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 56.00% 75.00%
Average Rate Reduction 17.87% 14.64%
Reduced Interest Rate | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 100.00% 100.00%
Average Rate Reduction 20.41% 20.04%
Reduced Interest Rate | Consumer Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 20.00% 37.00%
Average Rate Reduction 3.36% 3.88%
Reduced Interest Rate | Consumer Banking | Auto    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 20.00% 37.00%
Average Rate Reduction 3.34% 3.83%
Reduced Interest Rate | Consumer Banking | Retail banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 1.00% 15.00%
Average Rate Reduction 12.50% 13.01%
Reduced Interest Rate | Commercial Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 61.00%
Average Rate Reduction 0.00% 0.00%
Reduced Interest Rate | Commercial Banking | Total commercial lending    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity   62.00%
Average Rate Reduction   0.00%
Reduced Interest Rate | Commercial Banking | Commercial and multifamily real estate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 100.00%
Average Rate Reduction 0.00% 0.00%
Reduced Interest Rate | Commercial Banking | Commercial and industrial    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 0.00%
Average Rate Reduction 0.00% 0.00%
Reduced Interest Rate | Commercial Banking | Small-ticket commercial real estate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity   0.00%
Average Rate Reduction   0.00%
Term Extension    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 46.00% 24.00%
Average Term Extension (Months) 6 months 7 months
Term Extension | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 0.00%
Average Term Extension (Months) 0 months 0 months
Term Extension | Consumer Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 92.00% 91.00%
Average Term Extension (Months) 5 months 7 months
Term Extension | Consumer Banking | Auto    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 94.00% 91.00%
Average Term Extension (Months) 5 months 7 months
Term Extension | Consumer Banking | Retail banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 85.00%
Average Term Extension (Months) 4 months 6 months
Term Extension | Commercial Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 73.00% 0.00%
Average Term Extension (Months) 12 months 0 months
Term Extension | Commercial Banking | Total commercial lending    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity   0.00%
Average Term Extension (Months)   0 months
Term Extension | Commercial Banking | Commercial and multifamily real estate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 100.00% 0.00%
Average Term Extension (Months) 12 months 0 months
Term Extension | Commercial Banking | Commercial and industrial    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 0.00%
Average Term Extension (Months) 0 months 0 months
Term Extension | Commercial Banking | Small-ticket commercial real estate    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity   0.00%
Average Term Extension (Months)   0 months
Domestic credit card: | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified $ 89 $ 98
Domestic credit card: | Reduced Interest Rate | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 100.00% 100.00%
Average Rate Reduction 16.45% 16.42%
Domestic credit card: | Term Extension | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 0.00%
Average Term Extension (Months) 0 months 0 months
International card businesses: | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Total Loans Modified $ 51 $ 47
International card businesses: | Reduced Interest Rate | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 100.00% 100.00%
Average Rate Reduction 27.32% 27.59%
International card businesses: | Term Extension | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
% of TDR Activity 0.00% 0.00%
Average Term Extension (Months) 0 months 0 months