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Loans (Tables)

9 Months Ended

Sep. 30, 2024

Receivables [Abstract]

Loan Portfolio Composition and Aging Analysis

The table below presents the composition and aging analysis of our loans held for investment portfolio as of September 30, 2024 and December 31, 2023. The delinquency aging includes all past due loans, both performing and nonperforming.

Table 4.1: Loan Portfolio Composition and Aging Analysis

						September 30, 2024
												Delinquent Loans
(Dollars in millions)						Current						30-59 Days						60-89 Days						> 90 Days						Total Delinquent Loans						Total Loans
Credit Card:
Domestic credit card						$	142,633					$	1,982					$	1,469					$	3,316					$	6,767					$	149,400
International card businesses						6,914						116						75						146						337						7,251
Total credit card						149,547						2,098						1,544						3,462						7,104						156,651
Consumer Banking:
Auto						70,682						2,895						1,452						476						4,823						75,505
Retail banking						1,229						13						2						9						24						1,253
Total consumer banking						71,911						2,908						1,454						485						4,847						76,758
Commercial Banking:
Commercial and multifamily real estate						32,016						114						20						49						183						32,199
Commercial and industrial						54,320						114						54						147						315						54,635
Total commercial banking						86,336						228						74						196						498						86,834
Total loans(1)						$	307,794					$	5,234					$	3,072					$	4,143					$	12,449					$	320,243
% of Total loans						96.11%						1.64%						0.96%						1.29%						3.89%						100.00%

    

						December 31, 2023
												Delinquent Loans
(Dollars in millions)						Current						30-59 Days						60-89 Days						> 90 Days						Total Delinquent Loans						Total Loans
Credit Card:
Domestic credit card						$	140,860					$	1,968					$	1,471					$	3,367					$	6,806					$	147,666
International card businesses						6,552						116						76						137						329						6,881
Total credit card						147,412						2,084						1,547						3,504						7,135						154,547
Consumer Banking:
Auto						68,768						3,268						1,555						484						5,307						74,075
Retail banking						1,329						15						3						15						33						1,362
Total consumer banking						70,097						3,283						1,558						499						5,340						75,437

						December 31, 2023
												Delinquent Loans
(Dollars in millions)						Current						30-59 Days						60-89 Days						> 90 Days						Total Delinquent Loans						Total Loans
Commercial Banking:
Commercial and multifamily real estate						34,325						0						14						107						121						34,446
Commercial and industrial						55,861						0						0						181						181						56,042
Total commercial banking						90,186						0						14						288						302						90,488
Total loans(1)						$	307,695					$	5,367					$	3,119					$	4,291					$	12,777					$	320,472
% of Total loans						96.01%						1.68%						0.97%						1.34%						3.99%						100.00%

__________

(1)Loans include unamortized premiums, discounts, and deferred fees and costs totaling $1.3 billion and $1.4 billion as of September 30, 2024 and December 31, 2023, respectively.

90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans

The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of September 30, 2024 and December 31, 2023. Nonperforming loans generally include loans that have been placed on nonaccrual status.

Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans

						September 30, 2024																		December 31, 2023
(Dollars in millions)						> 90 Days and Accruing						Nonperforming Loans(1)						Nonperforming  Loans Without an Allowance						> 90 Days and Accruing						Nonperforming Loans(1)						Nonperforming  Loans Without an Allowance
Credit Card:
Domestic credit card						$	3,316					N/A						$	0					$	3,367					N/A						$	0
International card businesses						140						$	11					0						132						$	9					0
Total credit card						3,456						11						0						3,499						9						0
Consumer Banking:
Auto						0						685						0						0						712						0
Retail banking						0						27						14						0						46						19
Total consumer banking						0						712						14						0						758						19
Commercial Banking:
Commercial and multifamily real estate						0						630						314						0						425						335
Commercial and industrial						0						718						552						55						336						193
Total commercial banking						0						1,348						866						55						761						528
Total						$	3,456					$	2,071					$	880					$	3,554					$	1,528					$	547
% of Total loans held for investment						1.08		%				0.65		%				0.27		%				1.11		%				0.48		%				0.17		%

__________

(1)We recognized interest income for loans classified as nonperforming of $6 million and $70 million for the three and nine months ended September 30, 2024, respectively, and $11 million and $47 million for the three and nine months ended September 30, 2023, respectively.

Credit Quality Indicator

The table below presents our credit card portfolio by delinquency status as of September 30, 2024 and December 31, 2023.

Table 4.3: Credit Card Delinquency Status

												September 30, 2024																		December 31, 2023
(Dollars in millions)												Revolving Loans						Revolving Loans Converted to Term						Total						Revolving Loans						Revolving Loans Converted to Term						Total
Credit Card:
Domestic credit card:
Current												$	142,201					$	432					$	142,633					$	140,521					$	339					$	140,860
30-59 days												1,952						30						1,982						1,940						28						1,968
60-89 days												1,450						19						1,469						1,454						17						1,471
Greater than 90 days												3,289						27						3,316						3,339						28						3,367
Total domestic credit card												148,892						508						149,400						147,254						412						147,666
International card businesses:
Current												6,877						37						6,914						6,521						31						6,552
30-59 days												111						5						116						112						4						116
60-89 days												71						4						75						72						4						76
Greater than 90 days												142						4						146						132						5						137
Total international card businesses												7,201						50						7,251						6,837						44						6,881
Total credit card												$	156,093					$	558					$	156,651					$	154,091					$	456					$	154,547

The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of September 30, 2024 and December 31, 2023. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.

Table 4.4: Consumer Banking Portfolio by Vintage Year

						September 30, 2024
						Term Loans by Vintage Year
(Dollars in millions)						2024						2023						2022						2021						2020						Prior						Total Term Loans						Revolving Loans						Revolving Loans Converted to Term						Total
Auto—At origination FICO scores:(1)
Greater than 660						$	12,790					$	9,219					$	9,214					$	6,501					$	1,832					$	578					$	40,134					$	0					$	0					$	40,134
621-660						4,316						3,827						3,262						2,291						811						330						14,837						0						0						14,837
620 or below						6,045						5,331						4,071						2,935						1,453						699						20,534						0						0						20,534
Total auto						23,151						18,377						16,547						11,727						4,096						1,607						75,505						0						0						75,505
Retail banking—Delinquency status:
Current						113						78						92						52						54						494						883						342						4						1,229
30-59 days						0						0						0						0						0						2						2						11						0						13
60-89 days						0						0						0						0						0						0						0						2						0						2
Greater than 90 days						0						0						0						0						1						7						8						1						0						9
Total retail banking						113						78						92						52						55						503						893						356						4						1,253
Total consumer banking						$	23,264					$	18,455					$	16,639					$	11,779					$	4,151					$	2,110					$	76,398					$	356					$	4					$	76,758

						December 31, 2023
						Term Loans by Vintage Year
(Dollars in millions)						2023						2022						2021						2020						2019						Prior						Total Term Loans						Revolving Loans						Revolving Loans Converted to Term						Total
Auto—At origination FICO scores:(1)
Greater than 660						$	12,219					$	12,593					$	9,505					$	3,124					$	1,213					$	309					$	38,963					$	0					$	0					$	38,963
621-660						4,863						4,432						3,346						1,337						592						192						14,762						0						0						14,762
620 or below						6,647						5,539						4,283						2,349						1,131						401						20,350						0						0						20,350
Total auto						23,729						22,564						17,134						6,810						2,936						902						74,075						0						0						74,075
Retail banking—Delinquency status:
Current						98						157						57						65						117						468						962						363						4						1,329
30-59 days						1						0						1						1						0						1						4						11						0						15
60-89 days						0						0						0						0						0						1						1						2						0						3
Greater than 90 days						0						0						0						0						0						8						8						6						1						15
Total retail banking						99						157						58						66						117						478						975						382						5						1,362
Total consumer banking						$	23,828					$	22,721					$	17,192					$	6,876					$	3,053					$	1,380					$	75,050					$	382					$	5					$	75,437

__________

(1)Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.

The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of September 30, 2024 and December 31, 2023. The internal risk rating status includes all past due loans, both performing and nonperforming.

Table 4.5: Commercial Banking Portfolio by Internal Risk Ratings

						September 30, 2024
						Term Loans by Vintage Year
(Dollars in millions)						2024						2023						2022						2021						2020						Prior						Total Term Loans						Revolving Loans						Revolving Loans Converted to Term						Total
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized						$	1,262					$	2,300					$	3,643					$	2,265					$	965					$	5,096					$	15,531					$	12,591					$	50					$	28,172
Criticized performing						53						91						1,525						294						128						1,048						3,139						161						97						3,397
Criticized nonperforming						23						0						14						141						83						341						602						28						0						630
Total commercial and multifamily real estate						1,338						2,391						5,182						2,700						1,176						6,485						19,272						12,780						147						32,199
Commercial and industrial
Noncriticized						4,106						6,046						10,197						5,770						2,762						7,001						35,882						14,637						144						50,663
Criticized performing						6						193						781						811						118						367						2,276						978						0						3,254
Criticized nonperforming						62						13						128						17						189						120						529						189						0						718
Total commercial and industrial						4,174						6,252						11,106						6,598						3,069						7,488						38,687						15,804						144						54,635
Total commercial banking						$	5,512					$	8,643					$	16,288					$	9,298					$	4,245					$	13,973					$	57,959					$	28,584					$	291					$	86,834

						December 31, 2023
						Term Loans by Vintage Year
(Dollars in millions)						2023						2022						2021						2020						2019						Prior						Total Term Loans						Revolving Loans						Revolving Loans Converted to Term						Total
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized						$	3,068					$	4,665					$	2,773					$	1,019					$	2,104					$	3,670					$	17,299					$	12,565					$	25					$	29,889
Criticized performing						148						1,494						706						284						463						904						3,999						133						0						4,132
Criticized nonperforming						65						26						124						0						47						163						425						0						0						425
Total commercial and multifamily real estate						3,281						6,185						3,603						1,303						2,614						4,737						21,723						12,698						25						34,446
Commercial and industrial
Noncriticized						6,909						11,935						6,994						3,566						2,359						5,117						36,880						14,822						167						51,869
Criticized performing						353						706						655						237						348						349						2,648						1,189						0						3,837
Criticized nonperforming						13						53						30						18						123						68						305						31						0						336
Total commercial and industrial						7,275						12,694						7,679						3,821						2,830						5,534						39,833						16,042						167						56,042
Total commercial banking						$	10,556					$	18,879					$	11,282					$	5,124					$	5,444					$	10,271					$	61,556					$	28,740					$	192					$	90,488

__________

(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.

The table below presents gross charge-offs for loans held for investment by vintage year during the nine months ended September 30, 2024.

Table 5.2: Gross Charge-Offs by Vintage Year

						Nine Months Ended September 30, 2024
						Term Loans by Vintage Year
(Dollars in millions)						2024						2023						2022						2021						2020												Prior						Total Term Loans						Revolving Loans						Revolving Loans Converted to Term						Total
Credit Card
Domestic credit card						N/A						N/A						N/A						N/A						N/A												N/A						N/A						$	7,425					$	84					$	7,509
International card business						N/A						N/A						N/A						N/A						N/A												N/A						N/A						373						10						383
Total credit card						N/A						N/A						N/A						N/A						N/A												N/A						N/A						7,798						94						7,892
Consumer Banking
Auto						$	70					$	474					$	630					$	457					$	184											$	126					$	1,941					0						0						1,941
Retail banking						1						0						0						0						0												3						4						57						1						62
Total consumer banking						71						474						630						457						184												129						1,945						57						1						2,003
Commercial Banking
Commercial and multifamily real estate						0						0						5						31						0												49						85						0						0						85
Commercial and industrial						0						0						46						5						16												4						71						10						0						81
Total commercial banking						0						0						51						36						16												53						156						10						0						166
Total						$	71					$	474					$	681					$	493					$	200											$	182					$	2,101					$	7,865					$	95					$	10,061

FDM Disclosures

The following tables present the major modification types, amortized cost amounts for each modification type and financial effects for all FDMs undertaken during the three and nine months ended September 30, 2024 and 2023.

Table 4.6: Financial Difficulty Modifications to Borrowers

						Three Months Ended September 30, 2024
						Credit Card																		Consumer Banking																		Commercial Banking
(Dollars in millions)						Domestic Card						International Card Businesses						Total Credit Card						Auto						Retail Banking						Total Consumer Banking						Commercial and Multifamily Real Estate						Commercial and Industrial						Total Commercial Banking						Total
Interest rate reduction						$	173					$	60					$	233					—						—						—						—						$	9					$	9					$	242
Term extension						—						—						—						$	10					$	3					$	13					$	286					432						718						731
Principal balance reduction						—						—						—						9						—						9						—						—						—						9
Interest rate reduction and term extension						5						—						5						258						—						258						—						1						1						264
Other(1)						—						—						—						2						—						2						21						31						52						54
Total loans modified						$	178					$	60					$	238					$	279					$	3					$	282					$	307					$	473					$	780					$	1,300
% of total class of receivables						0.12		%				0.83		%				0.15		%				0.37		%				0.22		%				0.37		%				0.96		%				0.87		%				0.90		%				0.41		%

						Nine Months Ended September 30, 2024
						Credit Card																		Consumer Banking																		Commercial Banking
(Dollars in millions)						Domestic Card						International Card Businesses						Total Credit Card						Auto						Retail Banking						Total Consumer Banking						Commercial and Multifamily Real Estate						Commercial and Industrial						Total Commercial Banking						Total
Interest rate reduction						$	472					$	113					$	585					—						—						—						—						$	9					$	9					$	594
Term extension						—						—						—						$	17					$	4					$	21					$	513					695						1,208						1,229
Principal balance reduction						—						—						—						19						—						19						—						15						15						34
Interest rate reduction and term extension						8						—						8						573						—						573						—						7						7						588
Other(1)						—						—						—						3						1						4						159						117						276						280
Total loans modified						$	480					$	113					$	593					$	612					$	5					$	617					$	672					$	843					$	1,515					$	2,725
% of total class of receivables						0.32		%				1.56		%				0.38		%				0.81		%				0.42		%				0.80		%				2.09		%				1.54		%				1.74		%				0.85		%

						Three Months Ended September 30, 2023
						Credit Card																		Consumer Banking																		Commercial Banking
(Dollars in millions)						Domestic Card						International Card Businesses						Total Credit Card						Auto						Retail Banking						Total Consumer Banking						Commercial and Multifamily Real Estate						Commercial and Industrial						Total Commercial Banking						Total
Interest rate reduction						$	200					$	42					$	242					—						—						—						—						—						—						$	242
Term extension						—						—						—						$	14					$	2					$	16					$	128					$	147					$	275					291
Principal balance reduction						—						—						—						8						—						8						—						—						—						8
Interest rate reduction and term extension						7						—						7						248						—						248						—						26						26						281
Other(1)						—						—						—						2						7						9						—						56						56						65
Total loans modified						$	207					$	42					$	249					$	272					$	9					$	281					$	128					$	229					$	357					$	887
% of total class of receivables						0.15		%				0.65		%				0.17		%				0.36		%				0.62		%				0.36		%				0.36		%				0.41		%				0.39		%				0.28		%

						Nine Months Ended September 30, 2023
						Credit Card																		Consumer Banking																		Commercial Banking
(Dollars in millions)						Domestic Card						International Card Businesses						Total Credit Card						Auto						Retail Banking						Total Consumer Banking						Commercial and Multifamily Real Estate						Commercial and Industrial						Total Commercial Banking						Total
Interest rate reduction						$	437					$	76					$	513					—						—						—						—						—						—						$	513
Term extension						—						—						—						$	76					$	3					$	79					$	327					$	347					$	674					753
Principal balance reduction						—						—						—						17						—						17						—						—						—						17
Principal balance reduction and term extension						—						—						—						—						—						—						—						15						15						15
Interest rate reduction and term extension						10						—						10						504						—						504						—						26						26						540
Other(1)						—						—						—						3						7						10						54						151						205						215
Total loans modified						$	447					$	76					$	523					$	600					$	10					$	610					$	381					$	539					$	920					$	2,053
% of total class of receivables						0.32		%				1.17		%				0.36		%				0.79		%				0.75		%				0.79		%				1.07		%				0.97		%				1.01		%				0.65		%

__________

(1)Primarily consists of modifications or combinations of modifications not categorized above, such as increases in committed exposure, forbearances and other types of modifications in Commercial Banking.

Table 4.7: Financial Effects of Financial Difficulty Modifications to Borrowers

						Three Months Ended September 30, 2024
						Credit Card												Consumer Banking												Commercial Banking
(Dollars in millions)						Domestic Card						International Card Businesses												Auto						Retail Banking												Commercial and Multifamily Real Estate						Commercial and Industrial
Weighted-average interest rate reduction						20.49%						27.01%												8.83%						—%												—%						2.14%
Payment delay duration (in months)						12						—												6						25												18						18
Principal balance reduction						—						—												—						—												—						—

						Nine Months Ended September 30, 2024
						Credit Card															Consumer Banking																		Commercial Banking
						Domestic Card						International Card Businesses												Auto						Retail Banking												Commercial and Multifamily Real Estate						Commercial and Industrial
Weighted-average interest rate reduction						20.19%						26.76%												8.78%						3.48%												0.79%						1.90%
Payment delay duration (in months)						12						—												6						4												11						16
Principal balance reduction						—						—												—						—												—						$15

						Three Months Ended September 30, 2023
						Credit Card																		Consumer Banking																		Commercial Banking
						Domestic Card						International Card Businesses												Auto						Retail Banking												Commercial and Multifamily Real Estate						Commercial and Industrial
Weighted-average interest rate reduction						19.40%						27.41%												8.67%						—%												—%						0.25%
Payment delay duration (in months)						12						—												6						8												11						17
Principal balance reduction						—						—												—						—												—						—

						Nine Months Ended September 30, 2023
						Credit Card																		Consumer Banking																		Commercial Banking
						Domestic Card						International Card Businesses												Auto						Retail Banking												Commercial and Multifamily Real Estate						Commercial and Industrial
Weighted-average interest rate reduction						19.19%						27.08%												8.74%						2.00%												—%						0.25%
Payment delay duration (in months)						12						—												6						13												15						9
Principal balance reduction						—						—												$1						—												$20						$3

For the interim reporting period ended September 30, 2024, the delinquency status as of this date is shown in the table below for FDMs entered into over the preceding twelve month period. For the interim reporting period ended September 30, 2023, the delinquency status as of this date is shown in the table below for FDMs entered into during the first nine months of 2023.

Table 4.8 Delinquency Status of Financial Difficulty Modifications to Borrowers(1)

						September 30, 2024
												Delinquent Loans
(Dollars in millions)						Current						30-59 Days						60-89 Days						> 90 Days						Total Delinquent Loans						Total Loans
Credit Card:
Domestic credit card						$	423					$	60					$	45					$	88					$	193					$	616
International card businesses						68						12						11						37						60						128
Total credit card						491						72						56						125						253						744
Consumer Banking:
Auto						560						112						71						28						211						771
Retail banking						10						0						0						0						0						10
Total consumer banking						570						112						71						28						211						781
Commercial Banking:
Commercial and multifamily real estate						646						0						0						28						28						674
Commercial and industrial						768						74						4						65						143						911
Total commercial banking						1,414						74						4						93						171						1,585
Total						$	2,475					$	258					$	131					$	246					$	635					$	3,110

						September 30, 2023
												Delinquent Loans
(Dollars in millions)						Current						30-59 Days						60-89 Days						> 90 Days						Total Delinquent Loans						Total Loans
Credit Card:
Domestic credit card						$	283					$	65					$	40					$	59					$	164					$	447
International card businesses						35						8						8						25						41						76
Total credit card						318						73						48						84						205						523
Consumer Banking:
Auto						457						79						46						18						143						600
Retail banking						10						0						0						0						0						10
Total consumer banking						467						79						46						18						143						610
Commercial Banking:
Commercial and multifamily real estate						318						0						0						63						63						381
Commercial and industrial						417						4						0						118						122						539
Total commercial banking						735						4						0						181						185						920
Total						$	1,520					$	156					$	94					$	283					$	533					$	2,053

__________

(1)Commitments to lend additional funds on FDMs totaled $263 million and $75 million as of September 30, 2024 and 2023, respectively.

Schedule of Debtor Troubled Debt Restructuring, Subsequent Periods

The following table presents FDMs that entered subsequent default for the three and nine months ended September 30, 2024 and 2023.

Table 4.9 Subsequent Defaults of Financial Difficulty Modifications to Borrowers

						Three Months Ended September 30, 2024
(Dollars in millions)						Interest Rate Reduction						Term Extension												Interest Rate Reduction and Term Extension						Other Modifications						Total Loans
Credit Card:
Domestic credit card						$	52					$	0											$	0					$	0					$	52
International card businesses						21						0												0						0						21
Total credit card						73						0												0						0						73
Consumer Banking:
Auto						0						1												110						0						111
Retail banking						0						0												0						0						0
Total consumer banking						0						1												110						0						111
Commercial Banking:
Commercial and multifamily real estate						0						103												0						28						131
Commercial and industrial						0						0												0						0						0
Total commercial banking						0						103												0						28						131
Total						$	73					$	104											$	110					$	28					$	315

						Nine Months Ended September 30, 2024
(Dollars in millions)						Interest Rate Reduction						Term Extension												Interest Rate Reduction and Term Extension						Other Modifications						Total Loans
Credit Card:
Domestic credit card						$	179					$	0											$	2					$	0					$	181
International card businesses						56						0												0						0						56
Total credit card						235						0												2						0						237
Consumer Banking:
Auto						0						6												329						0						335
Retail banking						0						1												0						0						1
Total consumer banking						0						7												329						0						336
Commercial Banking:
Commercial and multifamily real estate						0						103												0						28						131
Commercial and industrial						0						125												0						255						380
Total commercial banking						0						228												0						283						511
Total						$	235					$	235											$	331					$	283					$	1,084

						Three Months Ended September 30, 2023
(Dollars in millions)						Interest Rate Reduction						Term Extension												Interest Rate Reduction and Term Extension												Total Loans
Credit Card:
Domestic credit card						$	17					$	0											$	0											$	17
International card businesses						6						0												0												6
Total credit card						23						0												0												23
Consumer Banking:
Auto						0						7												77												84
Total consumer banking						0						7												77												84
Commercial Banking:
Commercial and multifamily real estate						0						46												0												46
Commercial and industrial						0						51												0												51
Total commercial banking						0						97												0												97
Total						$	23					$	104											$	77											$	204

						Nine Months Ended September 30, 2023
(Dollars in millions)						Interest Rate Reduction						Term Extension												Interest Rate Reduction and Term Extension												Total Loans
Credit Card:
Domestic credit card						$	39					$	0											$	0											$	39
International card businesses						9						0												0												9
Total credit card						48						0												0												48
Consumer Banking:
Auto						0						9												129												138
Total consumer banking						0						9												129												138
Commercial Banking:
Commercial and multifamily real estate						0						46												0												46
Commercial and industrial						0						51												0												51
Total commercial banking						0						97												0												97
Total						$	48					$	106											$	129											$	283

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