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Business Segments and Revenue from Contracts with Customers - Segment Results and Reconciliation (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Dec. 31, 2021
Segment Reporting Information [Line Items]          
Net interest income (loss) $ 7,003 $ 6,156 $ 19,917 $ 17,721  
Non-interest income (loss) 1,802 1,674 5,293 4,596  
Total net revenue (loss) 8,805 7,830 25,210 22,317  
Provision (benefit) for credit losses 1,669 (342) 3,431 (2,325)  
Non-interest expense 4,949 4,186 14,083 11,892  
Income (loss) from continuing operations before income taxes 2,187 3,986 7,696 12,750  
Income tax provision (benefit) 493 882 1,568 2,782  
Income (loss) from continuing operations, net of tax 1,694 3,104 6,128 9,968  
Total loans held for investment 303,943 261,390 303,943 261,390 $ 277,340
Total Deposits 317,193 305,938 317,193 305,938 $ 310,980
Uncollectible portion of billed finance charges and fees 222 123 625 478  
Operating segments | Credit Card          
Segment Reporting Information [Line Items]          
Net interest income (loss) 4,313 3,620 12,051 10,209  
Non-interest income (loss) 1,454 1,263 4,322 3,545  
Total net revenue (loss) 5,767 4,883 16,373 13,754  
Provision (benefit) for credit losses 1,261 (198) 2,387 (1,325)  
Non-interest expense 3,004 2,424 8,558 6,822  
Income (loss) from continuing operations before income taxes 1,502 2,657 5,428 8,257  
Income tax provision (benefit) 356 627 1,291 1,952  
Income (loss) from continuing operations, net of tax 1,146 2,030 4,137 6,305  
Total loans held for investment 126,913 105,030 126,913 105,030  
Total Deposits 0 0 0 0  
Operating segments | Consumer Banking          
Segment Reporting Information [Line Items]          
Net interest income (loss) 2,311 2,159 6,571 6,290  
Non-interest income (loss) 129 127 330 412  
Total net revenue (loss) 2,440 2,286 6,901 6,702  
Provision (benefit) for credit losses 285 (91) 696 (523)  
Non-interest expense 1,340 1,186 3,862 3,426  
Income (loss) from continuing operations before income taxes 815 1,191 2,343 3,799  
Income tax provision (benefit) 193 282 555 897  
Income (loss) from continuing operations, net of tax 622 909 1,788 2,902  
Total loans held for investment 81,199 77,112 81,199 77,112  
Total Deposits 256,661 252,387 256,661 252,387  
Operating segments | Commercial Banking          
Segment Reporting Information [Line Items]          
Net interest income (loss) 699 578 1,941 1,558  
Non-interest income (loss) 319 306 868 803  
Total net revenue (loss) 1,018 884 2,809 2,361  
Provision (benefit) for credit losses 123 (53) 353 (475)  
Non-interest expense 542 459 1,515 1,295  
Income (loss) from continuing operations before income taxes 353 478 941 1,541  
Income tax provision (benefit) 83 113 223 364  
Income (loss) from continuing operations, net of tax 270 365 718 1,177  
Total loans held for investment 95,831 79,248 95,831 79,248  
Total Deposits 41,058 43,347 41,058 43,347  
Other          
Segment Reporting Information [Line Items]          
Net interest income (loss) (320) (201) (646) (336)  
Non-interest income (loss) (100) (22) (227) (164)  
Total net revenue (loss) (420) (223) (873) (500)  
Provision (benefit) for credit losses 0 0 (5) (2)  
Non-interest expense 63 117 148 349  
Income (loss) from continuing operations before income taxes (483) (340) (1,016) (847)  
Income tax provision (benefit) (139) (140) (501) (431)  
Income (loss) from continuing operations, net of tax (344) (200) (515) (416)  
Total loans held for investment 0 0 0 0  
Total Deposits $ 19,474 $ 10,204 $ 19,474 $ 10,204