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Goodwill and Intangible Assets - Components (Details) - USD ($)
$ in Millions
Sep. 30, 2020
Dec. 31, 2019
Schedule of Intangible Assets by Major Class [Line Items]    
Goodwill, gross $ 14,648 $ 14,653
Goodwill 14,648 14,653
Intangible assets, gross (excluding Goodwill) 406 2,178
Accumulated amortization (307) (2,004)
Intangible assets, net (excluding Goodwill) 99 174
Intangible assets gross including Goodwill 15,054 16,831
Total goodwill and other intangible assets, net carrying value 14,747 14,827
Commercial MSRs, gross 503 555
Commercial MSR, accumulated amortization (177) (255)
Total commercial MSRs 326 300
PCCR intangibles    
Schedule of Intangible Assets by Major Class [Line Items]    
Intangible assets, gross (excluding Goodwill) 157 1,932
Accumulated amortization (145) (1,864)
Intangible assets, net (excluding Goodwill) 12 68
Other intangible assets    
Schedule of Intangible Assets by Major Class [Line Items]    
Intangible assets, gross (excluding Goodwill) 249 246
Accumulated amortization (162) (140)
Intangible assets, net (excluding Goodwill) $ 87 $ 106