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Loans - TDR - Subsequent Defaults (Details)
$ in Millions
12 Months Ended
Dec. 31, 2021
USD ($)
contract
Dec. 31, 2020
USD ($)
contract
Dec. 31, 2019
USD ($)
contract
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 86,472 96,905 122,156
Total Loans | $ $ 428 $ 414 $ 306
Credit Card      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 77,608 91,002 116,556
Total Loans | $ $ 122 $ 156 $ 209
Consumer Banking      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 8,856 5,887 5,599
Total Loans | $ $ 136 $ 78 $ 72
Consumer Banking | Auto      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 8,847 5,877 5,575
Total Loans | $ $ 136 $ 77 $ 70
Consumer Banking | Retail banking      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 9 10 24
Total Loans | $ $ 0 $ 1 $ 2
Commercial Banking      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 8 16 1
Total Loans | $ $ 170 $ 180 $ 25
Commercial Banking | Commercial and multifamily real estate      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 1 1 0
Total Loans | $ $ 50 $ 50 $ 0
Commercial Banking | Commercial And Industrial [Member]      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 7 15 1
Total Loans | $ $ 120 $ 130 $ 25
Domestic credit card: | Credit Card      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 18,694 32,639 47,086
Total Loans | $ $ 35 $ 69 $ 99
International card businesses: | Credit Card      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 58,914 58,363 69,470
Total Loans | $ $ 87 $ 87 $ 110