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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Operating activities:    
Income (loss) from continuing operations, net of tax $ (1,340) $ 1,410
Income from discontinued operations, net of tax 0 2
Net income (loss) (1,340) 1,412
Adjustments to reconcile net income (loss) to net cash from operating activities:    
Provision for credit losses 5,423 1,693
Depreciation and amortization, net 893 704
Deferred tax provision (benefit) (748) 61
Net securities gains 0 (24)
Gain on sales of loans (4) (6)
Stock-based compensation expense 24 72
Loans held for sale:    
Originations and purchases (2,258) (1,877)
Proceeds from sales and paydowns 1,507 2,467
Changes in operating assets and liabilities:    
Changes in interest receivable 71 (1)
Changes in other assets 1,325 899
Changes in interest payable (80) (76)
Changes in other liabilities 595 (443)
Net change from discontinued operations 1 0
Net cash from operating activities 5,409 4,881
Securities available for sale:    
Purchases (3,927) (2,879)
Proceeds from paydowns and maturities 3,822 1,526
Proceeds from sales 144 3,074
Securities held to maturity:    
Purchases 0 (365)
Proceeds from paydowns and maturities 0 619
Loans:    
Net changes in loans held for investment 686 2,969
Principal recoveries of loans previously charged off 666 674
Net purchases of premises and equipment (154) (183)
Net cash from other investing activities (196) (422)
Net cash from investing activities 1,041 5,013
Financing activities:    
Changes in deposits 6,702 5,243
Issuance of securitized debt obligations 1,248 1,496
Maturities and paydowns of securitized debt obligations (2,208) (589)
Issuance of senior and subordinated notes and long-term FHLB advances 1,995 1,243
Maturities and paydowns of senior and subordinated notes and long-term FHLB advances (1,500) (2,000)
Changes in other borrowings (927) (9,082)
Common stock:    
Net proceeds from issuances 63 52
Dividends paid (185) (191)
Preferred stock:    
Net proceeds from issuances 1,209 0
Dividends paid (55) (52)
Redemptions (875) 0
Purchases of treasury stock (386) (65)
Proceeds from share-based payment activities 20 0
Net cash from financing activities 5,101 (3,945)
Changes in cash, cash equivalents and restricted cash for securitization investors 11,551 5,949
Cash, cash equivalents and restricted cash for securitization investors, beginning of the period 13,749 13,489
Cash, cash equivalents and restricted cash for securitization investors, end of the period 25,300 19,438
Non-cash items:    
Net transfers from (to) loans held for investment to (from) loans held for sale (73) 358
Interest paid 1,157 1,248
Income tax paid $ 64 $ 70