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Loans - TDR - Subsequent Defaults of Completed TDR Modifications (Detail)
$ in Millions
3 Months Ended
Mar. 31, 2020
USD ($)
Contract
Mar. 31, 2019
USD ($)
Contract
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 30,025 31,846
Total Loans | $ $ 92 $ 70
Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 28,743 30,733
Total Loans | $ $ 48 $ 57
Consumer Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 1,276 1,113
Total Loans | $ $ 16 $ 13
Consumer Banking | Auto    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 1,275 1,105
Total Loans | $ $ 16 $ 13
Consumer Banking | Retail banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 1 8
Total Loans | $ $ 0 $ 0
Commercial Banking    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 6 0
Total Loans | $ $ 28 $ 0
Commercial Banking | Commercial and industrial    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 6 0
Total Loans | $ $ 28 $ 0
Domestic credit card: | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 10,886 14,027
Total Loans | $ $ 22 $ 29
International card businesses: | Credit Card    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Contracts | Contract 17,857 16,706
Total Loans | $ $ 26 $ 28