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Business Segments and Revenue from Contracts with Customers (Tables)

3 Months Ended

Mar. 31, 2025

Segment Reporting [Abstract]

Schedule of Segment Results and Reconciliation

The following table presents our business segment results for the three months ended March 31, 2025 and 2024, selected balance sheet data as of March 31, 2025 and 2024, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, loans held for investment and deposits.

Table 13.1: Segment Results and Reconciliation

						Three Months Ended March 31, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	5,654					$	1,943					$	572					$	(156)					$	8,013
Non-interest income (loss)						1,511						183						312						(19)						1,987
Total net revenue (loss)(2)						7,165						2,126						884						(175)						10,000
Provision (benefit) for credit losses						1,926						301						142						0						2,369
Non-interest expense						3,638						1,581						486						197						5,902
Income (loss) from continuing operations before income taxes						1,601						244						256						(372)						1,729
Income tax provision (benefit)						382						58						61						(176)						325
Income (loss) from continuing operations, net of tax						$	1,219					$	186					$	195					$	(196)					$	1,404
Loans held for investment						$	157,189					$	78,896					$	87,513					$	0					$	323,598
Deposits						0						324,920						29,984						12,560						367,464

                                                                                                                                                                                                                                                                                                                                                                                                                                    

						Three Months Ended March 31, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	5,272					$	2,011					$	599					$	(394)					$	7,488
Non-interest income (loss)						1,476						159						281						(2)						1,914
Total net revenue (loss)(2)						6,748						2,170						880						(396)						9,402
Provision (benefit) for credit losses						2,259						426						(2)						0						2,683
Non-interest expense						3,229						1,246						515						147						5,137
Income (loss) from continuing operations before income taxes						1,260						498						367						(543)						1,582
Income tax provision (benefit)						299						117						87						(201)						302
Income (loss) from continuing operations, net of tax						$	961					$	381					$	280					$	(342)					$	1,280
Loans held for investment						$	150,594					$	75,099					$	89,461					$	0					$	315,154
Deposits						0						300,806						31,082						19,081						350,969

_________

(1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(2)Total net revenue was reduced by $705 million and $630 million in the first quarters of 2025 and 2024, respectively, for credit card finance charges and fees charged off as uncollectible.

Disaggregation of Revenue

The following table presents revenue from contracts with customers and a reconciliation to non-interest income by business segment for the three months ended March 31, 2025 and 2024.

Table 13.2: Revenue from Contracts with Customers and Reconciliation to Segment Results

						Three Months Ended March 31, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Interchange fees, net(2)						$	1,085					$	115					$	23					$	0					$	1,223
Service charges and other customer-related fees						0						20						85						0						105
Other						111						49						1						0						161
Total contract revenue						1,196						184						109						0						1,489
Revenue (reduction) from other sources						315						(1)						203						(19)						498
Total non-interest income (loss)						$	1,511					$	183					$	312					$	(19)					$	1,987

						Three Months Ended March 31, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Interchange fees, net(2)						$	1,020					$	98					$	27					$	0					$	1,145
Service charges and other customer-related fees						0						4						74						0						78
Other						121						44						2						0						167
Total contract revenue						1,141						146						103						0						1,390
Revenue (reduction) from other sources						335						13						178						(2)						524
Total non-interest income (loss)						$	1,476					$	159					$	281					$	(2)					$	1,914

__________

(1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(2)Interchange fees are presented net of customer reward expenses.

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- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
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-Section 50
-Paragraph 25
-Publisher FASB
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