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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing $ 3,456   $ 3,456   $ 3,554
Nonperforming Loans 2,071   2,071   1,528
Nonperforming Loans Without an Allowance $ 880   $ 880   $ 547
Percentage, 90 Days Past Due and Accruing 1.08%   1.08%   1.11%
Percentage, Nonperforming Loans 0.65%   0.65%   0.48%
Percentage, Nonperforming Loans Without an Allowance 0.27%   0.27%   0.17%
Interest income for loans classified as nonperforming $ 6 $ 11 $ 70 $ 47  
Credit Card:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 3,456   3,456   $ 3,499
Nonperforming Loans 11   11   9
Nonperforming Loans Without an Allowance 0   0   0
Credit Card: | Domestic credit card:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 3,316   3,316   3,367
Nonperforming Loans Without an Allowance 0   0   0
Credit Card: | International card businesses:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 140   140   132
Nonperforming Loans 11   11   9
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 712   712   758
Nonperforming Loans Without an Allowance 14   14   19
Consumer Banking: | Auto          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 685   685   712
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking: | Retail banking          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 27   27   46
Nonperforming Loans Without an Allowance 14   14   19
Commercial Banking:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   55
Nonperforming Loans 1,348   1,348   761
Nonperforming Loans Without an Allowance 866   866   528
Commercial Banking: | Commercial and multifamily real estate          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 630   630   425
Nonperforming Loans Without an Allowance 314   314   335
Commercial Banking: | Commercial and industrial          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   55
Nonperforming Loans 718   718   336
Nonperforming Loans Without an Allowance $ 552   $ 552   $ 193