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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Operating activities:    
Income (loss) from continuing operations, net of tax $ 3,327 $ (1,340)
Loss from discontinued operations, net of tax (2) 0
Net Income (Loss) 3,325 (1,340)
Adjustments to reconcile net income (loss) to net cash from operating activities:    
Provision (benefit) for credit losses (823) 5,423
Depreciation and amortization, net 855 893
Deferred tax provision (benefit) 345 (748)
Net securities losses (gains) (4) 0
Gain on sales of loans (5) (4)
Stock-based compensation expense 119 24
Other (including (gains) and losses from equity investments) 66 0
Loans held for sale:    
Originations and purchases (1,914) (2,258)
Proceeds from sales and paydowns 1,651 1,507
Changes in operating assets and liabilities:    
Changes in interest receivable 91 71
Changes in other assets (1,570) 1,325
Changes in interest payable (64) (80)
Changes in other liabilities (435) 595
Net change from discontinued operations (1) 1
Net cash from operating activities 1,636 5,409
Securities available for sale:    
Purchases (7,881) (3,927)
Proceeds from paydowns and maturities 7,015 3,822
Proceeds from sales 595 144
Loans:    
Net changes in loans held for investment 7,055 686
Principal recoveries of loans previously charged off 614 666
Net purchases of premises and equipment (178) (154)
Net cash from other investing activities 52 (196)
Net cash from investing activities 7,272 1,041
Financing activities:    
Changes in deposits 4,938 6,702
Issuance of securitized debt obligations 0 1,248
Maturities and paydowns of securitized debt obligations (271) (2,208)
Issuance of senior and subordinated notes and long-term FHLB advances 0 1,995
Maturities and paydowns of senior and subordinated notes and long-term FHLB advances (1,500) (1,500)
Changes in other borrowings 169 (927)
Common stock:    
Net proceeds from issuances 60 63
Dividends paid (184) (185)
Preferred stock:    
Net proceeds from issuances 0 1,209
Dividends paid (61) (55)
Redemptions 0 (875)
Purchases of treasury stock (575) (386)
Proceeds from share-based payment activities 19 20
Net cash from financing activities 2,595 5,101
Changes in cash, cash equivalents and restricted cash for securitization investors 11,503 11,551
Cash, cash equivalents and restricted cash for securitization investors, beginning of the period 40,771 13,749
Cash, cash equivalents and restricted cash for securitization investors, end of the period 52,274 25,300
Non-cash items:    
Net transfers from (to) loans held for investment to (from) loans held for sale 160 (73)
Interest paid 637 1,157
Income tax paid $ 111 $ 64