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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Millions
 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Operating activities:    
Income from continuing operations, net of tax $ 149 $ 4,355
Income (loss) from discontinued operations, net of tax (1) 15
Net income 148 4,370
Adjustments to reconcile net income (loss) to net cash from operating activities:    
Provision for credit losses 10,000 4,418
Depreciation and amortization, net 2,701 2,434
Deferred tax benefit (1,420) (72)
Net securities gains (25) (44)
Gain on sales of loans (15) (53)
Stock-based compensation expense 128 175
Other (including unrealized gains from equity investments) (477) 0
Loans held for sale:    
Originations and purchases (6,739) (8,064)
Proceeds from sales and paydowns 5,833 8,126
Changes in operating assets and liabilities:    
Changes in interest receivable 207 (13)
Changes in other assets 1,052 1,852
Changes in interest payable (107) (88)
Changes in other liabilities 785 (522)
Net change from discontinued operations 1 0
Net cash from operating activities 12,072 12,519
Securities available for sale:    
Purchases (35,189) (8,919)
Proceeds from paydowns and maturities 15,593 6,099
Proceeds from sales 812 4,226
Securities held to maturity:    
Purchases 0 (396)
Proceeds from paydowns and maturities 0 3,209
Loans:    
Net changes in loans held for investment 9,083 (10,555)
Principal recoveries of loans previously charged off 1,898 1,947
Net purchases of premises and equipment (543) (631)
Net cash from acquisition activities (7) (85)
Net cash from other investing activities (564) (781)
Net cash from investing activities (8,917) (5,886)
Financing activities:    
Changes in deposits 42,763 7,072
Issuance of securitized debt obligations 1,248 6,656
Maturities and paydowns of securitized debt obligations (5,752) (6,222)
Issuance of senior and subordinated notes and long-term FHLB advances 3,987 4,142
Maturities and paydowns of senior and subordinated notes and long-term FHLB advances (7,156) (5,595)
Changes in other borrowings (6,636) (8,964)
Common stock:    
Net proceeds from issuances 184 153
Dividends paid (415) (569)
Preferred stock:    
Net proceeds from issuances 1,330 1,463
Dividends paid (212) (185)
Redemptions (875) 0
Purchases of treasury stock (390) (536)
Proceeds from share-based payment activities 21 0
Net cash from financing activities 28,097 (2,585)
Changes in cash, cash equivalents and restricted cash for securitization investors 31,252 4,048
Cash, cash equivalents and restricted cash for securitization investors, beginning of the period 13,749 13,489
Cash, cash equivalents and restricted cash for securitization investors, end of the period 45,001 17,537
Non-cash items:    
Net transfers from (to) loans held for investment to (from) loans held for sale 2,173 1,494
Interest paid 2,944 3,689
Income tax paid $ 625 $ 364