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Loans (Tables) | 12 Months Ended
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Dec. 31, 2024
Receivables [Abstract] |
Loan Portfolio Composition and Aging Analysis | The table below presents the composition and aging analysis of our loans held for investment portfolio as of December 31, 2024 and 2023. The delinquency aging includes all past due loans, both performing and nonperforming. Table 4.1: Loan Portfolio Composition and Aging Analysis
|  | December 31, 2024
|  |  |  | Delinquent Loans |  |
(Dollars in millions) |  | Current |  | 30-59 Days |  | 60-89 Days |  | > 90 Days |  | Total Delinquent Loans |  | Total Loans
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 148,565 |  | $ | 1,973 |  | $ | 1,503 |  | $ | 3,577 |  | $ | 7,053 |  | $ | 155,618
International card businesses |  | 6,570 |  | 107 |  | 72 |  | 141 |  | 320 |  | 6,890
Total credit card |  | 155,135 |  | 2,080 |  | 1,575 |  | 3,718 |  | 7,373 |  | 162,508
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 71,600 |  | 3,149 |  | 1,529 |  | 551 |  | 5,229 |  | 76,829
Retail banking |  | 1,237 |  | 13 |  | 3 |  | 10 |  | 26 |  | 1,263
Total consumer banking |  | 72,837 |  | 3,162 |  | 1,532 |  | 561 |  | 5,255 |  | 78,092
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 31,733 |  | 31 |  | 9 |  | 130 |  | 170 |  | 31,903
Commercial and industrial |  | 55,030 |  | 3 |  | 22 |  | 217 |  | 242 |  | 55,272
Total commercial banking |  | 86,763 |  | 34 |  | 31 |  | 347 |  | 412 |  | 87,175
Total loans(1) |  | $ | 314,735 |  | $ | 5,276 |  | $ | 3,138 |  | $ | 4,626 |  | $ | 13,040 |  | $ | 327,775
% of Total loans |  | 96.02% |  | 1.61% |  | 0.96% |  | 1.41% |  | 3.98% |  | 100.00%
|  | December 31, 2023
|  |  |  | Delinquent Loans |  |
(Dollars in millions) |  | Current |  | 30-59 Days |  | 60-89 Days |  | > 90 Days |  | Total Delinquent Loans |  | Total Loans
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 140,860 |  | $ | 1,968 |  | $ | 1,471 |  | $ | 3,367 |  |  | $ | 6,806 |  |  | $ | 147,666 |
International card businesses |  | 6,552 |  | 116 |  | 76 |  | 137 |  |  | 329 |  |  | 6,881 |
Total credit card |  | 147,412 |  | 2,084 |  | 1,547 |  | 3,504 |  |  | 7,135 |  |  | 154,547 |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 68,768 |  | 3,268 |  | 1,555 |  | 484 |  |  | 5,307 |  |  | 74,075 |
Retail banking |  | 1,329 |  | 15 |  | 3 |  | 15 |  |  | 33 |  |  | 1,362 |
Total consumer banking |  | 70,097 |  | 3,283 |  | 1,558 |  | 499 |  |  | 5,340 |  |  | 75,437 |
|  | December 31, 2023
|  |  |  | Delinquent Loans |  |
(Dollars in millions) |  | Current |  | 30-59 Days |  | 60-89 Days |  | > 90 Days |  | Total Delinquent Loans |  | Total Loans
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 34,325 |  | 0 |  | 14 |  | 107 |  | 121 |  | 34,446
Commercial and industrial |  | 55,861 |  | 0 |  | 0 |  | 181 |  | 181 |  | 56,042
Total commercial banking |  | 90,186 |  | 0 |  | 14 |  | 288 |  | 302 |  | 90,488
Total loans(1) |  | $ | 307,695 |  | $ | 5,367 |  | $ | 3,119 |  | $ | 4,291 |  | $ | 12,777 |  | $ | 320,472
% of Total loans |  | 96.01% |  | 1.68% |  | 0.97% |  | 1.34% |  | 3.99% |  | 100.00%
__________ (1)Loans include unamortized premiums, discounts, and deferred fees and costs totaling $1.2 billion and $1.4 billion as of December 31, 2024 and 2023, respectively.
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans | The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of December 31, 2024 and 2023. Nonperforming loans generally include loans that have been placed on nonaccrual status. Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans
|  | December 31, 2024 |  | December 31, 2023
(Dollars in millions) |  | > 90 Days and Accruing |  | Nonperforming Loans(1) |  | Nonperforming Loans Without an Allowance |  | > 90 Days and Accruing |  | Nonperforming Loans(1) |  | Nonperforming Loans Without an Allowance
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 3,577 |  |  | N/A |  | $ | 0 |  |  | $ | 3,367 |  |  | N/A |  | $ | 0 |
International card businesses |  | 134 |  |  | $ | 10 |  |  | 0 |  |  | 132 |  |  | $ | 9 |  |  | 0 |
Total credit card |  | 3,711 |  |  | 10 |  |  | 0 |  |  | 3,499 |  |  | 9 |  |  | 0 |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 0 |  |  | 750 |  |  | 0 |  |  | 0 |  |  | 712 |  |  | 0 |
Retail banking |  | 0 |  |  | 25 |  |  | 12 |  |  | 0 |  |  | 46 |  |  | 19 |
Total consumer banking |  | 0 |  |  | 775 |  |  | 12 |  |  | 0 |  |  | 758 |  |  | 19 |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 0 |  |  | 509 |  |  | 227 |  |  | 0 |  |  | 425 |  |  | 335 |
Commercial and industrial |  | 96 |  |  | 701 |  |  | 607 |  |  | 55 |  |  | 336 |  |  | 193 |
Total commercial banking |  | 96 |  |  | 1,210 |  |  | 834 |  |  | 55 |  |  | 761 |  |  | 528 |
Total |  | $ | 3,807 |  |  | $ | 1,995 |  |  | $ | 846 |  |  | $ | 3,554 |  |  | $ | 1,528 |  |  | $ | 547 |
% of Total loans held for investment |  | 1.16 | % |  | 0.61 | % |  | 0.26 | % |  | 1.11 | % |  | 0.48 | % |  | 0.17 | %
__________ (1)We recognized interest income for loans classified as nonperforming of $111 million and $91 million for the years ended December 31, 2024 and 2023, respectively.
Credit Quality Indicator | The table below presents our credit card portfolio by delinquency status as of December 31, 2024 and 2023. Table 4.3: Credit Card Delinquency Status
|  |  |  | December 31, 2024 |  | December 31, 2023
(Dollars in millions) |  |  |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  | $ | 148,112 |  |  | $ | 453 |  |  | $ | 148,565 |  |  | $ | 140,521 |  |  | $ | 339 |  |  | $ | 140,860 |
30-59 days |  |  |  | 1,944 |  |  | 29 |  |  | 1,973 |  |  | 1,940 |  |  | 28 |  |  | 1,968 |
60-89 days |  |  |  | 1,483 |  |  | 20 |  |  | 1,503 |  |  | 1,454 |  |  | 17 |  |  | 1,471 |
Greater than 90 days |  |  |  | 3,549 |  |  | 28 |  |  | 3,577 |  |  | 3,339 |  |  | 28 |  |  | 3,367 |
Total domestic credit card |  |  |  | 155,088 |  |  | 530 |  |  | 155,618 |  |  | 147,254 |  |  | 412 |  |  | 147,666 |
International card businesses: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  | 6,533 |  |  | 37 |  |  | 6,570 |  |  | 6,521 |  |  | 31 |  |  | 6,552 |
30-59 days |  |  |  | 102 |  |  | 5 |  |  | 107 |  |  | 112 |  |  | 4 |  |  | 116 |
60-89 days |  |  |  | 69 |  |  | 3 |  |  | 72 |  |  | 72 |  |  | 4 |  |  | 76 |
Greater than 90 days |  |  |  | 135 |  |  | 6 |  |  | 141 |  |  | 132 |  |  | 5 |  |  | 137 |
Total international card businesses |  |  |  | 6,839 |  |  | 51 |  |  | 6,890 |  |  | 6,837 |  |  | 44 |  |  | 6,881 |
Total credit card |  |  |  | $ | 161,927 |  |  | $ | 581 |  |  | $ | 162,508 |  |  | $ | 154,091 |  |  | $ | 456 |  |  | $ | 154,547 |
The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of December 31, 2024 and 2023. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming. Table 4.4: Consumer Banking Portfolio by Vintage Year
|  | December 31, 2024 |  |
|  | Term Loans by Vintage Year |  |  |  |  |  |  |  |
(Dollars in millions) |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total |  |
Auto—At origination FICO scores:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Greater than 660 |  | $ | 17,057 |  |  | $ | 8,333 |  |  | $ | 8,194 |  |  | $ | 5,621 |  |  | $ | 1,482 |  |  | $ | 394 |  |  | $ | 41,081 |  |  | $ | 0 |  |  | $ | 0 |  |  | $ | 41,081 |  |  |
621-660 |  | 5,584 |  |  | 3,492 |  |  | 2,906 |  |  | 1,986 |  |  | 667 |  |  | 235 |  |  | 14,870 |  |  | 0 |  |  | 0 |  |  | 14,870 |  |  |
620 or below |  | 8,102 |  |  | 4,882 |  |  | 3,626 |  |  | 2,546 |  |  | 1,207 |  |  | 515 |  |  | 20,878 |  |  | 0 |  |  | 0 |  |  | 20,878 |  |  |
Total auto |  | 30,743 |  |  | 16,707 |  |  | 14,726 |  |  | 10,153 |  |  | 3,356 |  |  | 1,144 |  |  | 76,829 |  |  | 0 |  |  | 0 |  |  | 76,829 |  |  |
Retail banking—Delinquency status: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  | 143 |  |  | 78 |  |  | 93 |  |  | 49 |  |  | 51 |  |  | 469 |  |  | 883 |  |  | 351 |  |  | 3 |  |  | 1,237 |  |  |
30-59 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 2 |  |  | 11 |  |  | 0 |  |  | 13 |  |  |
60-89 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 2 |  |  | 0 |  |  | 3 |  |  |
Greater than 90 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 7 |  |  | 8 |  |  | 1 |  |  | 1 |  |  | 10 |  |  |
Total retail banking |  | 143 |  |  | 78 |  |  | 93 |  |  | 49 |  |  | 52 |  |  | 479 |  |  | 894 |  |  | 365 |  |  | 4 |  |  | 1,263 |  |  |
Total consumer banking |  | $ | 30,886 |  |  | $ | 16,785 |  |  | $ | 14,819 |  |  | $ | 10,202 |  |  | $ | 3,408 |  |  | $ | 1,623 |  |  | $ | 77,723 |  |  | $ | 365 |  |  | $ | 4 |  |  | $ | 78,092 |  |  |
|  | December 31, 2023
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Auto—At origination FICO scores:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Greater than 660 |  | $ | 12,219 |  |  | $ | 12,593 |  |  | $ | 9,505 |  |  | $ | 3,124 |  |  | $ | 1,213 |  |  | $ | 309 |  |  | $ | 38,963 |  |  | $ | 0 |  |  | $ | 0 |  |  | $ | 38,963 |
621-660 |  | 4,863 |  |  | 4,432 |  |  | 3,346 |  |  | 1,337 |  |  | 592 |  |  | 192 |  |  | 14,762 |  |  | 0 |  |  | 0 |  |  | 14,762 |
620 or below |  | 6,647 |  |  | 5,539 |  |  | 4,283 |  |  | 2,349 |  |  | 1,131 |  |  | 401 |  |  | 20,350 |  |  | 0 |  |  | 0 |  |  | 20,350 |
Total auto |  | 23,729 |  |  | 22,564 |  |  | 17,134 |  |  | 6,810 |  |  | 2,936 |  |  | 902 |  |  | 74,075 |  |  | 0 |  |  | 0 |  |  | 74,075 |
Retail banking—Delinquency status: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  | 98 |  |  | 157 |  |  | 57 |  |  | 65 |  |  | 117 |  |  | 468 |  |  | 962 |  |  | 363 |  |  | 4 |  |  | 1,329 |
30-59 days |  | 1 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 4 |  |  | 11 |  |  | 0 |  |  | 15 |
60-89 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 2 |  |  | 0 |  |  | 3 |
Greater than 90 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 8 |  |  | 8 |  |  | 6 |  |  | 1 |  |  | 15 |
Total retail banking |  | 99 |  |  | 157 |  |  | 58 |  |  | 66 |  |  | 117 |  |  | 478 |  |  | 975 |  |  | 382 |  |  | 5 |  |  | 1,362 |
Total consumer banking |  | $ | 23,828 |  |  | $ | 22,721 |  |  | $ | 17,192 |  |  | $ | 6,876 |  |  | $ | 3,053 |  |  | $ | 1,380 |  |  | $ | 75,050 |  |  | $ | 382 |  |  | $ | 5 |  |  | $ | 75,437 |
__________ (1)Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category. The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of December 31, 2024 and 2023. The internal risk rating status includes all past due loans, both performing and nonperforming. Table 4.5: Commercial Banking Portfolio by Internal Risk Ratings
|  | December 31, 2024
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Internal risk rating:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | $ | 1,820 |  |  | $ | 2,574 |  |  | $ | 3,846 |  |  | $ | 2,230 |  |  | $ | 903 |  |  | $ | 4,887 |  |  | $ | 16,260 |  |  | $ | 12,691 |  |  | $ | 49 |  |  | $ | 29,000 |
Criticized performing |  | 71 |  |  | 89 |  |  | 1,072 |  |  | 35 |  |  | 110 |  |  | 922 |  |  | 2,299 |  |  | 93 |  |  | 2 |  |  | 2,394 |
Criticized nonperforming |  | 23 |  |  | 0 |  |  | 46 |  |  | 103 |  |  | 86 |  |  | 249 |  |  | 507 |  |  | 2 |  |  | 0 |  |  | 509 |
Total commercial and multifamily real estate |  | 1,914 |  |  | 2,663 |  |  | 4,964 |  |  | 2,368 |  |  | 1,099 |  |  | 6,058 |  |  | 19,066 |  |  | 12,786 |  |  | 51 |  |  | 31,903 |
Commercial and industrial |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | 5,694 |  |  | 6,092 |  |  | 9,952 |  |  | 5,009 |  |  | 2,730 |  |  | 6,239 |  |  | 35,716 |  |  | 15,449 |  |  | 266 |  |  | 51,431 |
Criticized performing |  | 101 |  |  | 190 |  |  | 680 |  |  | 932 |  |  | 92 |  |  | 258 |  |  | 2,253 |  |  | 887 |  |  | 0 |  |  | 3,140 |
Criticized nonperforming |  | 41 |  |  | 13 |  |  | 186 |  |  | 43 |  |  | 184 |  |  | 91 |  |  | 558 |  |  | 143 |  |  | 0 |  |  | 701 |
Total commercial and industrial |  | 5,836 |  |  | 6,295 |  |  | 10,818 |  |  | 5,984 |  |  | 3,006 |  |  | 6,588 |  |  | 38,527 |  |  | 16,479 |  |  | 266 |  |  | 55,272 |
Total commercial banking |  | $ | 7,750 |  |  | $ | 8,958 |  |  | $ | 15,782 |  |  | $ | 8,352 |  |  | $ | 4,105 |  |  | $ | 12,646 |  |  | $ | 57,593 |  |  | $ | 29,265 |  |  | $ | 317 |  |  | $ | 87,175 |
|  | December 31, 2023
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Internal risk rating:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | $ | 3,068 |  |  | $ | 4,665 |  |  | $ | 2,773 |  |  | $ | 1,019 |  |  | $ | 2,104 |  |  | $ | 3,670 |  |  | $ | 17,299 |  |  | $ | 12,565 |  |  | $ | 25 |  |  | $ | 29,889 |
Criticized performing |  | 148 |  |  | 1,494 |  |  | 706 |  |  | 284 |  |  | 463 |  |  | 904 |  |  | 3,999 |  |  | 133 |  |  | 0 |  |  | 4,132 |
Criticized nonperforming |  | 65 |  |  | 26 |  |  | 124 |  |  | 0 |  |  | 47 |  |  | 163 |  |  | 425 |  |  | 0 |  |  | 0 |  |  | 425 |
Total commercial and multifamily real estate |  | 3,281 |  |  | 6,185 |  |  | 3,603 |  |  | 1,303 |  |  | 2,614 |  |  | 4,737 |  |  | 21,723 |  |  | 12,698 |  |  | 25 |  |  | 34,446 |
Commercial and industrial |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | 6,909 |  |  | 11,935 |  |  | 6,994 |  |  | 3,566 |  |  | 2,359 |  |  | 5,117 |  |  | 36,880 |  |  | 14,822 |  |  | 167 |  |  | 51,869 |
Criticized performing |  | 353 |  |  | 706 |  |  | 655 |  |  | 237 |  |  | 348 |  |  | 349 |  |  | 2,648 |  |  | 1,189 |  |  | 0 |  |  | 3,837 |
Criticized nonperforming |  | 13 |  |  | 53 |  |  | 30 |  |  | 18 |  |  | 123 |  |  | 68 |  |  | 305 |  |  | 31 |  |  | 0 |  |  | 336 |
Total commercial and industrial |  | 7,275 |  |  | 12,694 |  |  | 7,679 |  |  | 3,821 |  |  | 2,830 |  |  | 5,534 |  |  | 39,833 |  |  | 16,042 |  |  | 167 |  |  | 56,042 |
Total commercial banking |  | $ | 10,556 |  |  | $ | 18,879 |  |  | $ | 11,282 |  |  | $ | 5,124 |  |  | $ | 5,444 |  |  | $ | 10,271 |  |  | $ | 61,556 |  |  | $ | 28,740 |  |  | $ | 192 |  |  | $ | 90,488 |
__________ (1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. The table below presents gross charge-offs for loans held for investment by vintage year during the year ended December 31, 2024. Table 5.2: Gross Charge-Offs by Vintage Year
|  | Year Ended December 31, 2024
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  |  |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Credit Card |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | N/A |  | N/A |  | N/A |  | N/A |  | N/A |  |  |  | N/A |  | N/A |  | $ | 10,132 |  |  | $ | 114 |  |  | $ | 10,246 |
International card business |  | N/A |  | N/A |  | N/A |  | N/A |  | N/A |  |  |  | N/A |  | N/A |  | 497 |  |  | 14 |  |  | 511 |
Total credit card |  | N/A |  | N/A |  | N/A |  | N/A |  | N/A |  |  |  | N/A |  | N/A |  | 10,629 |  |  | 128 |  |  | 10,757 |
Consumer Banking |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | $ | 179 |  |  | $ | 666 |  |  | $ | 837 |  |  | $ | 599 |  |  | $ | 237 |  |  |  |  | $ | 156 |  |  | $ | 2,674 |  |  | 0 |  |  | 0 |  |  | 2,674 |
Retail banking |  | 1 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  |  |  | 2 |  |  | 4 |  |  | 79 |  |  | 1 |  |  | 84 |
Total consumer banking |  | 180 |  |  | 666 |  |  | 837 |  |  | 599 |  |  | 238 |  |  |  |  | 158 |  |  | 2,678 |  |  | 79 |  |  | 1 |  |  | 2,758 |
Commercial Banking |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 0 |  |  | 0 |  |  | 4 |  |  | 31 |  |  | 9 |  |  |  |  | 82 |  |  | 126 |  |  | 0 |  |  | 0 |  |  | 126 |
Commercial and industrial |  | 0 |  |  | 0 |  |  | 58 |  |  | 6 |  |  | 17 |  |  |  |  | 16 |  |  | 97 |  |  | 11 |  |  | 0 |  |  | 108 |
Total commercial banking |  | 0 |  |  | 0 |  |  | 62 |  |  | 37 |  |  | 26 |  |  |  |  | 98 |  |  | 223 |  |  | 11 |  |  | 0 |  |  | 234 |
Total |  | $ | 180 |  |  | $ | 666 |  |  | $ | 899 |  |  | $ | 636 |  |  | $ | 264 |  |  |  |  | $ | 256 |  |  | $ | 2,901 |  |  | $ | 10,719 |  |  | $ | 129 |  |  | $ | 13,749 |
FDM Disclosures | The following tables present the major modification types, amortized cost amounts for each modification type and financial effects for all FDMs undertaken during the year ended December 31, 2024 and 2023. Table 4.6: Financial Difficulty Modifications to Borrowers
|  | Year Ended December 31, 2024
|  | Credit Card |  | Consumer Banking |  | Commercial Banking |  |
(Dollars in millions) |  | Domestic Card |  | International Card Businesses |  | Total Credit Card |  | Auto |  | Retail Banking |  | Total Consumer Banking |  | Commercial and Multifamily Real Estate |  | Commercial and Industrial |  | Total Commercial Banking |  | Total
Interest rate reduction |  | $ | 570 |  |  | $ | 123 |  |  | $ | 693 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | $ | 693 |
Term extension |  | — |  |  | — |  |  | — |  |  | $ | 32 |  |  | $ | 5 |  |  | $ | 37 |  |  | $ | 471 |  |  | $ | 581 |  |  | $ | 1,052 |  |  | 1,089 |
Principal balance reduction |  | — |  |  | — |  |  | — |  |  | 21 |  |  | — |  |  | 21 |  |  | — |  |  | 15 |  |  | 15 |  |  | 36 |
Interest rate reduction and term extension |  | 9 |  |  | — |  |  | 9 |  |  | 665 |  |  | — |  |  | 665 |  |  | — |  |  | 114 |  |  | 114 |  |  | 788 |
Other(1) |  | — |  |  | — |  |  | — |  |  | 4 |  |  | 1 |  |  | 5 |  |  | 68 |  |  | 69 |  |  | 137 |  |  | 142 |
Total loans modified |  | $ | 579 |  |  | $ | 123 |  |  | $ | 702 |  |  | $ | 722 |  |  | $ | 6 |  |  | $ | 728 |  |  | $ | 539 |  |  | $ | 779 |  |  | $ | 1,318 |  |  | $ | 2,748 |
% of total class of receivables |  | 0.37 | % |  | 1.79 | % |  | 0.43 | % |  | 0.94 | % |  | 0.48 | % |  | 0.93 | % |  | 1.69 | % |  | 1.41 | % |  | 1.51 | % |  | 0.84 | %
|  | Year Ended December 31, 2023
|  | Credit Card |  | Consumer Banking |  | Commercial Banking |  |
(Dollars in millions) |  | Domestic Card |  | International Card Businesses |  | Total Credit Card |  | Auto |  | Retail Banking |  | Total Consumer Banking |  | Commercial and Multifamily Real Estate |  | Commercial and Industrial |  | Total Commercial Banking |  | Total
Interest rate reduction |  | $ | 590 |  |  | $ | 97 |  |  | $ | 687 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | $ | 687 |
Term extension |  | — |  |  | — |  |  | — |  |  | $ | 65 |  |  | $ | 6 |  |  | $ | 71 |  |  | $ | 463 |  |  | $ | 436 |  |  | $ | 899 |  |  | 970 |
Principal balance reduction |  | — |  |  | — |  |  | — |  |  | 21 |  |  | — |  |  | 21 |  |  | — |  |  | — |  |  | — |  |  | 21 |
Principal balance reduction and term extension |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 11 |  |  | 11 |  |  | 11 |
Interest rate reduction and term extension |  | 12 |  |  | — |  |  | 12 |  |  | 672 |  |  | 1 |  |  | 673 |  |  | — |  |  | 26 |  |  | 26 |  |  | 711 |
Other(1) |  | — |  |  | — |  |  | — |  |  | 4 |  |  | 3 |  |  | 7 |  |  | 2 |  |  | 451 |  |  | 453 |  |  | 460 |
Total loans modified |  | $ | 602 |  |  | $ | 97 |  |  | $ | 699 |  |  | $ | 762 |  |  | $ | 10 |  |  | $ | 772 |  |  | $ | 465 |  |  | $ | 924 |  |  | $ | 1,389 |  |  | $ | 2,860 |
% of total class of receivables |  | 0.41 | % |  | 1.41 | % |  | 0.45 | % |  | 1.03 | % |  | 0.74 | % |  | 1.02 | % |  | 1.35 | % |  | 1.65 | % |  | 1.54 | % |  | 0.89 | %
__________ (1)Primarily consists of modifications or combinations of modifications not categorized above, such as increases in committed exposure, forbearances and other types of modifications in Commercial Banking. Table 4.7: Financial Effects of Financial Difficulty Modifications to Borrowers
|  | Year Ended December 31, 2024
|  | Credit Card |  | Consumer Banking |  |  |  | Commercial Banking |  |
(Dollars in millions) |  | Domestic Card |  | International Card Businesses |  |  |  | Auto |  | Retail Banking |  |  |  | Commercial and Multifamily Real Estate |  | Commercial and Industrial |  |  |  |
Weighted-average interest rate reduction |  | 20.12% |  | 26.71% |  |  |  | 8.83% |  | 3.48% |  |  |  | 0.79% |  | 1.90% |  |  |  |
Payment delay duration (in months) |  | 12 |  | — |  |  |  | 6 |  | 3 |  |  |  | 10 |  | 16 |  |  |  |
Principal balance reduction |  | — |  | — |  |  |  | $1 |  | — |  |  |  | — |  | $15 |  |  |  |
|  | Year Ended December 31, 2023
|  | Credit Card |  |  |  | Consumer Banking |  |  |  | Commercial Banking |  |
(Dollars in millions) |  | Domestic Card |  | International Card Businesses |  |  |  | Auto |  | Retail Banking |  |  |  | Commercial and Multifamily Real Estate |  | Commercial and Industrial |  |  |  |
Weighted-average interest rate reduction |  | 19.32% |  | 27.10% |  |  |  | 8.72% |  | 2.00% |  |  |  | —% |  | 0.25% |  |  |  |
Payment delay duration (in months) |  | 12 |  | — |  |  |  | 6 |  | 10 |  |  |  | 13 |  | 7 |  |  |  |
Principal balance reduction |  | — |  | — |  |  |  | $1 |  | — |  |  |  | $20 |  | $3 |  |  |  |
The following tables present FDMs over a rolling 12 month period by delinquency status as of December 31, 2024 and 2023. Table 4.8 Delinquency Status of Financial Difficulty Modifications to Borrowers(1)
|  | December 31, 2024
|  |  |  | Delinquent Loans |  |
(Dollars in millions) |  | Current |  | 30-59 Days |  | 60-89 Days |  | > 90 Days |  | Total Delinquent Loans |  | Total Loans
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 397 |  |  | $ | 57 |  |  | $ | 43 |  |  | $ | 82 |  |  | $ | 182 |  |  | $ | 579 |
International card businesses |  | 68 |  |  | 11 |  |  | 10 |  |  | 34 |  |  | 55 |  |  | 123 |
Total credit card |  | 465 |  |  | 68 |  |  | 53 |  |  | 116 |  |  | 237 |  |  | 702 |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 522 |  |  | 101 |  |  | 70 |  |  | 29 |  |  | 200 |  |  | 722 |
Retail banking |  | 4 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 2 |  |  | 6 |
Total consumer banking |  | 526 |  |  | 102 |  |  | 70 |  |  | 30 |  |  | 202 |  |  | 728 |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 535 |  |  | 2 |  |  | 0 |  |  | 2 |  |  | 4 |  |  | 539 |
Commercial and industrial |  | 696 |  |  | 0 |  |  | 19 |  |  | 64 |  |  | 83 |  |  | 779 |
Total commercial banking |  | 1,231 |  |  | 2 |  |  | 19 |  |  | 66 |  |  | 87 |  |  | 1,318 |
Total |  | $ | 2,222 |  |  | $ | 172 |  |  | $ | 142 |  |  | $ | 212 |  |  | $ | 526 |  |  | $ | 2,748 |
|  | December 31, 2023
|  |  |  | Delinquent Loans |  |
(Dollars in millions) |  | Current |  | 30-59 Days |  | 60-89 Days |  | > 90 Days |  | Total Delinquent Loans |  | Total Loans
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 384 |  |  | $ | 81 |  |  | $ | 46 |  |  | $ | 91 |  |  | $ | 218 |  |  | $ | 602 |
International card businesses |  | 49 |  |  | 9 |  |  | 9 |  |  | 30 |  |  | 48 |  |  | 97 |
Total credit card |  | 433 |  |  | 90 |  |  | 55 |  |  | 121 |  |  | 266 |  |  | 699 |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 548 |  |  | 107 |  |  | 76 |  |  | 31 |  |  | 214 |  |  | 762 |
Retail banking |  | 10 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 10 |
Total consumer banking |  | 558 |  |  | 107 |  |  | 76 |  |  | 31 |  |  | 214 |  |  | 772 |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 426 |  |  | 0 |  |  | 0 |  |  | 39 |  |  | 39 |  |  | 465 |
Commercial and industrial |  | 820 |  |  | 0 |  |  | 0 |  |  | 104 |  |  | 104 |  |  | 924 |
Total commercial banking |  | 1,246 |  |  | 0 |  |  | 0 |  |  | 143 |  |  | 143 |  |  | 1,389 |
Total |  | $ | 2,237 |  |  | $ | 197 |  |  | $ | 131 |  |  | $ | 295 |  |  | $ | 623 |  |  | $ | 2,860 |
__________ (1)Commitments to lend additional funds on FDMs totaled $334 million and $109 million as of December 31, 2024 and 2023, respectively. The following tables present the major modification types, amortized cost amounts and financial effects of loans modified in a TDR during the year ended December 31, 2022. Table 4.10: Troubled Debt Restructurings(1)
|  |  |  | Year Ended December 31, 2022 |  |  |  |
|  |  |  | Reduced Interest Rate |  | Term Extension |  |
(Dollars in millions) |  | Total Loans Modified(2) |  | % of TDR Activity(3) |  | Average Rate Reduction |  | % of TDR Activity(3) |  | Average Term Extension (Months) |  |  |  |
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 306 |  | 100% |  | 16.54% |  | N/A |  | N/A |  |  |  |
International card businesses |  | 127 |  | 100 |  | 27.42 |  | N/A |  | N/A |  |  |  |
Total credit card |  | 433 |  | 100 |  | 19.73 |  | N/A |  | N/A |  |  |  |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 1,070 |  | 57 |  | 8.53 |  | 97% |  | 4 |  |  |  |
Retail banking |  | 7 |  | N/A |  | N/A |  | 92 |  | 13 |  |  |  |
Total consumer banking |  | 1,077 |  | 57 |  | 8.53 |  | 97 |  | 4 |  |  |  |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 385 |  | 8 |  | 0.28 |  | 84 |  | 13 |  |  |  |
Commercial and industrial |  | 357 |  | N/A |  | N/A |  | 64 |  | 13 |  |  |  |
Total commercial banking |  | 742 |  | 4 |  | 0.28 |  | 74 |  | 13 |  |  |  |
Total |  | $ | 2,252 |  |  |  |  |  |  |  |  |  |  |  |
__________ (1)Commitments to lend additional funds on loans modified in TDRs totaled $219 million as of December 31, 2022. (2)Represents the amortized cost of total loans modified in TDRs at the end of the period in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of modification. (3)Due to multiple modification types granted to some troubled borrowers, percentages may total more than 100% for certain loan types. The following table presents the type, number and amortized cost of loans modified in a TDR that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status. Table 4.11: TDR—Subsequent Defaults
|  |  |  |  |  | Year Ended December 31, 2022 |  |  |  |
(Dollars in millions) |  |  |  |  |  | Number of Contracts |  | Amount |  |  |  |  |  |  |  |
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  |  |  |  |  | 37,029 |  |  | $ | 75 |  |  |  |  |  |  |  |  |
International card businesses |  |  |  |  |  | 74,432 |  |  | 79 |  |  |  |  |  |  |  |  |
Total credit card |  |  |  |  |  | 111,461 |  |  | 154 |  |  |  |  |  |  |  |  |
|  |  |  |  |  | Year Ended December 31, 2022 |  |  |  |
(Dollars in millions) |  |  |  |  |  | Number of Contracts |  | Amount |  |  |  |  |  |  |  |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Auto |  |  |  |  |  | 16,100 |  |  | 285 |  |  |  |  |  |  |  |  |
Retail banking |  |  |  |  |  | 1 |  |  | 1 |  |  |  |  |  |  |  |  |
Total consumer banking |  |  |  |  |  | 16,101 |  |  | 286 |  |  |  |  |  |  |  |  |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  |  |  |  |  | 2 |  |  | 27 |  |  |  |  |  |  |  |  |
Commercial and industrial |  |  |  |  |  | 5 |  |  | 56 |  |  |  |  |  |  |  |  |
Total commercial banking |  |  |  |  |  | 7 |  |  | 83 |  |  |  |  |  |  |  |  |
Total |  |  |  |  |  | 127,569 |  |  | $ | 523 |  |  |  |  |  |  |  |  |
Schedule of Debtor Troubled Debt Restructuring, Subsequent Periods | The following table presents FDMs that entered subsequent default for the year ended December 31, 2024 and 2023. Table 4.9 Subsequent Defaults of Financial Difficulty Modifications to Borrowers
|  | Year Ended December 31, 2024
(Dollars in millions) |  | Interest Rate Reduction |  | Term Extension |  |  |  | Interest Rate Reduction and Term Extension |  | Other Modifications |  | Total Loans
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 228 |  |  | $ | 0 |  |  |  |  | $ | 3 |  |  | $ | 0 |  |  | $ | 231 |
International card businesses |  | 76 |  |  | 0 |  |  |  |  | 0 |  |  | 0 |  |  | 76 |
Total credit card |  | 304 |  |  | 0 |  |  |  |  | 3 |  |  | 0 |  |  | 307 |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 0 |  |  | 8 |  |  |  |  | 448 |  |  | 0 |  |  | 456 |
Retail banking |  | 0 |  |  | 1 |  |  |  |  | 0 |  |  | 0 |  |  | 1 |
Total consumer banking |  | 0 |  |  | 9 |  |  |  |  | 448 |  |  | 0 |  |  | 457 |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 0 |  |  | 169 |  |  |  |  | 0 |  |  | 54 |  |  | 223 |
Commercial and industrial |  | 0 |  |  | 125 |  |  |  |  | 0 |  |  | 255 |  |  | 380 |
Total commercial banking |  | 0 |  |  | 294 |  |  |  |  | 0 |  |  | 309 |  |  | 603 |
Total |  | $ | 304 |  |  | $ | 303 |  |  |  |  | $ | 451 |  |  | $ | 309 |  |  | $ | 1,367 |
|  | Year Ended December 31, 2023
(Dollars in millions) |  | Interest Rate Reduction |  | Term Extension |  |  |  | Interest Rate Reduction and Term Extension |  |  |  | Total Loans
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | $ | 89 |  |  | $ | 0 |  |  |  |  | $ | 1 |  |  |  |  | $ | 90 |
International card businesses |  | 20 |  |  | 0 |  |  |  |  | 0 |  |  |  |  | 20 |
Total credit card |  | 109 |  |  | 0 |  |  |  |  | 1 |  |  |  |  | 110 |
Consumer Banking: |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 0 |  |  | 15 |  |  |  |  | 235 |  |  |  |  | 250 |
Total consumer banking |  | 0 |  |  | 15 |  |  |  |  | 235 |  |  |  |  | 250 |
Commercial Banking: |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 0 |  |  | 46 |  |  |  |  | 0 |  |  |  |  | 46 |
Commercial and industrial |  | 0 |  |  | 51 |  |  |  |  | 0 |  |  |  |  | 51 |
Total commercial banking |  | 0 |  |  | 97 |  |  |  |  | 0 |  |  |  |  | 97 |
Total |  | $ | 109 |  |  | $ | 112 |  |  |  |  | $ | 236 |  |  |  |  | $ | 457 |

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