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Loans - Credit Card Delinquency Status (Details) - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Financing Receivable, Allowance for Credit Loss [Line Items]      
Total loans held for investment $ 251,624 $ 265,809 $ 245,899
Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 106,323    
Revolving Loans Converted to Term 633    
Total loans held for investment 106,956 128,236  
Domestic credit card: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 97,969    
Revolving Loans Converted to Term 535    
Total loans held for investment 98,504 118,606  
International card businesses: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 8,354    
Revolving Loans Converted to Term 98    
Total loans held for investment 8,452 $ 9,630  
Current | Domestic credit card: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 95,629    
Revolving Loans Converted to Term 487    
Total loans held for investment 96,116    
Current | International card businesses: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 8,152    
Revolving Loans Converted to Term 66    
Total loans held for investment 8,218    
30-59 days | Domestic credit card: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 734    
Revolving Loans Converted to Term 21    
Total loans held for investment 755    
30-59 days | International card businesses: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 79    
Revolving Loans Converted to Term 11    
Total loans held for investment 90    
60-89 days | Domestic credit card: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 451    
Revolving Loans Converted to Term 13    
Total loans held for investment 464    
60-89 days | International card businesses: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 47    
Revolving Loans Converted to Term 11    
Total loans held for investment 58    
Greater than 90 days | Domestic credit card: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 1,155    
Revolving Loans Converted to Term 14    
Total loans held for investment 1,169    
Greater than 90 days | International card businesses: | Credit Card      
Financing Receivable, Allowance for Credit Loss [Line Items]      
Revolving Loans 76    
Revolving Loans Converted to Term 10    
Total loans held for investment $ 86