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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing $ 3,365   $ 3,807
Nonperforming Loans 1,817   1,995
Nonperforming Loans Without an Allowance $ 563   $ 846
Percentage, 90 Days Past Due and Accruing 1.04%   1.16%
Percentage, Nonperforming Loans 0.56%   0.61%
Percentage, Nonperforming Loans Without an Allowance 0.17%   0.26%
Interest income for loans classified as nonperforming $ 3 $ 5  
Credit Card:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 3,365   $ 3,711
Nonperforming Loans 9   10
Nonperforming Loans Without an Allowance 0   0
Credit Card: | Domestic credit card:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 3,224   3,577
Nonperforming Loans Without an Allowance 0   0
Credit Card: | International card businesses:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 141   134
Nonperforming Loans 9   10
Nonperforming Loans Without an Allowance 0   0
Consumer Banking:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 584   775
Nonperforming Loans Without an Allowance 10   12
Consumer Banking: | Auto      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 561   750
Nonperforming Loans Without an Allowance 0   0
Consumer Banking: | Retail banking      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 23   25
Nonperforming Loans Without an Allowance 10   12
Commercial Banking:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   96
Nonperforming Loans 1,224   1,210
Nonperforming Loans Without an Allowance 553   834
Commercial Banking: | Commercial and multifamily real estate      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 393   509
Nonperforming Loans Without an Allowance 240   227
Commercial Banking: | Commercial and industrial      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   96
Nonperforming Loans 831   701
Nonperforming Loans Without an Allowance $ 313   $ 607