XML 39 R28.htm IDEA: XBRL DOCUMENT v3.25.1
Loans (Tables)
 3 Months Ended
Mar. 31, 2025
Receivables [Abstract]  
Loan Portfolio Composition and Aging Analysis The table below presents the composition and aging analysis of our loans held for investment portfolio as of March 31, 2025 and December 31, 2024. The delinquency aging includes all past due loans, both performing and nonperforming.
Table 4.1: Loan Portfolio Composition and Aging Analysis
 March 31, 2025
Delinquent Loans
(Dollars in millions)Current30-59
Days		60-89
Days
> 90
Days
Total
Delinquent
Loans		Total
Loans
Credit Card:
Domestic credit card$143,920$1,802$1,363$3,224$6,389$150,309
International card businesses6,559104711463216,880
Total credit card150,4791,9061,4343,3706,710157,189
Consumer Banking:
Auto73,3602,7441,1763764,29677,656
Retail banking1,2191056211,240
Total consumer banking74,5792,7541,1813824,31778,896
Commercial Banking:
Commercial and multifamily real estate31,95610141531,971
Commercial and industrial55,2371144814330555,542
Total commercial banking87,1931154815732087,513
Total loans(1)
$312,251$4,775$2,663$3,909$11,347$323,598
% of Total loans96.49%1.48%0.82%1.21%3.51%100.00%
December 31, 2024
Delinquent Loans
(Dollars in millions)Current30-59
Days		60-89
Days
> 90
Days
Total
Delinquent
Loans		Total
Loans
Credit Card:
Domestic credit card$148,565$1,973$1,503$3,577$7,053$155,618
International card businesses6,570107721413206,890
Total credit card155,1352,0801,5753,7187,373162,508
Consumer Banking:
Auto71,6003,1491,5295515,22976,829
Retail banking1,23713310261,263
Total consumer banking72,8373,1621,5325615,25578,092
December 31, 2024
Delinquent Loans
(Dollars in millions)Current30-59
Days		60-89
Days
> 90
Days
Total
Delinquent
Loans		Total
Loans
Commercial Banking:
Commercial and multifamily real estate31,73331913017031,903
Commercial and industrial55,03032221724255,272
Total commercial banking86,763343134741287,175
Total loans(1)
$314,735$5,276$3,138$4,626$13,040$327,775
% of Total loans96.02%1.61%0.96%1.41%3.98%100.00%
__________
(1)Loans include unamortized premiums, discounts and deferred fees and costs totaling $1.3 billion and $1.2 billion as of March 31, 2025 and December 31, 2024, respectively.
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans
The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of March 31, 2025 and December 31, 2024. Nonperforming loans generally include loans that have been placed on nonaccrual status. We recognized interest income for loans classified as nonperforming of $3 million and $5 million for the three months ended March 31, 2025 and 2024, respectively.
Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans
March 31, 2025December 31, 2024
(Dollars in millions)
> 90 Days and Accruing
Nonperforming
Loans
Nonperforming
 Loans Without an Allowance
> 90 Days and Accruing
Nonperforming
Loans
Nonperforming
 Loans Without an Allowance
Credit Card:
Domestic credit card$3,224 N/A$0 $3,577 N/A$0 
International card businesses141 $9 0 134 $10 0 
Total credit card3,365 9 0 3,711 10 0 
Consumer Banking:
Auto0 561 0 0 750 0 
Retail banking0 23 10 0 25 12 
Total consumer banking0 584 10 0 775 12 
Commercial Banking:
Commercial and multifamily real estate0 393 240 0 509 227 
Commercial and industrial0 831 313 96 701 607 
Total commercial banking0 1,224 553 96 1,210 834 
Total$3,365 $1,817 $563 $3,807 $1,995 $846 
% of Total loans held for investment1.04 %0.56 %0.17 %1.16 %0.61 %0.26 %
Credit Quality Indicator
The table below presents our credit card portfolio by delinquency status as of March 31, 2025 and December 31, 2024.
Table 4.3: Credit Card Delinquency Status
March 31, 2025December 31, 2024
(Dollars in millions)Revolving LoansRevolving Loans Converted to TermTotalRevolving LoansRevolving Loans Converted to TermTotal
Credit Card:
Domestic credit card:
Current
$143,439 $481 $143,920 $148,112 $453 $148,565 
30-59 days
1,773 29 1,802 1,944 29 1,973 
60-89 days
1,343 20 1,363 1,483 20 1,503 
Greater than 90 days
3,195 29 3,224 3,549 28 3,577 
Total domestic credit card149,750 559 150,309 155,088 530 155,618 
International card businesses:
Current
6,519 40 6,559 6,533 37 6,570 
30-59 days
99 5 104 102 5 107 
60-89 days
68 3 71 69 3 72 
Greater than 90 days
141 5 146 135 6 141 
Total international card businesses6,827 53 6,880 6,839 51 6,890 
Total credit card$156,577 $612 $157,189 $161,927 $581 $162,508 
The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of March 31, 2025 and December 31, 2024. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.
Table 4.4: Consumer Banking Portfolio by Vintage Year
March 31, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Auto—At origination FICO scores:(1)
Greater than 660$4,471 $15,568 $7,478 $7,213 $4,785 $1,413 $40,928 $0 $0 $40,928 
621-6601,657 5,201 3,166 2,568 1,697 690 14,979 0 0 14,979 
620 or below2,983 7,607 4,439 3,208 2,181 1,331 21,749 0 0 21,749 
Total auto9,111 28,376 15,083 12,989 8,663 3,434 77,656 0 0 77,656 
Retail banking—Delinquency status:
Current40 130 78 87 46 493 874 342 3 1,219 
30-59 days0 0 0 0 0 1 1 9 0 10 
60-89 days0 0 0 0 0 2 2 3 0 5 
Greater than 90 days0 0 0 0 0 3 3 3 0 6 
Total retail banking40 130 78 87 46 499 880 357 3 1,240 
Total consumer banking$9,151 $28,506 $15,161 $13,076 $8,709 $3,933 $78,536 $357 $3 $78,896 
    
December 31, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Auto—At origination FICO scores:(1)
Greater than 660$17,057 $8,333 $8,194 $5,621 $1,482 $394 $41,081 $0 $0 $41,081 
621-6605,584 3,492 2,906 1,986 667 235 14,870 0 0 14,870 
620 or below8,102 4,882 3,626 2,546 1,207 515 20,878 0 0 20,878 
Total auto30,743 16,707 14,726 10,153 3,356 1,144 76,829 0 0 76,829 
Retail banking—Delinquency status:
Current143 78 93 49 51 469 883 351 3 1,237 
30-59 days0 0 0 0 0 2 2 11 0 13 
60-89 days0 0 0 0 0 1 1 2 0 3 
Greater than 90 days0 0 0 0 1 7 8 1 1 10 
Total retail banking143 78 93 49 52 479 894 365 4 1,263 
Total consumer banking$30,886 $16,785 $14,819 $10,202 $3,408 $1,623 $77,723 $365 $4 $78,092 
__________
(1)Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of March 31, 2025 and December 31, 2024. The internal risk rating status includes all past due loans, both performing and nonperforming.
Table 4.5: Commercial Banking Portfolio by Internal Risk Ratings
March 31, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$761 $1,841 $2,606 $3,764 $2,078 $5,421 $16,471 $12,764 $50 $29,285 
Criticized performing0 70 89 986 72 1,023 2,240 52 1 2,293 
Criticized nonperforming10 19 0 44 82 238 393 0 0 393 
Total commercial and multifamily real estate771 1,930 2,695 4,794 2,232 6,682 19,104 12,816 51 31,971 
Commercial and industrial
Noncriticized1,489 5,462 5,592 9,488 4,629 8,605 35,265 15,999 128 51,392 
Criticized performing2 168 395 625 784 431 2,405 914 0 3,319 
Criticized nonperforming4 63 13 205 132 254 671 160 0 831 
Total commercial and industrial1,495 5,693 6,000 10,318 5,545 9,290 38,341 17,073 128 55,542 
Total commercial banking$2,266 $7,623 $8,695 $15,112 $7,777 $15,972 $57,445 $29,889 $179 $87,513 
December 31, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$1,820 $2,574 $3,846 $2,230 $903 $4,887 $16,260 $12,691 $49 $29,000 
Criticized performing71 89 1,072 35 110 922 2,299 93 2 2,394 
Criticized nonperforming23 0 46 103 86 249 507 2 0 509 
Total commercial and multifamily real estate1,914 2,663 4,964 2,368 1,099 6,058 19,066 12,786 51 31,903 
Commercial and industrial
Noncriticized5,694 6,092 9,952 5,009 2,730 6,239 35,716 15,449 266 51,431 
Criticized performing101 190 680 932 92 258 2,253 887 0 3,140 
Criticized nonperforming41 13 186 43 184 91 558 143 0 701 
Total commercial and industrial5,836 6,295 10,818 5,984 3,006 6,588 38,527 16,479 266 55,272 
Total commercial banking$7,750 $8,958 $15,782 $8,352 $4,105 $12,646 $57,593 $29,265 $317 $87,175 
__________
(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
The table below presents gross charge-offs for loans held for investment by vintage year during the three months ended March 31, 2025.
Table 5.2: Gross Charge-Offs by Vintage Year
Three Months Ended March 31, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Credit Card
Domestic credit cardN/AN/AN/AN/AN/AN/AN/A$2,820 $32 $2,852 
International card businessN/AN/AN/AN/AN/AN/AN/A122 4 126 
Total credit cardN/AN/AN/AN/AN/AN/AN/A2,942 36 2,978 
Consumer Banking
Auto$5 $155 $170 $164 $106 $56 $656 0 0 656 
Retail banking0 0 0 0 0 0 0 20 0 20 
Total consumer banking5 155 170 164 106 56 656 20 0 676 
Commercial Banking
Commercial and multifamily real estate0 0 0 1 0 17 18 0 0 18 
Commercial and industrial0 0 0 6 3 11 20 0 0 20 
Total commercial banking0 0 0 7 3 28 38 0 0 38 
Total$5 $155 $170 $171 $109 $84 $694 $2,962 $36 $3,692 
FDM Disclosures
The following tables present the major modification types, amortized cost amounts for each modification type and financial effects for all FDMs undertaken during the three months ended March 31, 2025 and 2024.
Table 4.6: Financial Difficulty Modifications to Borrowers
Three Months Ended March 31, 2025
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$171 $57 $228 $— $— $— $3 $16 $19 $247 
Term extension— — — 33 3 36 210 201 411 447 
Principal balance reduction— — — 9 — 9 — — — 9 
Interest rate reduction and term extension4 — 4 269 — 269 — — — 273 
Other(1)
— — — 1 — 1 32 107 139 140 
Total loans modified$175 $57 $232 $312 $3 $315 $245 $324 $569 $1,116 
% of total class of receivables0.12 %0.83 %0.15 %0.40 %0.21 %0.40 %0.77 %0.58 %0.65 %0.35 %
Three Months Ended March 31, 2024
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$216 $54 $270 — — — — — — $270 
Term extension— — — $6 $2 $8 $316 $135 $451 459 
Principal balance reduction— — — 9 — 9 — — — 9 
Interest rate reduction and term extension5 — 5 274 — 274 28 — 28 307 
Other(1)
— — — 1 — 1 91 46 137 138 
Total loans modified$221 $54 $275 $290 $2 $292 $435 $181 $616 $1,183 
% of total class of receivables0.15 %0.80 %0.18 %0.39 %0.14 %0.39 %1.27 %0.33 %0.69 %0.38 %
__________
(1)Primarily consists of modifications or combinations of modifications not categorized above, such as increases in committed exposure, forbearances and other types of modifications in Commercial Banking.
Table 4.7: Financial Effects of Financial Difficulty Modifications to Borrowers
Three Months Ended March 31, 2025
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction19.38%25.30%9.03%—%0.85%0.25%
Payment delay duration (in months)120651121
Principal balance reduction——————
Three Months Ended March 31, 2024
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction19.99%26.12%8.65%—%0.79%—%
Payment delay duration (in months)120610612
Principal balance reduction—————$15
The following tables present FDMs over a rolling 12 month period by delinquency status as of March 31, 2025 and 2024.
Table 4.8 Delinquency Status of Financial Difficulty Modifications to Borrowers(1)
March 31, 2025
Delinquent Loans
(Dollars in millions)Current30-59 Days60-89 Days
> 90 Days
Total Delinquent LoansTotal Loans
Credit Card:
Domestic credit card$388 $51 $38 $75 $164 $552 
International card businesses71 11 10 35 56 127 
Total credit card459 62 48 110 220 679 
Consumer Banking:
Auto608 89 48 18 155 763 
Retail banking6 0 0 1 1 7 
Total consumer banking614 89 48 19 156 770 
Commercial Banking:
Commercial and multifamily real estate631 0 0 0 0 631 
Commercial and industrial880 20 48 43 111 991 
Total commercial banking1,511 20 48 43 111 1,622 
Total$2,584 $171 $144 $172 $487 $3,071 
March 31, 2024
Delinquent Loans
(Dollars in millions)Current30-59 Days60-89 Days
> 90 Days
Total Delinquent LoansTotal Loans
Credit Card:
Domestic credit card$407 $67 $56 $116 $239 $646 
International card businesses53 10 10 33 53 106 
Total credit card460 77 66 149 292 752 
Consumer Banking:
Auto626 93 54 19 166 792 
Retail banking9 0 1 0 1 10 
Total consumer banking635 93 55 19 167 802 
Commercial Banking:
Commercial and multifamily real estate556 0 0 22 22 578 
Commercial and industrial842 0 27 31 58 900 
Total commercial banking1,398 0 27 53 80 1,478 
Total$2,493 $170 $148 $221 $539 $3,032 
__________
(1)Commitments to lend additional funds on FDMs totaled $225 million and $190 million as of March 31, 2025 and 2024, respectively.
Schedule of Debtor Troubled Debt Restructuring, Subsequent Periods
The following table presents FDMs that entered subsequent default for the three months ended March 31, 2025 and 2024.
Table 4.9 Subsequent Defaults of Financial Difficulty Modifications to Borrowers
Three Months Ended March 31, 2025
(Dollars in millions)Interest Rate ReductionTerm ExtensionInterest Rate Reduction and Term Extension
Other Modifications
Total Loans
Credit Card:
Domestic credit card$37 $0 $1 $0 $38 
International card businesses21 0 0 0 21 
Total credit card58 0 1 0 59 
Consumer Banking:
Auto0 1 85 0 86 
Total consumer banking0 1 85 0 86 
Commercial Banking:
Commercial and multifamily real estate0 0 0 4 4 
Commercial and industrial0 0 0 0 0 
Total commercial banking0 0 0 4 4 
Total$58 $1 $86 $4 $149 
Three Months Ended March 31, 2024
(Dollars in millions)Interest Rate ReductionTerm ExtensionInterest Rate Reduction and Term ExtensionTotal Loans
Credit Card:
Domestic credit card$74 $0 $1 $75 
International card businesses17 0 0 17 
Total credit card91 0 1 92 
Consumer Banking:
Auto0 3 103 106 
Total consumer banking0 3 103 106 
Commercial Banking:
Commercial and multifamily real estate0 0 0 0 
Commercial and industrial0 67 0 67 
Total commercial banking0 67 0 67 
Total$91 $70 $104 $265