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Business Segments and Revenue from Contracts with Customers - Segment Results and Reconciliation (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Dec. 31, 2022
Segment Reporting Information [Line Items]          
Net interest income (loss) $ 7,113 $ 6,517 $ 14,299 $ 12,914  
Non-interest income 1,899 1,715 3,616 3,491  
Total net revenue (loss) 9,012 8,232 17,915 16,405  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 2,490 1,085 5,285 1,762  
Non-interest expense 4,794 4,583 9,739 9,134  
Income (loss) from continuing operations before income taxes 1,728 2,564 2,891 5,509  
Income tax provision (benefit) 297 533 500 1,075  
Income (loss) from continuing operations, net of tax 1,431 2,031 2,391 4,434  
Total loans held for investment 311,323 296,384 311,323 296,384 $ 312,331
Total Deposits 343,705 307,885 343,705 307,885 $ 332,992
Uncollectible portion of billed finance charges and fees 443 211 848 403  
Operating segments | Credit Card          
Segment Reporting Information [Line Items]          
Net interest income (loss) 4,727 3,899 9,384 7,738  
Non-interest income 1,499 1,410 2,862 2,868  
Total net revenue (loss) 6,226 5,309 12,246 10,606  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 2,084 581 4,345 1,126  
Non-interest expense 3,020 2,771 6,058 5,554  
Income (loss) from continuing operations before income taxes 1,122 1,957 1,843 3,926  
Income tax provision (benefit) 265 466 437 935  
Income (loss) from continuing operations, net of tax 857 1,491 1,406 2,991  
Total loans held for investment 142,491 120,880 142,491 120,880  
Total Deposits 0 0 0 0  
Operating segments | Consumer Banking          
Segment Reporting Information [Line Items]          
Net interest income (loss) 2,269 2,147 4,629 4,260  
Non-interest income 149 96 284 201  
Total net revenue (loss) 2,418 2,243 4,913 4,461  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 259 281 534 411  
Non-interest expense 1,231 1,286 2,514 2,522  
Income (loss) from continuing operations before income taxes 928 676 1,865 1,528  
Income tax provision (benefit) 219 160 440 362  
Income (loss) from continuing operations, net of tax 709 516 1,425 1,166  
Total loans held for investment 77,280 81,531 77,280 81,531  
Total Deposits 286,174 255,904 286,174 255,904  
Operating segments | Commercial Banking          
Segment Reporting Information [Line Items]          
Net interest income (loss) 632 635 1,280 1,242  
Non-interest income 257 272 469 549  
Total net revenue (loss) 889 907 1,749 1,791  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 146 222 405 230  
Non-interest expense 482 485 1,012 973  
Income (loss) from continuing operations before income taxes 261 200 332 588  
Income tax provision (benefit) 61 48 78 140  
Income (loss) from continuing operations, net of tax 200 152 254 448  
Total loans held for investment 91,552 93,973 91,552 93,973  
Total Deposits 36,793 38,844 36,793 38,844  
Other          
Segment Reporting Information [Line Items]          
Net interest income (loss) (515) (164) (994) (326)  
Non-interest income (6) (63) 1 (127)  
Total net revenue (loss) (521) (227) (993) (453)  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 1 1 1 (5)  
Non-interest expense 61 41 155 85  
Income (loss) from continuing operations before income taxes (583) (269) (1,149) (533)  
Income tax provision (benefit) (248) (141) (455) (362)  
Income (loss) from continuing operations, net of tax (335) (128) (694) (171)  
Total loans held for investment 0 0 0 0  
Total Deposits $ 20,738 $ 13,137 $ 20,738 $ 13,137