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Loans - Loan Portfolio Composition and Aging Analysis (Details) - USD ($)
$ in Millions
Dec. 31, 2024
Dec. 31, 2023
Financing Receivable, Past Due [Line Items]    
Current $ 314,735 $ 307,695
Total $ 327,775 $ 320,472
Current, percentage of total loans 96.02% 96.01%
Percentage of total loans 100.00% 100.00%
Unamortized premiums and discounts, deferred fees and costs $ 1,200 $ 1,400
Credit Card:    
Financing Receivable, Past Due [Line Items]    
Current 155,135 147,412
Total 162,508 154,547
Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Current 72,837 70,097
Total 78,092 75,437
Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Current 71,600 68,768
Total 76,829 74,075
Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Current 1,237 1,329
Total 1,263 1,362
Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Current 86,763 90,186
Total 87,175 90,488
Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Current 31,733 34,325
Total 31,903 34,446
Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Current 55,030 55,861
Total 55,272 56,042
30-59 days    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 5,276 $ 5,367
Delinquent Loans, percentage of total loans 1.61% 1.68%
30-59 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 2,080 $ 2,084
30-59 days | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 3,162 3,283
30-59 days | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 3,149 3,268
30-59 days | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 13 15
Total 13 15
30-59 days | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 34 0
30-59 days | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 31 0
30-59 days | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 3 0
60-89 days    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 3,138 $ 3,119
Delinquent Loans, percentage of total loans 0.96% 0.97%
60-89 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 1,575 $ 1,547
60-89 days | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,532 1,558
60-89 days | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,529 1,555
60-89 days | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 3 3
Total 3 3
60-89 days | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 31 14
60-89 days | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 9 14
60-89 days | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 22 0
Greater than 90 days    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 4,626 $ 4,291
Delinquent Loans, percentage of total loans 1.41% 1.34%
Greater than 90 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 3,718 $ 3,504
Greater than 90 days | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 561 499
Greater than 90 days | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 551 484
Greater than 90 days | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 10 15
Total 10 15
Greater than 90 days | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 347 288
Greater than 90 days | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 130 107
Greater than 90 days | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 217 181
Total Delinquent Loans    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 13,040 $ 12,777
Total Delinquent Loans, percentage of total loans 3.98% 3.99%
Total Delinquent Loans | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 7,373 $ 7,135
Total Delinquent Loans | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 5,255 5,340
Total Delinquent Loans | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 5,229 5,307
Total Delinquent Loans | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 26 33
Total Delinquent Loans | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 412 302
Total Delinquent Loans | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 170 121
Total Delinquent Loans | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 242 181
Domestic credit card: | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Current 148,565 140,860
Total 155,618 147,666
Domestic credit card: | 30-59 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,973 1,968
Total 1,973 1,968
Domestic credit card: | 60-89 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,503 1,471
Total 1,503 1,471
Domestic credit card: | Greater than 90 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 3,577 3,367
Total 3,577 3,367
Domestic credit card: | Total Delinquent Loans | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 7,053 6,806
International card businesses: | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Current 6,570 6,552
Total 6,890 6,881
International card businesses: | 30-59 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 107 116
Total 107 116
International card businesses: | 60-89 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 72 76
Total 72 76
International card businesses: | Greater than 90 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 141 137
Total 141 137
International card businesses: | Total Delinquent Loans | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 320 $ 329