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Business Segments and Revenue from Contracts with Customers (Tables) | 3 Months Ended
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Mar. 31, 2025
Segment Reporting [Abstract] |
Schedule of Segment Results and Reconciliation | The following table presents our business segment results for the three months ended March 31, 2025 and 2024, selected balance sheet data as of March 31, 2025 and 2024, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, loans held for investment and deposits. Table 13.1: Segment Results and Reconciliation
|  | Three Months Ended March 31, 2025
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking(1) |  | Other(1) |  | Consolidated Total
Net interest income (loss) |  | $ | 5,654 |  |  | $ | 1,943 |  |  | $ | 572 |  |  | $ | (156) |  |  | $ | 8,013 |
Non-interest income (loss) |  | 1,511 |  |  | 183 |  |  | 312 |  |  | (19) |  |  | 1,987 |
Total net revenue (loss)(2) |  | 7,165 |  |  | 2,126 |  |  | 884 |  |  | (175) |  |  | 10,000 |
Provision (benefit) for credit losses |  | 1,926 |  |  | 301 |  |  | 142 |  |  | 0 |  |  | 2,369 |
Non-interest expense |  | 3,638 |  |  | 1,581 |  |  | 486 |  |  | 197 |  |  | 5,902 |
Income (loss) from continuing operations before income taxes |  | 1,601 |  |  | 244 |  |  | 256 |  |  | (372) |  |  | 1,729 |
Income tax provision (benefit) |  | 382 |  |  | 58 |  |  | 61 |  |  | (176) |  |  | 325 |
Income (loss) from continuing operations, net of tax |  | $ | 1,219 |  |  | $ | 186 |  |  | $ | 195 |  |  | $ | (196) |  |  | $ | 1,404 |
Loans held for investment |  | $ | 157,189 |  |  | $ | 78,896 |  |  | $ | 87,513 |  |  | $ | 0 |  |  | $ | 323,598 |
Deposits |  | 0 |  |  | 324,920 |  |  | 29,984 |  |  | 12,560 |  |  | 367,464 |
|  | Three Months Ended March 31, 2024
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking(1) |  | Other(1) |  | Consolidated Total
Net interest income (loss) |  | $ | 5,272 |  |  | $ | 2,011 |  |  | $ | 599 |  |  | $ | (394) |  |  | $ | 7,488 |
Non-interest income (loss) |  | 1,476 |  |  | 159 |  |  | 281 |  |  | (2) |  |  | 1,914 |
Total net revenue (loss)(2) |  | 6,748 |  |  | 2,170 |  |  | 880 |  |  | (396) |  |  | 9,402 |
Provision (benefit) for credit losses |  | 2,259 |  |  | 426 |  |  | (2) |  |  | 0 |  |  | 2,683 |
Non-interest expense |  | 3,229 |  |  | 1,246 |  |  | 515 |  |  | 147 |  |  | 5,137 |
Income (loss) from continuing operations before income taxes |  | 1,260 |  |  | 498 |  |  | 367 |  |  | (543) |  |  | 1,582 |
Income tax provision (benefit) |  | 299 |  |  | 117 |  |  | 87 |  |  | (201) |  |  | 302 |
Income (loss) from continuing operations, net of tax |  | $ | 961 |  |  | $ | 381 |  |  | $ | 280 |  |  | $ | (342) |  |  | $ | 1,280 |
Loans held for investment |  | $ | 150,594 |  |  | $ | 75,099 |  |  | $ | 89,461 |  |  | $ | 0 |  |  | $ | 315,154 |
Deposits |  | 0 |  |  | 300,806 |  |  | 31,082 |  |  | 19,081 |  |  | 350,969 |
_________ (1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category. (2)Total net revenue was reduced by $705 million and $630 million in the first quarters of 2025 and 2024, respectively, for credit card finance charges and fees charged off as uncollectible.
Disaggregation of Revenue | The following table presents revenue from contracts with customers and a reconciliation to non-interest income by business segment for the three months ended March 31, 2025 and 2024. Table 13.2: Revenue from Contracts with Customers and Reconciliation to Segment Results
|  | Three Months Ended March 31, 2025
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking(1) |  | Other(1) |  | Consolidated Total
Contract revenue: |  |  |  |  |  |  |  |  |  |
Interchange fees, net(2) |  | $ | 1,085 |  |  | $ | 115 |  |  | $ | 23 |  |  | $ | 0 |  |  | $ | 1,223 |
Service charges and other customer-related fees |  | 0 |  |  | 20 |  |  | 85 |  |  | 0 |  |  | 105 |
Other |  | 111 |  |  | 49 |  |  | 1 |  |  | 0 |  |  | 161 |
Total contract revenue |  | 1,196 |  |  | 184 |  |  | 109 |  |  | 0 |  |  | 1,489 |
Revenue (reduction) from other sources |  | 315 |  |  | (1) |  |  | 203 |  |  | (19) |  |  | 498 |
Total non-interest income (loss) |  | $ | 1,511 |  |  | $ | 183 |  |  | $ | 312 |  |  | $ | (19) |  |  | $ | 1,987 |
|  | Three Months Ended March 31, 2024
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking(1) |  | Other(1) |  | Consolidated Total
Contract revenue: |  |  |  |  |  |  |  |  |  |
Interchange fees, net(2) |  | $ | 1,020 |  |  | $ | 98 |  |  | $ | 27 |  |  | $ | 0 |  |  | $ | 1,145 |
Service charges and other customer-related fees |  | 0 |  |  | 4 |  |  | 74 |  |  | 0 |  |  | 78 |
Other |  | 121 |  |  | 44 |  |  | 2 |  |  | 0 |  |  | 167 |
Total contract revenue |  | 1,141 |  |  | 146 |  |  | 103 |  |  | 0 |  |  | 1,390 |
Revenue (reduction) from other sources |  | 335 |  |  | 13 |  |  | 178 |  |  | (2) |  |  | 524 |
Total non-interest income (loss) |  | $ | 1,476 |  |  | $ | 159 |  |  | $ | 281 |  |  | $ | (2) |  |  | $ | 1,914 |
__________ (1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category. (2)Interchange fees are presented net of customer reward expenses.

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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