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Loans (Tables)
6 Months Ended
Jun. 30, 2020
Receivables [Abstract]  
Loan Portfolio Composition and Aging Analysis The table below presents the composition and aging analysis of our loans held for investment portfolio as of June 30, 2020 and December 31, 2019. The delinquency aging includes all past due loans, both performing and nonperforming.
Table 3.1: Loan Portfolio Composition and Aging Analysis
 
 
June 30, 2020
 
 
 
 
Delinquent Loans
 
 
(Dollars in millions)
 
Current
 
30-59
Days
 
60-89
Days
 
> 90
Days
 
Total
Delinquent
Loans
 
Total
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
96,666

 
$
668

 
$
554

 
$
1,502

 
$
2,724

 
$
99,390

International card businesses
 
7,689

 
76

 
54

 
101

 
231

 
7,920

Total credit card
 
104,355

 
744

 
608

 
1,603

 
2,955

 
107,310

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
61,043

 
1,517

 
582

 
177

 
2,276

 
63,319

Retail banking
 
3,346

 
20

 
11

 
16

 
47

 
3,393

Total consumer banking
 
64,389

 
1,537

 
593

 
193

 
2,323

 
66,712

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
30,667

 
137

 
118

 
31

 
286

 
30,953

Commercial and industrial
 
46,311

 
114

 
23

 
89

 
226

 
46,537

Total commercial banking
 
76,978

 
251

 
141

 
120

 
512

 
77,490

Total loans(1)
 
$
245,722

 
$
2,532

 
$
1,342

 
$
1,916

 
$
5,790

 
$
251,512

% of Total loans
 
97.7
%
 
1.0
%
 
0.5
%
 
0.8
%
 
2.3
%
 
100.0
%
 
 
December 31, 2019
 
 
 
 
Delinquent Loans
 
 
(Dollars in millions)
 
Current
 
30-59
Days
 
60-89
Days
 
> 90
Days
 
Total
Delinquent
Loans
 
PCI
Loans
 
Total
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
113,857

 
$
1,341

 
$
1,038

 
$
2,277

 
$
4,656

 
$
93

 
$
118,606

International card businesses
 
9,277

 
133

 
84

 
136

 
353

 
0

 
9,630

Total credit card
 
123,134

 
1,474

 
1,122

 
2,413

 
5,009

 
93

 
128,236

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
55,778

 
2,828

 
1,361

 
395

 
4,584

 
0

 
60,362

Retail banking
 
2,658

 
24

 
8

 
11

 
43

 
2

 
2,703

Total consumer banking
 
58,436

 
2,852

 
1,369

 
406

 
4,627

 
2

 
63,065

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
30,157

 
43

 
20

 
4

 
67

 
21

 
30,245

Commercial and industrial
 
44,009

 
75

 
26

 
143

 
244

 
10

 
44,263

Total commercial banking
 
74,166

 
118

 
46

 
147

 
311

 
31

 
74,508

Total loans(1)
 
$
255,736

 
$
4,444

 
$
2,537

 
$
2,966

 
$
9,947

 
$
126

 
$
265,809

% of Total loans
 
96.2
%
 
1.6
%
 
1.0
%
 
1.1
%
 
3.7
%
 
0.1
%
 
100.0
%
__________
(1) 
Loans include unamortized premiums and discounts, and unamortized deferred fees and costs totaling $1.1 billion as of both June 30, 2020 and December 31, 2019.
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans
The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest and loans that are classified as nonperforming as of June 30, 2020 and December 31, 2019. We also present nonperforming loans without an allowance as of June 30, 2020. Nonperforming loans generally include loans that have been placed on nonaccrual status.
Table 3.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans
 
 
June 30, 2020
 
December 31, 2019
(Dollars in millions)
 
> 90 Days and Accruing
 
Nonperforming
Loans(1)
 
Nonperforming Loans Without an Allowance
 
> 90 Days and Accruing
 
Nonperforming
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
1,502

 
N/A

 
$
0

 
$
2,277

 
N/A

International card businesses
 
94

 
$
23

 
0

 
130

 
$
25

Total credit card
 
1,596

 
23

 
0

 
2,407

 
25

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
Auto
 
0

 
260

 
0

 
0

 
487

Retail banking
 
0

 
24

 
2

 
0

 
23

Total consumer banking
 
0

 
284

 
2

 
0

 
510

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
14

 
167

 
162

 
0

 
38

Commercial and industrial
 
0

 
493

 
160

 
0

 
410

Total commercial banking
 
14

 
660

 
322

 
0

 
448

Total
 
$
1,610

 
$
967

 
$
324

 
$
2,407

 
$
983

% of Total loans held for investment
 
0.6
%
 
0.4
%
 
0.1
%
 
0.9
%
 
0.4
%
__________
(1) 
We recognized interest income for loans classified as nonperforming of $5 million and $11 million for the three and six months ended June 30, 2020, respectively.
Loans and Leases Receivable Disclosure [Line Items]  
TDR Disclosures in Progress Financial Impact of Modification The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the three and six months ended June 30, 2020 and 2019.
Table 3.6: Troubled Debt Restructurings
 
 
Total Loans Modified(1)
 
Three Months Ended June 30, 2020
 
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
 
% of TDR Activity(2)
 
Average Rate Reduction
 
% of TDR Activity(2)
 
Average Term Extension (Months)
 
% of TDR Activity(2)
 
Gross Balance Reduction
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
56

 
100
%
 
15.41
%
 
0
%
 
0
 
0
%
 
$
0

International card businesses
 
28

 
100

 
26.56

 
0

 
0
 
0

 
0

Total credit card
 
84

 
100

 
19.14

 
0

 
0
 
0

 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
137

 
5

 
4.12

 
95

 
3
 
0

 
0

Retail banking
 
1

 
10

 
8.37

 
59

 
4
 
0

 
0

Total consumer banking
 
138

 
5

 
4.19

 
95

 
3
 
0

 
0

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
9

 
0

 
0.00

 
100

 
7
 
0

 
0

Commercial and industrial
 
181

 
0

 
0.00

 
52

 
8
 
9

 
7

Total commercial banking
 
190

 
0

 
0.00

 
55

 
8
 
8

 
7

Total
 
$
412

 
22

 
17.96

 
57

 
5
 
4

 
$
7

 
 
Total Loans Modified(1)
 
Six Months Ended June 30, 2020
 
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
 
% of TDR Activity(2)
 
Average Rate Reduction
 
% of TDR Activity(2)
 
Average Term Extension (Months)
 
% of TDR Activity(2)
 
Gross Balance Reduction
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
145

 
100
%
 
16.05
%
 
0
%
 
0
 
0
%
 
$
0

International card businesses
 
79

 
100

 
27.05

 
0

 
0
 
0

 
0

Total credit card
 
224

 
100

 
19.94

 
0

 
0
 
0

 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
260

 
12

 
3.51

 
95

 
4
 
0

 
0

Retail banking
 
4

 
4

 
11.42

 
15

 
4
 
0

 
0

Total consumer banking
 
264

 
12

 
3.55

 
93

 
4
 
0

 
0

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
28

 
0

 
0.00

 
100

 
10
 
0

 
0

Commercial and industrial
 
188

 
0

 
0.00

 
50

 
8
 
8

 
7

Total commercial banking
 
216

 
0

 
0.00

 
57

 
9
 
7

 
7

Total
 
$
704

 
36

 
17.90

 
52

 
5
 
2

 
$
7

 
 
Total Loans Modified(1)
 
Three Months Ended June 30, 2019
 
Reduced Interest Rate
 
Term Extension
(Dollars in millions)
% of TDR Activity(2)
 
Average Rate Reduction
 
% of TDR Activity(2)
 
Average Term Extension (Months)
Credit Card:
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
74

 
100
%
 
16.60
%
 
0
%
 
0
International card businesses
 
40

 
100

 
27.25

 
0

 
0
Total credit card
 
114

 
100

 
20.32

 
0

 
0
Consumer Banking:
 
 
 
 
 
 
 
 
 
 
Auto
 
52

 
46

 
3.78

 
89

 
8
Retail banking
 
5

 
9

 
10.55

 
57

 
3
Total consumer banking
 
57

 
42

 
3.93

 
86

 
8
Commercial Banking:
 
 
 
 
 
 
 
 
 
 
Commercial and industrial
 
14

 
0

 
0.00

 
100

 
3
Total commercial lending
 
14

 
0

 
0.00

 
100

 
3
Small-ticket commercial real estate
 
1

 
0

 
0.00

 
0

 
0
Total commercial banking
 
15

 
0

 
0.00

 
98

 
3
Total
 
$
186

 
75

 
17.45

 
34

 
7
 
 
Total Loans Modified(1)
 
Six Months Ended June 30, 2019
 
Reduced Interest Rate
 
Term Extension
(Dollars in millions)
% of TDR Activity(2)
 
Average Rate Reduction
 
% of TDR Activity(2)
 
Average Term Extension (Months)
Credit Card:
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
172

 
100
%
 
16.50
%
 
0
%
 
0
International card businesses
 
87

 
100

 
27.44

 
0

 
0
Total credit card
 
259

 
100

 
20.17

 
0

 
0
Consumer Banking:
 
 
 
 
 
 
 
 
 
 
Auto
 
124

 
41

 
3.81

 
90

 
7
Retail banking
 
6

 
10

 
10.91

 
61

 
3
Total consumer banking
 
130

 
39

 
3.90

 
89

 
7
Commercial Banking:
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
34

 
100

 
0.00

 
0

 
0
Commercial and industrial
 
35

 
0

 
0.00

 
40

 
1
Total commercial lending
 
69

 
49

 
0.00

 
20

 
1
Small-ticket commercial real estate
 
1

 
0

 
0.00

 
0

 
0
Total commercial banking
 
70

 
49

 
0.00

 
20

 
0
Total
 
$
459

 
75

 
15.78

 
28

 
6
__________
(1) 
Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification.
(2) 
Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.
The following table presents the type, number and recorded investment of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status.
Table 3.7: TDRs—Subsequent Defaults
 
 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
 
2020
 
2019
 
2020
 
2019
(Dollars in millions)
 
Number of Contracts
 
Amount
 
Number of Contracts
 
Amount
 
Number of Contracts
 
Amount
 
Number of Contracts
 
Amount
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
9,582

 
$
21

 
11,581

 
$
26

 
20,468

 
$
43

 
25,608

 
$
55

International card businesses
 
17,508

 
25

 
18,185

 
28

 
35,365

 
51

 
34,891

 
56

Total credit card
 
27,090

 
46

 
29,766

 
54

 
55,833

 
94

 
60,499

 
111

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
860

 
11

 
1,312

 
16

 
2,135

 
27

 
2,417

 
29

Retail banking
 
3

 
0

 
4

 
1

 
4

 
0

 
12

 
1

Total consumer banking
 
863

 
11

 
1,316

 
17

 
2,139

 
27

 
2,429

 
30

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and industrial
 
1

 
21

 
0

 
0

 
7

 
49

 
0

 
0

Total commercial banking
 
1

 
21

 
0

 
0

 
7

 
49

 
0

 
0

Total
 
27,954

 
$
78

 
31,082

 
$
71

 
57,979

 
$
170

 
62,928

 
$
141


Credit Card  
Loans and Leases Receivable Disclosure [Line Items]  
Credit Quality Indicator
The table below presents our credit card portfolio by delinquency status as of June 30, 2020.
Table 3.3: Credit Card Delinquency Status
 
 
June 30, 2020
(Dollars in millions)
 
Revolving Loans
 
Revolving Loans Converted to Term
 
Total
Credit Card:
 
 
 
 
 
 
Domestic credit card:
 
 
 
 
 
 
Current
 
$
96,000

 
$
666

 
$
96,666

30-59 days
 
637

 
31

 
668

60-89 days
 
532

 
22

 
554

Greater than 90 days
 
1,475

 
27

 
1,502

Total domestic credit card
 
98,644

 
746

 
99,390

 
 
 
 
 
 
 
International card businesses:
 
 
 
 
 
 
Current
 
7,625

 
64

 
7,689

30-59 days
 
66

 
10

 
76

60-89 days
 
43

 
11

 
54

Greater than 90 days
 
87

 
14

 
101

Total international card businesses
 
7,821

 
99

 
7,920

Total credit card
 
$
106,465

 
$
845

 
$
107,310


Consumer Banking  
Loans and Leases Receivable Disclosure [Line Items]  
Credit Quality Indicator
The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of June 30, 2020 and December 31, 2019. We present our auto loan portfolio by FICO scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.
Table 3.4: Consumer Banking Portfolio by Credit Quality Indicator
 
 
June 30, 2020
 
 
 
 
Term Loans by Vintage Year
 
 
 
 
 
 
 
 
(Dollars in millions)
 
2020
 
2019
 
2018
 
2017
 
2016
 
Prior
 
Total Term Loans
 
Revolving Loans
 
Revolving Loans Converted to Term
 
Total
 
December 31, 2019
AutoAt origination FICO scores:(1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
$
6,968

 
$
10,018

 
$
6,099

 
$
3,931

 
$
1,879

 
$
519

 
$
29,414

 
$
0

 
$
0

 
$
29,414

 
$
28,773

621-660
 
3,028

 
4,436

 
2,549

 
1,569

 
721

 
233

 
12,536

 
0

 
0

 
12,536

 
11,924

620 or below
 
5,310

 
7,550

 
4,149

 
2,612

 
1,272

 
476

 
21,369

 
0

 
0

 
21,369

 
19,665

Total auto
 
15,306

 
22,004

 
12,797

 
8,112

 
3,872

 
1,228

 
63,319

 
0

 
0

 
63,319

 
60,362

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Retail banking—Delinquency status:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Current
 
1,032

 
237

 
236

 
243

 
202

 
619

 
2,569

 
768

 
9

 
3,346

 
2,658

30-59 days
 
0

 
0

 
0

 
1

 
0

 
4

 
5

 
15

 
0

 
20

 
24

60-89 days
 
0

 
0

 
5

 
1

 
0

 
1

 
7

 
4

 
0

 
11

 
8

Greater than 90 days
 
0

 
0

 
0

 
3

 
2

 
3

 
8

 
8

 
0

 
16

 
11

Total retail banking(2)
 
1,032

 
237

 
241

 
248

 
204

 
627

 
2,589

 
795

 
9

 
3,393

 
2,701

Total consumer banking
 
$
16,338

 
$
22,241

 
$
13,038

 
$
8,360

 
$
4,076

 
$
1,855

 
$
65,908

 
$
795

 
$
9

 
$
66,712

 
$
63,063

__________
(1) 
Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(2) 
Includes the Paycheck Protection Program (“PPP”) loans of $931 million as of June 30, 2020.
Commercial Banking  
Loans and Leases Receivable Disclosure [Line Items]  
Credit Quality Indicator
The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of June 30, 2020 and December 31, 2019. The internal risk rating status includes all past due loans, both performing and nonperforming.
Table 3.5: Commercial Banking Portfolio by Internal Risk Ratings
 
 
June 30, 2020
 
 
Term Loans by Vintage Year
 
 
 
 
 
 
(Dollars in millions)
 
2020
 
2019
 
2018
 
2017
 
2016
 
Prior
 
Total Term Loans
 
Revolving Loans
 
Revolving Loans Converted to Term
 
Total
Internal risk rating:(1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
$
2,466

 
$
5,490

 
$
3,587

 
$
2,000

 
$
2,217

 
$
6,635

 
$
22,395

 
$
6,878

 
$
0

 
$
29,273

Criticized performing
 
69

 
163

 
343

 
211

 
216

 
456

 
1,458

 
55

 
0

 
1,513

Criticized nonperforming
 
0

 
11

 
30

 
0

 
4

 
122

 
167

 
0

 
0

 
167

Total commercial and multifamily real estate
 
2,535

 
5,664

 
3,960

 
2,211

 
2,437

 
7,213

 
24,020

 
6,933

 
0

 
30,953

Commercial and industrial
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
4,879

 
10,234

 
4,758

 
3,078

 
1,998

 
3,814

 
28,761

 
12,774

 
73

 
41,608

Criticized performing
 
169

 
668

 
524

 
371

 
114

 
202

 
2,048

 
2,388

 
0

 
4,436

Criticized nonperforming
 
32

 
76

 
60

 
60

 
8

 
0

 
236

 
257

 
0

 
493

Total commercial and industrial
 
5,080

 
10,978

 
5,342

 
3,509

 
2,120

 
4,016

 
31,045

 
15,419

 
73

 
46,537

Total commercial banking(2)
 
$
7,615

 
$
16,642

 
$
9,302

 
$
5,720

 
$
4,557

 
$
11,229

 
$
55,065

 
$
22,352

 
$
73

 
$
77,490

 
 
December 31, 2019
(Dollars in millions)
 
Commercial and Multifamily Real Estate
 
% of Total
 
Commercial and Industrial
 
% of Total
 
Total Commercial Banking
 
% of Total 
Internal risk rating:(1)
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
$
29,625

 
97.9
%
 
$
42,223

 
95.4
%
 
$
71,848

 
96.5
%
Criticized performing
 
561

 
1.9

 
1,620

 
3.7

 
2,181

 
2.9

Criticized nonperforming
 
38

 
0.1

 
410

 
0.9

 
448

 
0.6

PCI loans
 
21

 
0.1

 
10

 
0.0

 
31

 
0.0

Total
 
$
30,245

 
100.0
%
 
$
44,263

 
100.0
%
 
$
74,508

 
100.0
%
__________
(1) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(2) 
Includes PPP loans of $231 million as of June 30, 2020.